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ElectronicsForce

Overview

ElectronicsForce has a rating of 3.9 stars from 676 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElectronicsForce most frequently mention customer service, new phone and business days. ElectronicsForce ranks 242nd among Mobile Phones sites.

service
120
value
117
shipping
117
returns
108
quality
115
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3,161 reviews
How would you rate ElectronicsForce?
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New York
1 review
0 helpful votes
Follow Sasha M.
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They are excellent!
November 23, 2023

Needed a phone for my work and business, just recently placed an order with them for a Kyocera e4610, just a basic good phone for work and things outside my personal life. Phone came in the original box all brand new, confirmed that it's new because the call timer was on 0, and everything else this company offers seems tempting, would gladly buy another phone from them when my current main phone dies.

Date of experience: November 22, 2023
Virginia
1 review
1 helpful vote
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So far so good they have been very reliable with shipping and communicative about my order. Would buy again! They have always had good deals and this is not my first time purchasing from them.

Date of experience: June 5, 2024
New York
1 review
0 helpful votes
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Phone has came in as advertised and shipping was on par with the method I selected. Good thing they are around, it's hard to find good prices on certain phones out there. Would definitely buy again.

Date of experience: October 19, 2023
New York
1 review
0 helpful votes
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Excellent!
December 23, 2023

I am very impressed with their processing times. They show 3-5 business days for order processing but I guess I was lucky enough to get mine shipped quickly within the following day. Arrived sooner than expected, thank you so much!

Date of experience: December 21, 2023
New York
1 review
0 helpful votes
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Excellent!
December 8, 2022

Excellence is not only defined by the quality of products and prices but also service which electronicsforce has. They helped me with my warranty on a phone that I purchased from them and how to contact the manufacturer, etc... Good people!

Date of experience: December 7, 2022
New York
1 review
0 helpful votes
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Great process.
February 21, 2021

Stunning experience and great customer service from such a small business. I've dealt with many companies before like Amazon and eBay but electronicsforce are the best when it comes to selling phones to the public.

Date of experience: February 20, 2021
New York
1 review
0 helpful votes
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Fantastic overall!
August 8, 2019

All i can say about electronicsforce.com is that these guys are the best website around when it comes on getting a new phone. Their shipping is a little late even if you paid for faster shipping due to the fact that they need 2/3 business days to process the order and then ship it out. But so far im impressed with the new phone that i got from them at such a cheaper price compared to other stores.

Date of experience: August 8, 2019
New York
1 review
0 helpful votes
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I wish it was possible to give a higher than 5 star review, because the Electronicsforce.com warrants it! A huge thanks to Adam and Jack for taking the time to answer all my questions. We were interested in potentially switching from a different phone and they helped make that a reality. Adam even went the extra mile and helped us work through getting the correct info to corporate to get our rebate processed. The customer service at this store is second to none and we're looking forward to continuing with Electronicsforce.com from now on!

Date of experience: November 7, 2022
Virginia
1 review
0 helpful votes
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Absolutely magnificent!
February 2, 2024

Absolutely magnificent! Had my order come as advertised and ready to be used and activated. Shipping was surprisingly sooner than expected and overall good customer service!

Date of experience: February 1, 2024
New York
1 review
0 helpful votes
Follow Danny R.
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An excellent deal well made with them. Hard to find phones from a couple of years ago, gladly they have them in stock and still brand new. I never buy the latest flagships I always wait a year or two to get them cheaper and now I found the store that will be the source of all my phone purchases.

Date of experience: April 18, 2023
New York
1 review
0 helpful votes
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Excellent
March 20, 2022

A few days late- however cannot say enough about the associate Jack that assisted me! He was fantastic and answered all my basic questions to help me with my order. He was kind, knowledgeable and very patient. I recently upgraded my phone and had many unforeseen charges. Jack helped clarify and even offered her time to help me find ways to save! Thank you Jack! I will be back when I am ready to purchase new phones for my family.

Date of experience: March 19, 2022
New York
1 review
0 helpful votes
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Best phone merchant experience I've had. Many phone stores in my area are your typical scam artists and they can't be trusted, cell2get took some investigating through reviews and such but after confirming their legitimacy, I went a placed the order. After placing my order they shipped it out 1 day after and with the shipping method I selected of 3 day. Shipping and everything according to the usps business days and phone came in the mail as expected and I'm glad to be enjoying my new device.

Date of experience: February 8, 2023
New York
1 review
0 helpful votes
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I highly recommend
October 9, 2021

I highly recommended, the service is elite but the vibe in itself is so warm and welcoming. I'm not just saying this to say, it's really exemplar. If anyone ask this business is the first place I refer. I don't have to question whether I'm being lied to, or ripped off; it's a honest and fulfilling. The reason why I'm even writing this right now is because I got my phones from here for over 6 years.

Date of experience: October 8, 2021
New York
1 review
0 helpful votes
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Awesome
May 28, 2021

This is unlike any other phone store I have ever been to. The store manager Steven is a genuine helpful person and his attitude towards helping you in anyway possible no matter how long it takes is why I will always come to this store.
Not like other stores that try to get your money and move on to the next customer, he cares about your needs and his values are with all the staff members.
He helped me understand my situation and answered and questions fully with no lies. Not a shady guy like other places have.
I can't say enough good things about this place. If you are ever in the area this place is worth a shot.
His positive attitude is contagious. Electronicsforce found themselves a winner with this location on the internet.

Date of experience: May 28, 2021
New York
1 review
0 helpful votes
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They were super helpful!
I had a case with a replacement phone, they managed to exchange it in less then 4 days after I put in my return request to send the initial phone back. Other then that super great website, staff was really nice and been doing business with this store for the past 6 years, If they can't give you a better service as a business then no one can.

Date of experience: August 17, 2022
New York
1 review
0 helpful votes
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Ask for Melvin. Very knowledgeable and went above and beyond to help me resolve all my issues with my recent purchase from them. Friendly and excellent customer service is hard to come by. Lol no further and head to this location, Melvin will make sure you're taken care of!

Date of experience: September 27, 2022
New York
1 review
0 helpful votes
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I cannot find enough positive accolades to describe how professional, knowledgeable, competent and incredible my experience today was with this store. It was all due to the remarkable service provided by your customer service rep, jack! He not only expertly handled all my technical issues, he went above and beyond in so many ways. He provided me with the latest information and actually found ways to help me get a phone set up after I got it, and methods on how to make my phone run better
I never expected to be this incredibly satisfied with electronicsforce. The only reason this happened is because of the profoundly excellent service jack provided. He is truly the best customer service rep I have worked with! Bravo!

Date of experience: July 21, 2022
Massachusetts
0 reviews
0 helpful votes
Follow Danny L.
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If you're looking to buy a phone, look no further! The representative inside (John) was super accommodating and helpful, answering all my questions and helping me through the process of switching my phone and activating my phone. He made everything easily understandable and made sure we were completely satisfied with our purchase. Top notch service!

Date of experience: June 22, 2022
New York
1 review
0 helpful votes
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Absolutely wonderful!
November 3, 2021

Called in and spoke with a rep by the name of adam Was incredibly helpful. It was a pleasure dealing with them and going ahead to purchase a new phone. I bought exactly what i was looking for as he had the patience & professional knowledge of the phone. Because im an old folk and its my first smartphone. I just found that its extremely simple to use those devices. It definitely is a great moment that i went ahead to upgrade my phone and myself to adapt into todays society.

Date of experience: November 2, 2021
Pennsylvania
1 review
0 helpful votes
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Melvin's customer service was exceptional! He was sure to share all the information on the questions asked with me and made it seem as if getting a new phone is seamless. He was very patient. All the other staff that helped throughout the process were amazing as well. Highly recommend this online phone retailer!

Date of experience: June 15, 2022