• ElectronicsForce

ElectronicsForce

Overview

ElectronicsForce has a rating of 4.8 stars from 4,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElectronicsForce most frequently mention customer service, new phone, and shopping experience. ElectronicsForce ranks 2nd among Mobile Phones sites.

Positive reviews (last 12 months): 97.2%
Positive
35
Neutral
0
Negative
1
10
See all photos

What reviewers want you to know

Positive highlights

  • Surprisingly enough, I found the one I was looking for on electronics force website.
  • If when I receive the cell phone it acts and does right...with no problems...I will definitely buy from u again....

Critical highlights

  • Customer service was exceptional, but very disappointed in product that was advertised vs. shipped.
How would you rate ElectronicsForce?
Top Positive Review

“They have never let me down!”

Greg S.
3/9/24

Purchasing a phone from them is as easier than ever! Especially thanks to their new website. I have placed an order with them in the past probably back in 2019, and by then for sure I needed an upgrade. I placed an order for a new galaxy phone with them and I am very happy with my phone and purchase now. They did a whole special about renovations on their website and it all looks extremely good and future proof making my order even easier. I will be buying again from them as they have never let me down with any of my orders

Top Critical Review

“Stole my money and my phone”

Rob K.
7/7/23

Bought a phone that was broken. They said they would fix it under warranty. Paid to ship it to the company. Weeks went by with no communication. I called and they said it would be sent in the next week. It never arrived. I called and they promised a manager would call. No one called. I called back several times and demanded a fixed phone or a refund. They said I had to pay a $95 charge which was never mentioned before. This company is a scam and will steal your money.

Reviews (4,475)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (115) electronics force (17) cell phone (28)
Thumbnail of user gregs1658
1 review
0 helpful votes
March 9th, 2024

Purchasing a phone from them is as easier than ever! Especially thanks to their new website. I have placed an order with them in the past probably back in 2019, and by then for sure I needed an upgrade. I placed an order for a new galaxy phone with them and I am very happy with my phone and purchase now. They did a whole special about renovations on their website and it all looks extremely good and future proof making my order even easier. I will be buying again from them as they have never let me down with any of my orders

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Thumbnail of user gershona3
1 review
0 helpful votes
February 9th, 2024

An absolute stunner of service! I have received my phone in the package I was looking forward to receiving it in, prices are unbeatable compared to what's ever out there online and retail stores. Shipping arrived on time and I'm truly happy that I made business with them. Looking forward towards my next purchase from them in the future.

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Thumbnail of user rudolphd7
Rudolph D.
1 review
0 helpful votes
October 8th, 2017
Verified purchase

Not sure I understand why it would take 14 days to ship a small package from NY to PA. It's a 1.5 hour drive for goodness sake.

Thumbnail of user darrellh273
1 review
0 helpful votes
December 24th, 2023

Just had my order come in from them today, called them to make sure I know what I'm getting because some people online claimed that they have not received what they purchased and asked for, but gladly mine came as advertised brand new in the box. The router Hotspot that I bought from them works perfectly well with my at&t service that I use for work. All and all I'm extremely happy and might consider another purchase from them in the future.

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Thumbnail of user eddym114
1 review
0 helpful votes
March 23rd, 2024

I'm surprised as of some here had issues while the majority here like me had a pleasant experience. Everything showed up as expected including the delivery I paid for. I would definitely buy again from them.

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Thumbnail of user jessa338
1 review
0 helpful votes
May 1st, 2024

Great representatives and awesome customer service as well as a beautiful selection of phones to choose from. Electronics force has always been my choice to purchase cellphones

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Thumbnail of user fernandog322
1 review
0 helpful votes
February 2nd, 2024

Absolutely magnificent! Had my order come as advertised and ready to be used and activated. Shipping was surprisingly sooner than expected and overall good customer service!

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Thumbnail of user rogers1485
1 review
0 helpful votes
March 24th, 2024

As a returning customer, I am surprised of what they done to their website throughout the years. The last time I have purchased from them was roughly 5 years ago and I was happy with my purchase and overall customer service as well as shipping. Today I finally needed a new phone so I went ahead and logged on to their website that I haven't checked out in years and I am blown away from how much the company has improved. Both in customer service, shipping and prices check out was easy as I needed to just put in my PayPal for an express checkout. I got all the information in front of me in terms of shipping and order details. Right after I placed my order, the communication from the company was solid. Provided me with an email immediately after I placed my order and they were very fast to ship my order and it had arrived within five business days at my doorstep. I am a very happy customer as I got exactly what I expected and exactly what I wanted at such a great price that is hard to compete. What else can I say about them? I am very happy and I will be by again from them whenever the time comes for another phone.

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Thumbnail of user sharonk1513
1 review
2 helpful votes
November 25th, 2022

I ordered a phone on Tuesday 11/22/22 and paid extra for 2 day shipping. I received the tracking information and it showed I won't receive until Monday 11/28/22. When I called to check they said 2 business days. Seriously! Postal services works Friday & Saturday. What the heck. Not happy about the long wait. 2 day service should be 2 day Postal service. I get it that Thursday was a holiday. But, 2 days is 2 days...

Tip for consumers:
Verify shipping.

Products used:
Cell phone

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Thumbnail of user seang128
Sean G.
1 review
0 helpful votes
March 10th, 2019
Verified purchase

The first time i tried to purchase this phone as a gift and have it delivered to that address the order was cancelled. No email was sent to me? Luckily I checked the order to find this out. I have used this card on other sites and was able to mail to the gifted address?

Thumbnail of user zoeyr19
1 review
0 helpful votes
December 23rd, 2023

I am very impressed with their processing times. They show 3-5 business days for order processing but I guess I was lucky enough to get mine shipped quickly within the following day. Arrived sooner than expected, thank you so much!

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Thumbnail of user adrianb534
1 review
0 helpful votes
February 24th, 2024

Electronicsforce has been the choice for me for a while to purchase my devices from. They are very reliable and reputable in terms of what they sell and ship. Would continue to support them and buy more.

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Thumbnail of user nathanr543
1 review
1 helpful vote
July 26th, 2023

Great selection; fair prices; fast ordering and checkout (in-store and online). Also, the product and customer service give the very best advice anywhere. They vert nice and helpful and their recommendations are consistently tailored to one's exact needs and budget. My very favorite place to get cell phones and accessories, I have been a customer of cell2get for around 12 years, with only great experiences. Stellar service before, during and after the sale. Fast shipping good store

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Thumbnail of user merrycahyani08
1 review
0 helpful votes
February 8th, 2024

My first purchase from them and I'm overall, I'm very pleased with their service and this purchase is definitely not my last! Got the phone as advertised, shipping was on time, and communications about my order was solid!

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Thumbnail of user dustinr232
1 review
0 helpful votes
February 15th, 2024

Everything I had bought from them, I always got exactly the product that I wanted without any issues. These guys know exactly what they are doing and I trust them every time I do business with them.

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Thumbnail of user yongg6
1 review
0 helpful votes
February 18th, 2024

With every purchase I have done with them it was always on a good price and service on shipping was fair. I'm very satisfied with them!

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Thumbnail of user sasham145
1 review
0 helpful votes
November 23rd, 2023

Needed a phone for my work and business, just recently placed an order with them for a Kyocera e4610, just a basic good phone for work and things outside my personal life. Phone came in the original box all brand new, confirmed that it's new because the call timer was on 0, and everything else this company offers seems tempting, would gladly buy another phone from them when my current main phone dies.

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Thumbnail of user austind371
1 review
0 helpful votes
October 21st, 2023

Phone has came in as advertised and shipping was on par with the method I selected. Good thing they are around, it's hard to find good prices on certain phones out there. Would definitely buy again.

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Thumbnail of user davidf4681
1 review
0 helpful votes
December 14th, 2023

Great prices and great service! Have been spot on and honest about their products ever since I started buying from them. Would continue to buy from them.

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Thumbnail of user scotts3885
1 review
0 helpful votes
October 10th, 2023

Based on my own experience with them I can say that I am glad that these guys are legit hardworking people! Got my phone it wasn't exactly the one I wanted tho I'm the mistake here because I purchased the incorrect phone. I have put in a request for a exchange for the same type of phone just different model and they were quick about it all together, both responding to my request and shipping the exchange one to me. Would gladly by again because now I'm extremely happy.

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Thumbnail of user chrish3433
1 review
0 helpful votes
June 23rd, 2023

I recently purchased a cellphone from ElectronicsForce.com and I could not be happier with the service they provided. They had a user friendly website and ordering was quick and easy. I received my cellphone on time and in perfect condition. The staff was very knowledgeable and helpful when it came to choosing the right phone for my needs. They made sure I got the best deal and customer service. I highly recommend ElectronicsForce.com and I will definitely be back for future phone purchases.

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Thumbnail of user russelm53
1 review
0 helpful votes
October 7th, 2023

My 2nd purchase from them and I'm glad that electronics force has been a trusted source for me to buy phones now. Good prices, exceptional shipping rates, and products come as advertised. Would continue to buy again!

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Thumbnail of user taylorp307
1 review
0 helpful votes
February 9th, 2023

Best phone merchant experience I've had. Many phone stores in my area are your typical scam artists and they can't be trusted, cell2get took some investigating through reviews and such but after confirming their legitimacy, I went a placed the order. After placing my order they shipped it out 1 day after and with the shipping method I selected of 3 day. Shipping and everything according to the usps business days and phone came in the mail as expected and I'm glad to be enjoying my new device.

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Thumbnail of user staceyg50
Stacey G.
1 review
0 helpful votes
May 31st, 2017
Verified purchase

This was my first time ordering from you. I hope everything comes as said it would. I spoke to someone on the phone that answered my questions.

Thumbnail of user danielm3308
1 review
0 helpful votes
March 20th, 2022

A few days late- however cannot say enough about the associate Jack that assisted me! He was fantastic and answered all my basic questions to help me with my order. He was kind, knowledgeable and very patient. I recently upgraded my phone and had many unforeseen charges. Jack helped clarify and even offered her time to help me find ways to save! Thank you Jack! I will be back when I am ready to purchase new phones for my family.

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From the business

Unlocked Cell Phones, GSM, CDMA and More | ElectronicsForce.com: - BOOST MOBILE Asus SPRINT T-MOBILE Nextel / Boost Verizon Straight Talk Huawei MetroPCS Cricket CellularOne Google G phone ALLTEL Cellular AT&T / CINGULAR US Cellular Alcatel HTC / MDA...

Company Representative

Thumbnail of user wilsonr25
wilson r.

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