Recieved painting from international shipping but have to pay 100 dollars more for taxes, that was a bummer.
The canvas came damage. The starofun in the corners got stock with the canvas snd the white particulate of the starofun can not removed
Hi Susana,
Thank you for your feedback. We are sorry to hear the item arrived damaged. From what you described, it appears as though the damage was a consequence of a shipping issue.
We will immediately replace the item. Please contact support@elephant stock.com so we can begin the processing of your replacement order.
I did not expect such a perfect work
I absolutely love it!
I am getting ready to order another one
The canvas is beautiful! I look forward to ordering more to complete the transformation of my home.
Pense que los colores eran claros. El tamaño es miniatura. En las fotos se veian de muy buen tamaño. Los cuadros son muy caros y no valen la pena son de muy mala calidad. Horrible experiencia con esta compañia. Triste que engañen a la gente de esta manera.
We appreciate your feedback! We pride in making our customer happy with our product and service and we'd love to help you get the size you prefer and exchanges are welcome if you feel like doing so too. Feel free to reach out to support@elephantstock.com for further assistance.
Elephant Stock Team
Я русский человек, и мне очень хочется видеть такой красивый сайт на русском, украинском и бразильском языках!
Happyhappy happpyHappyhappyHappyhappyHappyhappyHappyhappyhapppyHappyhappyHappyhappyHappyhappyHappyhappyhapppyHappyhappyHappyhappyHappyhappyHappyhappyhapppyHappyhappyHappyhappyHappyhappyHappyhappy
Answer: All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through support@elephantstock.com, or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
Answer: All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through support@elephantstock.com, or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
Answer: Thank you for reaching out. Customers are responsible to settle those Customs duties and taxes. It varies per country/region, according to your local regulations. We use FedEx mostly, you may refer to this link to FedEx India for further information: https://www.fedex.com/en-in/home.html Thank you.
Answer: We might have encountered some slip-ups, a few bumps on the road, I mean who doesn't. Right? But we are glad we are back on track and we pride in providing exceptional customer service! Thank you, Yvette, and Mark!
Answer: We're so sorry for the late response. This was a complete oversight. We're so sorry for the delay in our production and shipping time. This pandemic hurts us in various ways and we really apologize for any hassle we've caused. Upon checking, if we are not mistaken that your order is under the name of Yvette Hansen, it is delivered on the 28th of May. When the tracking number is released, our system automatically sends a shipping notification via email. Hope you love your artwork and please let me know if there's anything else we can help you with. It would be with our pleasure to do so. Stay safe!
Answer: We truly do! Our customer satisfaction matters to us the most! Looking forward to doing business with you too soon!
Answer: These words are the ones we will never get tired of! Thank you, Stephanie and DeeAnn!
Answer: Thank you, DeeAnn T, for your continued support in our artworks and service! We appreciate your kind words and your responses to this Community Q&A.
Elephant Stock has a rating of 3.9 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elephant Stock most frequently mention customer service, wall art and timely manner. Elephant Stock ranks 9th among Art Prints sites.
We appreciate your feedback, Francisco. Each country has its own custom regulations and duties and it's a sole responsibility of the customer. We wished to have helped you any further but the rule applies for everyone with international shipping address.
Elephant Stock Team