ElephantStock Questions & Answers

Question 1

Question:

Is elephantstock a scam or a legit company? Is elephantstock a scam or a legit company?

Answer · 2020-11-02T12:56Z

Answer:

These words are the ones we will never get tired of! Thank you, Stephanie and DeeAnn!

By ElephantStock C., over a year old

See more answers (5)

Question 2

Question:

I tried to place an order for $800 with the promo code friday30 that offers 60% off the total order. the code only took off $30. I tried to place an order for $800 with the promo code friday30 that offers 60% off the total order. the code only took off $30.

Answer · 2020-11-02T12:55Z

Thank you, DeeAnn T, for your continued support in our artworks and service! We appreciate your kind words and your responses to this Community Q&A.

Question 3

Question:

Does anyone from cust svc ever answer or call back? i've called 3 times & left 2 v/m's but no response. Does anyone from cust svc ever answer or call back? i've called 3 times & left 2 v/m's but no response.

Answer · 2020-08-02T09:02Z

We might have encountered some slip-ups, a few bumps on the road, I mean who doesn't. Right? But we are glad we are back on track and we pride in providing exceptional customer service! Thank you, Yvette, and Mark!

Question 4

Question:

Are there other similar companies to elephantstock that are less expensive or better?

Answer · 2020-11-02T12:57Z

We truly do! Our customer satisfaction matters to us the most! Looking forward to doing business with you too soon!

Question 5

Question:

What's the difference in appearance from a 1 piece versus framed canvas or print? is a 1 piece canvas that's ready to hang? What's the difference in appearance from a 1 piece versus framed canvas or print? is a 1 piece canvas that's ready to hang?

Answer · 2023-04-11T07:54Z

All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through support@elephantstock.com, or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.

Question 6

Question:

Whatsthe difference in a 1piece or framed canvas? is the 1 pc ready to hang? Whatsthe difference in a 1piece or framed canvas? is the 1 pc ready to hang?

Answer · 2023-04-11T07:55Z

All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through support@elephantstock.com, or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.

Question 7

Question:

Is the customs duty paid by the courier when you ship it to india from us and who is the courier for elephant stock? Is the customs duty paid by the courier when you ship it to india from us and who is the courier for elephant stock?

Answer · 2020-07-21T09:52Z

Thank you for reaching out. Customers are responsible to settle those Customs duties and taxes. It varies per country/region, according to your local regulations. We use FedEx mostly, you may refer to this link to FedEx India for further information: https://www.fedex.com/en-in/home.html Thank you.

Question 8

Question:

I placed an order on 5/4 and have received 1 email after i reached out telling me that it would be shipped the following mon or tue but still nothing. I placed an order on 5/4 and have received 1 email after i reached out telling me that it would be shipped the following mon or tue but still nothing.

Answer · 2020-08-12T03:57Z

We're so sorry for the late response. This was a complete oversight. We're so sorry for the delay in our production and shipping time. This pandemic hurts us in various ways and we really apologize for any hassle we've caused. Upon checking, if we are not mistaken that your order is under the name of Yvette Hansen, it is delivered on the 28th of May. When the tracking number is released, our system automatically sends a shipping notification via email. Hope you love your artwork and please let me know if there's anything else we can help you with. It would be with our pleasure to do so. Stay safe!

ElephantStock Questions & Answers

Is elephantstock a scam or a legit company? Is elephantstock a scam or a legit company?

I tried to place an order for $800 with the promo code friday30 that offers 60% off the total order. the code only took off $30. I tried to place an order for $800 with the promo code friday30 that offers 60% off the total order. the code only took off $30.

Does anyone from cust svc ever answer or call back? i've called 3 times & left 2 v/m's but no response. Does anyone from cust svc ever answer or call back? i've called 3 times & left 2 v/m's but no response.

Are there other similar companies to elephantstock that are less expensive or better?

What's the difference in appearance from a 1 piece versus framed canvas or print? is a 1 piece canvas that's ready to hang? What's the difference in appearance from a 1 piece versus framed canvas or print? is a 1 piece canvas that's ready to hang?

Whatsthe difference in a 1piece or framed canvas? is the 1 pc ready to hang? Whatsthe difference in a 1piece or framed canvas? is the 1 pc ready to hang?

Is the customs duty paid by the courier when you ship it to india from us and who is the courier for elephant stock? Is the customs duty paid by the courier when you ship it to india from us and who is the courier for elephant stock?

Hello. i have an order in my cart and someone called to offer me a lerger discount, can you help

Can’t see your question? Ask to get answers from the ElephantStock staff and other customers.

ElephantStock Questions & Answers

Is elephantstock a scam or a legit company? Is elephantstock a scam or a legit company?

I tried to place an order for $800 with the promo code friday30 that offers 60% off the total order. the code only took off $30. I tried to place an order for $800 with the promo code friday30 that offers 60% off the total order. the code only took off $30.

Does anyone from cust svc ever answer or call back? i've called 3 times & left 2 v/m's but no response. Does anyone from cust svc ever answer or call back? i've called 3 times & left 2 v/m's but no response.

Are there other similar companies to elephantstock that are less expensive or better? Are there other similar companies to elephantstock that are less expensive or better?

What's the difference in appearance from a 1 piece versus framed canvas or print? is a 1 piece canvas that's ready to hang? What's the difference in appearance from a 1 piece versus framed canvas or print? is a 1 piece canvas that's ready to hang?

Whatsthe difference in a 1piece or framed canvas? is the 1 pc ready to hang? Whatsthe difference in a 1piece or framed canvas? is the 1 pc ready to hang?

Is the customs duty paid by the courier when you ship it to india from us and who is the courier for elephant stock? Is the customs duty paid by the courier when you ship it to india from us and who is the courier for elephant stock?

Hello. i have an order in my cart and someone called to offer me a lerger discount, can you help

Can’t see your question? Ask to get answers from the ElephantStock staff and other customers.

Are there other similar companies to elephantstock that are less expensive or better?