• Enjify

Enjify

Overview

Enjify has a rating of 1.2 stars from 135 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Enjify most frequently mention customer service, live chat, and credit card problems. Enjify ranks 473rd among Gaming sites.

  • Service
    103
  • Value
    102
  • Shipping
    95
  • Returns
    102
  • Quality
    101

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
30
38
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Scam, account didn't work at first and spent very long with customer service.
How would you rate Enjify?
Top Positive Review

“Very good price”

Miron K.
3/9/23

I read some of the reviews and got scared but it was actually really good. I god a game that is usually £60 for only £30. Very good site

Top Critical Review

“There is NO customer assistance”

MISS AMY E.
1/24/24

I have had issues and have been trying to contact customer support for a few days now but havent heard anything. I have tried multiple times over different days via email, the live chat ect to get help but they just wont answer. Really bad customer support. I feel like ive been scammed out of £35. Don't use this website.

Reviews (135)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (20)
Thumbnail of user missamye
1 review
1 helpful vote
January 24th, 2024

I have had issues and have been trying to contact customer support for a few days now but havent heard anything. I have tried multiple times over different days via email, the live chat ect to get help but they just wont answer. Really bad customer support. I feel like ive been scammed out of £35. Don't use this website.

Products used:
It was a game. but i can't even play, customer help is ridiculously bad as in there was no one answering bad.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dharsha.nair
1 review
0 helpful votes
February 18th, 2024

Two orders i.e. ******* and *******, placed for 2 games, one was an empty account received and 2 was a shared account received so you cannot play the game at will. Customer Service doesn't seem to exist. I want a refund or this site needs to be flagged as a danger.

Products used:
NONE

Service
Value
Shipping
Returns
Quality
Thumbnail of user kukuha
1 review
0 helpful votes
February 10th, 2024

Not getting a serial key, but instead getting an account that doesn't know what will happen in the future. You need to understand the T&Cs of each platform for your game console. Your console could get banned.

Tip for consumers:
too dangerous to recommend to others

Products used:
sale of accounts containing games

Service
Value
Shipping
Returns
Quality
Thumbnail of user antonio.martinez.lodeiros
1 review
0 helpful votes
March 24th, 2024

I paid for the product and nothing was sent. When I tried to contact through the web chat nobody replied, i have also sent a couple of emails and no luck.

Tip for consumers:
Scam

Service
Value
Shipping
Returns
Quality
Thumbnail of user leehallam04
1 review
0 helpful votes
June 20th, 2023

Just purchased a childhood favourite of f1 2018. Well not so much child hood but more of a throwback. And it works. Code/account they gave me to login in to download the game worked. Customer service was fine and went through the process. Tbf the game was £6 so not much to complain about. I probably won't use again. It was a one off thing just to finally play it again

Service
Value
Shipping
Returns
Quality
Thumbnail of user mrfadalh
2 reviews
0 helpful votes
May 5th, 2024

I ahd to gove them 1 star since no less.They provide accounts and never give security code. Hardly respond which is useless.

Tip for consumers:
Never deal with them

Products used:
Lost my money

Service
Value
Shipping
Returns
Quality
Thumbnail of user i.led
1 review
0 helpful votes
February 16th, 2024

Order placed but never received. No communication, no one wants to help you. No one responds. It's just a big scam company. This company needs to disappear.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alec11721
1 review
2 helpful votes
December 26th, 2022

They give you an account instead of a code. Now the account does have the item on it so it is correct but they could specify it in the ads. If you are buying switch games/DLC just change the account to primary console and you're good.

Service
Value
Shipping
Returns
Quality
Thumbnail of user hgroenewegen34
1 review
0 helpful votes
December 16th, 2023

I bought a game on account, recovered this account, there was nothing on the account. I had to even create the gametag, so the account was completely new and unused. SO THIS IS AS BIG OF A SCAM YOU CAN GET WITH BUYING GAMES ONLINE, DONT USE THIS SITE! The chat bot as well as the FAQ's page are $#*!, you won't get in touch with real employees and you won't get a refund, they just steal your money and don't care about the client.

Tip for consumers:
AVOID AT ALL COSTS, there are many good alternatives who will actually sell you something in stead of scam you, take your money and leave you empty handed.

Products used:
Nothing but a empty account without game

Service
Value
Shipping
Returns
Quality
Thumbnail of user alvaro11sanluis
1 review
0 helpful votes
April 24th, 2024

I've bought today in the afternoon a game. I haven't got it yet. I also haven't got an answer, although they are apparently online in the chat, and I also contacted them via email twice... This is unacceptable, the people should come together and report this scam.

Thumbnail of user adrianlille1
1 review
0 helpful votes
February 17th, 2024

First time for a scam -.- regret that i didnt looked it up first. Now i just need to write some more words

Products used:
No one because i never got it

Service
Value
Shipping
Returns
Quality
Thumbnail of user dwanemarcbampton
1 review
1 helpful vote
November 16th, 2023

Total rip off they are fake and steal peoples money and never give you what you pay for.Avoid at all cost.

Tip for consumers:
It's a scam site

Products used:
Zelda

Service
Value
Shipping
Returns
Quality
Thumbnail of user shiroyamane5
1 review
4 helpful votes
September 30th, 2023

Dont buy from this site its a scam. They will never give you a code cuz they dont have it to begin with. Quick money grab and tail the $#*! out before someone takes legal action.

Service
Value
Shipping
Returns
Quality
Thumbnail of user joer1603
1 review
3 helpful votes
October 12th, 2023

Avoid at all costs
Purchased a switch game for digital download
Instead they provide me some dodgy Nintendo account login
Request refund and completely ignored, then when response comes it's ignoring of the issue.
I have started section 75 chargeback in UK

Tip for consumers:
Refunds offered but impossible to get, if you do use, purchase on a credit card, I am having to use UK section 75 regulations which will get my money back for miss sold services

Products used:
None, absolutely horrendous

Service
Value
Shipping
Returns
Quality
Thumbnail of user mironk1
1 review
1 helpful vote
March 9th, 2023

I read some of the reviews and got scared but it was actually really good. I god a game that is usually £60 for only £30. Very good site

Tip for consumers:
Don't be scared of the bad reviews it's actually really good

Products used:
Videogame

Service
Value
Shipping
Returns
Quality
Thumbnail of user grez84
1 review
0 helpful votes
December 12th, 2023

SCAM SCAM not a key for the game but they sell fake accounts that stop working after a short while. SCAM SCAM

Service
Value
Shipping
Returns
Quality
Thumbnail of user dannyv184
1 review
4 helpful votes
August 23rd, 2023

I have been scammed by this company. I bought my son the new Zelda for the Switch with my credit card, but nothing was delivered. Even after many emails and through the poorly accessible system that should help you, I still have not received anything after 2 months. Not even my money back. I did get from Google that my account here had been hacked. Be careful with purchases through this network. It will only give you a headache. This site should be removed from the internet immediately.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kristian.ronnlund
1 review
1 helpful vote
October 25th, 2023

They refused to give me a refund after 48 hours, super bad customer support with copy paste answers. My game is still not delivered and they have no eta when it is due

Thumbnail of user richardm5197
1 review
0 helpful votes
November 23rd, 2023

Having ordered a game failed to receive faked to get a refund and failed led to get an exchange. Order through them at your peril. You have been warned

Service
Value
Shipping
Returns
Quality
Thumbnail of user lewisw168
1 review
4 helpful votes
March 5th, 2023
Verified purchase

Absolutely aweful, delivery took over a day when quoted as instant, refused refund after verification process was not as described (sold as key but provided account) prior to purchase. Once activating they refused to be helpful and was told "Just download and play the game" when I asked to secure account provided then finally removed the purchase because I tried to secure provided account as it was a violation... avoid these clowns at all costs, thanks.

Tip for consumers:
DO NOT USE THIS SITE!!!

Products used:
I initially asked for a refund but they claimed no refunds. I didn't receive the product purchased as I was told I violated the install process and voided my product.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pavolr
1 review
0 helpful votes
November 1st, 2022

All the games I bought on xbox one work!
Also to a friend on ps5

Within 2-4 hours you will receive an email with login details
Email / password
And instructions on how to turn on the game
Step by step 23... in point 7 write in the live chat and he will send you the activation code... he will send it right away and that's it

Excellent communication live chat
A quick write-off in the event of a problem will send an activation code in the event
Needed to install the game

So i don't know why people write bad reviews here
I am extremely satisfied

Thumbnail of user basz1
1 review
0 helpful votes
December 12th, 2023

I was initially excited about the attractive prices for games on Enjify. However, this excitement was short-lived. Instead of a direct download, I received login details for an account to download a demo version of the game from the Nintendo shop. To my dismay, these login details did not work.

When I tried to contact customer service, I was directed to a chatbot, which made the process more difficult. After several attempts, I finally spoke to a person who promised to send new login details. However, I have not received anything further.

My advice: be cautious. If the price of a game seems too good to be true, it probably is. Based on my experience, I would advise against making purchases from Enjify.

Thumbnail of user maciejz8
1 review
2 helpful votes
June 22nd, 2023

Dont use this site! They dont ship hour order! There is no customer support, only bots! I just lost 100$

Thumbnail of user christopherk851
1 review
20 helpful votes
August 5th, 2021
Verified purchase

This website is a scam.

This leads you to believe you are buying a CD Key (mentions Key multiple places on the site), then sends you an account which you can't even use till they activate it.

Feel like you've been lied to? Support will just insult you, refuse to refund you, and quote unrelated laws to try and defend themself.

If you have fallen prey to their scam, go through your bank for a refund.

DO NOT USE

Tip for consumers:
Do not use the website, it is a scam

Products used:
Games

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikaelb22
1 review
0 helpful votes
December 10th, 2023

You don't get a key to a game. You're requested to add another users account to your Nintendo switch.

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Thumbnail of user jonathanp642
Jonathan p.
Typically does not respond to reviews

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1.2
135 reviews
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