I placed an order on 5/4 and have received 1 email after I reached out telling me that it would be shipped the following Mon or Tue but still nothing.

asked by Yvette H. on 5/21/20

1 Answer

We're so sorry for the late response. This was a complete oversight.

We're so sorry for the delay in our production and shipping time. This pandemic hurts us in various ways and we really apologize for any hassle we've caused. Upon checking, if we are not mistaken that your order is under the name of Yvette Hansen, it is delivered on the 28th of May. When the tracking number is released, our system automatically sends a shipping notification via email. Hope you love your artwork and please let me know if there's anything else we can help you with. It would be with our pleasure to do so. Stay safe!

Helpful (0)

Add your answer

Posting guidelines

Ask a question

Get answers from the ElephantStock staff and other customers.

Posting guidelines
Have a question about
Post Review