The quality of the canvas went above and beyond our expectations. It truly brightened up the space as we intended and have received nothing but wonderful comments from all who have seen it! I would highly recommend Elephantstock Canvas to everyone!
I purchased this panel group for a WOW impact in my foyer, and very happy that it is! Thanks to you for representing it so well. Delivery was quick and prints were packaged beautifully. Excellent price point also. I will definitely shop with you again!
I will be a return customer of Elephantstock! Their photos were accurate compared to the product sent. They also sent it so fast especially considering they do not keep their printed canvases in stock. They are quicker than most warehouses!
It just lights up my living room! This painting is worth your money. I have no regrets. The package arrived just in time. I love to travel all over the world so this is very significant and diverse. Great quality, smells good too. Lol! Smells like lavender
I've been looking for a large print for my living room wall above my sofa, and Elephant Stock had exactly what I was looking for in colours and style, at a reasonable price! Delivery took about 2 weeks (likely because I live in Canada), and the product arrived in perfect shape. It's as great as I hoped!
I have purchased 3 canvas prints so far. They look so lifelike. I also received many compliments on them from friends and neighbors. I am redecorating my lower level and will put it up when completed. Can't wait to show it to you as well. Thank you again
Bobbie R
Very poor customer service. The images on their website for each of the different sizes are very misleading. When you request for a return, then they tell you about their return policy, where you have to pay 25% for sending your product back. Even if you are totally dissatisfied with it. Even after returning the product, I haven't received my refund. No response from the support team either. Guess they will wait for 30 days from date of order and then send a mail saying that they can't refund since the 30 day time period is up.
Regret wasting $35 for their product! And I don't think I will even get it back!
I ordered a world map push pin canvas and it came out beautifully and was delivered on time. In addition, the customer service was fantastic - they addressed all my questions and concerns professionally and quickly. I would definitely buy from elephantstock again.
The quality of the picture was so bad. The printed picture is not clear and looks very blur. For the amount of money I have spent on it, I would like to have a clear and sharp picture. Customer service is pathetic.
The picture is beautiful, however the picture did not line up on the 3 canvas. It was a nightmare trying to hang it. Either I had to line up the canvases and the picture frame(in the pic) was off or the canvases were off! This was for a professional office and it looks like we cant hang a picture correctly! I wont buy a 3 canvas again!
No feedback is being ignored here. We pride in making our customers happy with our product and service and we are happy to help you with your inquiry. Feel free to reach out to support@elephantstock.com for further assistance.
Elephant Stock Team
Canvas print looks sharp.
However, I'm docking ElephantStock a star because I never got that "final approval" I was promised and thus my print came with a glaring line through one of the panels, which could have been avoided with a final review. I am dissatisfied.
Ultimately, it's a high-quality print on canvas that arrived promptly, it's a good size, and it was incredibly easy to hang.
Ordered what I hope to be a beautiful pic if it is ever received - was to ship in 11 days, 11 days has come and gone. Everything is a problem on their end except billing my credit card. The account activation to check on order status does not work. Here's their automated response "Our team is currently working through a backlog of requests and it's taking us longer than usual to catch up. We're truly sorry for the wait!" No ETA. Chat to request ship status (automated responses) states their health is more important than my order during these times... it will be another 3 to 5 days. We'll see. Again, they had no trouble billing my credit card. We know whats more important than health or customer service during these time - Money!
We value your concern and we are here to resolve.
Yes, our processing time is 11 business days. And delivery is 2-4 business days after.
We want to help you with your order and make sure that you receive it the soonest. We sent you a message for immediate assistance, kindly check your inbox. Thanks!
I ordered Love The Ocean Breeze 1 panel wall hanging. I received it today and it looked even better on my bedroom wall than what was pictured. I am so satisfied. Great quality work. No complaints. Looking for another empty wall so I can buy another.
I dont usually order stuff online because I prefer to see it in person. BUT this particular picture captured my attention. To my surprise it was even Better than I expected! When I opened it, I already felt a sense of peace and tranquillity. Thank you for the prompt delivery. I will define be ordering from you again. Transaction was amazing.
I was extremely delighted with the qualify of the end product! Use a "camera phone" for the photo and you made it look like a mega shoot!
Great job! Will tell everyone how great your company is to order from as well as end result! Again keep up the great work! And improve if possible!
I love the canvas thank you so much elephant stock for being the best canvas creator of all time! This painting it very detailed and brings out a lot of color in my own! If no one has like there canvas anywhere else but it from elephant stock!
I just got it today and hung them. It looks great but a few spot are kinda dirty. I don't know it supposed to look that way or something is wrong with the print but I can't wait to hear my guests thought.
It was the finishing piece for our daughter's living space and she's a lover of sunflowers. Just enough color to add a "pop" to the room. Your instructions for hanging were also very straightforward and easy to follow.
The canvas in real life is everything and so much more than what the picture shows. When I opened it from the box I was in love! Not only is this real American quality, but the service was amazing. My canvas shipped within a few days and had fedex tracking all the way. When it arrived on my door step it was packaged in a way to ensure there was no rips or tears. 10/10 would recommend and will be buying more in the future!
We ordered our artwork based off of a picture that we saw online. When it arrived, it exceed expectations. It's truly a perfect fit for our office. The website is easy and customer support is very attentive. Will be back for more.
Answer: All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through support@elephantstock.com, or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
Answer: All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through support@elephantstock.com, or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
Answer: Thank you for reaching out. Customers are responsible to settle those Customs duties and taxes. It varies per country/region, according to your local regulations. We use FedEx mostly, you may refer to this link to FedEx India for further information: https://www.fedex.com/en-in/home.html Thank you.
Answer: We might have encountered some slip-ups, a few bumps on the road, I mean who doesn't. Right? But we are glad we are back on track and we pride in providing exceptional customer service! Thank you, Yvette, and Mark!
Answer: We're so sorry for the late response. This was a complete oversight. We're so sorry for the delay in our production and shipping time. This pandemic hurts us in various ways and we really apologize for any hassle we've caused. Upon checking, if we are not mistaken that your order is under the name of Yvette Hansen, it is delivered on the 28th of May. When the tracking number is released, our system automatically sends a shipping notification via email. Hope you love your artwork and please let me know if there's anything else we can help you with. It would be with our pleasure to do so. Stay safe!
Answer: We truly do! Our customer satisfaction matters to us the most! Looking forward to doing business with you too soon!
Answer: These words are the ones we will never get tired of! Thank you, Stephanie and DeeAnn!
Answer: Thank you, DeeAnn T, for your continued support in our artworks and service! We appreciate your kind words and your responses to this Community Q&A.
Elephant Stock has a rating of 3.9 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elephant Stock most frequently mention customer service, wall art and timely manner. Elephant Stock ranks 9th among Art Prints sites.
Thank you for taking the time to write a feedback, Disha. We take each feedback seriously and we also wonder why we never received a response from our numerous email since last month. It saddens us that a chance was never given because we wanted to help you get the size you prefer. Nevertheless, we refunded the product in full after we received the item and we appreciate you returning it.
Elephant Stock Team