Enterprise Rent-A-Car
business logo of Enterprise Rent-A-Car

Enterprise Rent-A-Car

Overview

Enterprise Rent-A-Car has a rating of 4.3 stars from 2,286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Enterprise Rent-A-Car most frequently mention customer service, great experience and friendly staff. Enterprise Rent-A-Car ranks 3rd among Car Rental sites.

This company responds to reviews on average within 3 days
How would you rate Enterprise Rent-A-Car?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Clarence Y.
Unfollow Clarence Y.
Send Message
Share Review
Report Review

Because they gave me was excellent, but the worker he need more experience dealing with the public

Date of experience: April 29, 2025
Support T. Enterprise Rent-A-Car Rep
2 weeks ago

Clarence, thank you for your kind words. We are very pleased about your rating. We hope to welcome you again soon. - Isabella

Ohio
1 review
0 helpful votes
Follow Roger F.
Unfollow Roger F.
Send Message
Share Review
Report Review

Great service!
April 28, 2025

Great service! Will use enterprise again requested a van and that is what we got will recommend.

Date of experience: April 28, 2025
Support T. Enterprise Rent-A-Car Rep
2 weeks ago

Roger, thank you for your kind words. We are very pleased about your rating. We hope to welcome you again soon. - Isabella

Virginia
1 review
0 helpful votes
Follow Dan L.
Unfollow Dan L.
Send Message
Share Review
Report Review

Great customer service
April 12, 2025

Great customer service. Was able to get the car quickly and received a ride back to work.

Date of experience: April 12, 2025
Washington
1 review
0 helpful votes
Follow Mirela R.
Unfollow Mirela R.
Send Message
Share Review
Report Review

Great customer service!
April 25, 2025

Great customer service! It was Easy to rent, as they offered me pickup and drop off service.

Date of experience: April 25, 2025
North Carolina
1 review
0 helpful votes
Follow Melissa S.
Unfollow Melissa S.
Send Message
Share Review
Report Review

Excellent and very friendly people would recommend you to anyone who is looking to rent a vehicle

Date of experience: May 13, 2025
Support T. Enterprise Rent-A-Car Rep
2 days ago

Thank you, Melissa! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we’re here to help whenever you need a vehicle. Safe travels! - Isabella

Pennsylvania
1 review
0 helpful votes
Follow Jamie L.
Unfollow Jamie L.
Send Message
Share Review
Report Review

Always grateful for good customer service, newer and reliable cars. The professionalism of the employees is what keeps me coming back to Enterprise.

Date of experience: April 4, 2025
Support T. Enterprise Rent-A-Car Rep
1 month ago

Thank you for your kind words, Jamie! We're thrilled to hear you appreciate our customer service and reliable vehicles. Our team works hard to maintain that level of professionalism, and it's great to know it makes a difference. We look forward to serving you again! - Isabella

California
1 review
0 helpful votes
Follow Deb R.
Unfollow Deb R.
Send Message
Share Review
Report Review

The whole process was very easy
February 18, 2025

The whole process was very easy. I booked the car online the night before I received a confirmation and a phone call the next morning. I picked up the car and it was easy in and out. I rented a Ford Explorer. I liked how it had very dark tinted windows. It worked perfect for our needs. Returning the car, took one minute, so quick and easy.

Date of experience: February 18, 2025
Pennsylvania
1 review
0 helpful votes
Follow Denise C.
Unfollow Denise C.
Send Message
Share Review
Report Review

I Just Typed A Whole Lot To Enterprise!
December 27, 2024

I Just Typed A Whole Lot To Enterprise! I Loved The Experience, I Enjoyed The Special Care I Received From All Of The Very Fine Men Who Work There! I Would Use Them Always, If Needed. I Strong Recommend This Dupont Highway (Next To Hooters) Enterprise Car Rental Company, To Everyone In Delaware, Who Needs To Rent A Car! The Young Men Who Work There, Will Blow You Way With Their Expertise And Kindness! Trust This! 🤩🤗

Date of experience: December 27, 2024
California
1 review
0 helpful votes
Follow GREG S.
Unfollow GREG S.
Send Message
Share Review
Report Review

I GAVE THE ENTIRE EXPERIENCE ABOVE
April 28, 2025

I GAVE THE ENTIRE EXPERIENCE ABOVE. ADRIAN, MARIO, JULIEN AND (GET THE JOB DONE) LAI WERE AMAZING. EVERYONE WAS COURTEOUS, HELPFUL AND CUSTOMER ORIENTED.

Date of experience: April 28, 2025
Support T. Enterprise Rent-A-Car Rep
2 weeks ago

Thanks, Greg! We’re thrilled to hear that Adrian, Mario, Julien, and Lai made your experience exceptional. Our team truly values customer satisfaction, and your feedback means a lot to us. We hope to see you again soon! - Isabella

New York
1 review
0 helpful votes
Follow Kelly W.
Unfollow Kelly W.
Send Message
Share Review
Report Review

Location was run down with stained ceiling tiles, frayed carpet and understaffed. The vehicle I received was filthy dirty. Agent offered to clean seats but it didn't help. Review is based upon condition of this particular location and the vehicle being filthy. The agent was kind and courteous.

Date of experience: December 8, 2024
Ohio
1 review
0 helpful votes
Follow Karen S.
Unfollow Karen S.
Send Message
Share Review
Report Review

They were absolutely easy to talk to, approachable, professional and accommodating. I will definitely be coming back!

Date of experience: April 19, 2025
Florida
1 review
0 helpful votes
Follow Lakecia K.
Unfollow Lakecia K.
Send Message
Share Review
Report Review

I always have a good experience, this last car was a good gas saver I just didn't like that it said it needed a oil change and I wasn't made feeling secure about it kept feeling uneasy.

Date of experience: March 22, 2025
Georgia
1 review
0 helpful votes
Follow Samantha P.
Unfollow Samantha P.
Send Message
Share Review
Report Review

I had a great experience with Enterprise
January 24, 2025

I had a great experience with Enterprise. They will take care of you! I would definitely recommend them to anyone!

Date of experience: January 24, 2025
Texas
1 review
0 helpful votes
Follow LC R.
Unfollow LC R.
Send Message
Share Review
Report Review

Enterprise at the San Jacinto location in San Angelo has the best, kindest staff & made the entire process so easy.

Date of experience: April 17, 2025
Kansas
1 review
0 helpful votes
Follow April F.
Unfollow April F.
Send Message
Share Review
Report Review

Jacob was very friendly and was able to get me in a car very quickly when we had an unexpected trip out of town.

Date of experience: February 6, 2025
Pennsylvania
1 review
0 helpful votes
Follow Gail T.
Unfollow Gail T.
Send Message
Share Review
Report Review

The first rental had to be jump started twice which was an inconvenience because I needed the vehicle to do my errands and for shopping, because of these two issues, I did not trust the vehicle when having to stop and then return to the vehicle and I was afraid it would not start.

Date of experience: December 17, 2024
Tennessee
1 review
0 helpful votes
Follow Laura U.
Unfollow Laura U.
Send Message
Share Review
Report Review

Car was too small to meet family needs. My grandson had difficulties and it sat so low that I had difficulty getting in and out

Date of experience: April 10, 2025
Support T. Enterprise Rent-A-Car Rep
1 month ago

We appreciate you taking the time to send us this review, Laura. Have a nice day. - Isabella

Washington
1 review
0 helpful votes
Follow Lawrence G.
Unfollow Lawrence G.
Send Message
Share Review
Report Review

There were some problems with the rental process and Enterprise went above and beyond to make things right.

Date of experience: January 28, 2025
California
1 review
0 helpful votes
Follow Jennifer W.
Unfollow Jennifer W.
Send Message
Share Review
Report Review

It was awesome
April 3, 2025

It was awesome. The employees were very nice and helpful. I definitely will use them again if I need to.

Date of experience: April 3, 2025
Support T. Enterprise Rent-A-Car Rep
1 month ago

Thank you, Jennifer! We’re thrilled to hear you had an awesome experience and that our team made a positive impact. We look forward to serving you again in the future! - Isabella

Washington
1 review
0 helpful votes
Follow Hernan V.
Unfollow Hernan V.
Send Message
Share Review
Report Review

Good experience
January 23, 2025

Good experience. It's was a rental without reservation but the staff did everything to find the car that I needed.

Date of experience: January 23, 2025