• ElectronicsForce

ElectronicsForce

Overview

ElectronicsForce has a rating of 4.77 stars from 4,472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElectronicsForce most frequently mention customer service, new phone, and shopping experience. ElectronicsForce ranks 2nd among Mobile Phones sites.

Positive reviews (last 12 months): 97.2%
Positive
35
Neutral
0
Negative
1
10
See all photos

What reviewers want you to know

Positive highlights

  • Surprisingly enough, I found the one I was looking for on electronics force website.
  • If when I receive the cell phone it acts and does right...with no problems...I will definitely buy from u again....

Critical highlights

  • Customer service was exceptional, but very disappointed in product that was advertised vs. shipped.
How would you rate ElectronicsForce?
Top Positive Review

“They have never let me down!”

Greg S.
3/9/24

Purchasing a phone from them is as easier than ever! Especially thanks to their new website. I have placed an order with them in the past probably back in 2019, and by then for sure I needed an upgrade. I placed an order for a new galaxy phone with them and I am very happy with my phone and purchase now. They did a whole special about renovations on their website and it all looks extremely good and future proof making my order even easier. I will be buying again from them as they have never let me down with any of my orders

Top Critical Review

“Stole my money and my phone”

Rob K.
7/7/23

Bought a phone that was broken. They said they would fix it under warranty. Paid to ship it to the company. Weeks went by with no communication. I called and they said it would be sent in the next week. It never arrived. I called and they promised a manager would call. No one called. I called back several times and demanded a fixed phone or a refund. They said I had to pay a $95 charge which was never mentioned before. This company is a scam and will steal your money.

Reviews (4,472)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (114) electronics force (16) cell phone (28)
Thumbnail of user gregs1658
1 review
0 helpful votes
March 9th, 2024

Purchasing a phone from them is as easier than ever! Especially thanks to their new website. I have placed an order with them in the past probably back in 2019, and by then for sure I needed an upgrade. I placed an order for a new galaxy phone with them and I am very happy with my phone and purchase now. They did a whole special about renovations on their website and it all looks extremely good and future proof making my order even easier. I will be buying again from them as they have never let me down with any of my orders

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Value
Shipping
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Thumbnail of user gershona3
1 review
0 helpful votes
February 9th, 2024

An absolute stunner of service! I have received my phone in the package I was looking forward to receiving it in, prices are unbeatable compared to what's ever out there online and retail stores. Shipping arrived on time and I'm truly happy that I made business with them. Looking forward towards my next purchase from them in the future.

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Thumbnail of user rkirker
1 review
0 helpful votes
July 7th, 2023

Bought a phone that was broken. They said they would fix it under warranty. Paid to ship it to the company. Weeks went by with no communication. I called and they said it would be sent in the next week. It never arrived. I called and they promised a manager would call. No one called. I called back several times and demanded a fixed phone or a refund. They said I had to pay a $95 charge which was never mentioned before. This company is a scam and will steal your money.

Products used:
Received broken phone

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Value
Shipping
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Thumbnail of user darrellh273
1 review
0 helpful votes
December 24th, 2023

Just had my order come in from them today, called them to make sure I know what I'm getting because some people online claimed that they have not received what they purchased and asked for, but gladly mine came as advertised brand new in the box. The router Hotspot that I bought from them works perfectly well with my at&t service that I use for work. All and all I'm extremely happy and might consider another purchase from them in the future.

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Thumbnail of user eddym114
1 review
0 helpful votes
March 23rd, 2024

I'm surprised as of some here had issues while the majority here like me had a pleasant experience. Everything showed up as expected including the delivery I paid for. I would definitely buy again from them.

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Thumbnail of user stevenl630
Steven L.
1 review
0 helpful votes
March 21st, 2020
Verified purchase

Overall I would not order from this website again simply because of the amount of time I had to wait to get my order.

Thumbnail of user fernandog322
1 review
0 helpful votes
February 2nd, 2024

Absolutely magnificent! Had my order come as advertised and ready to be used and activated. Shipping was surprisingly sooner than expected and overall good customer service!

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Thumbnail of user monab39
Mona B.
3 reviews
3 helpful votes
October 22nd, 2018
Verified purchase

If all goes well... it is a possibility that I may order from you again. What else do you sell??? NO TEXTING to me only email.

Thumbnail of user gregoryd43
Gregory D.
6 reviews
0 helpful votes
October 16th, 2019
Verified purchase

So far so good. Your site was recommended from Walmart's Site. I purchased a HTC u11 lite cell phone. Hopefully the product will arrive soon and I will be able to activate the phone on the Sprint network. Your customer service support rep named Steven out of your New Your store assured me that this phone is a Sprint phone and Sprint would have no trouble activating it.

Thumbnail of user rogers1485
1 review
0 helpful votes
March 24th, 2024

As a returning customer, I am surprised of what they done to their website throughout the years. The last time I have purchased from them was roughly 5 years ago and I was happy with my purchase and overall customer service as well as shipping. Today I finally needed a new phone so I went ahead and logged on to their website that I haven't checked out in years and I am blown away from how much the company has improved. Both in customer service, shipping and prices check out was easy as I needed to just put in my PayPal for an express checkout. I got all the information in front of me in terms of shipping and order details. Right after I placed my order, the communication from the company was solid. Provided me with an email immediately after I placed my order and they were very fast to ship my order and it had arrived within five business days at my doorstep. I am a very happy customer as I got exactly what I expected and exactly what I wanted at such a great price that is hard to compete. What else can I say about them? I am very happy and I will be by again from them whenever the time comes for another phone.

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Thumbnail of user seang128
Sean G.
1 review
0 helpful votes
March 10th, 2019
Verified purchase

The first time i tried to purchase this phone as a gift and have it delivered to that address the order was cancelled. No email was sent to me? Luckily I checked the order to find this out. I have used this card on other sites and was able to mail to the gifted address?

Thumbnail of user zoeyr19
1 review
0 helpful votes
December 23rd, 2023

I am very impressed with their processing times. They show 3-5 business days for order processing but I guess I was lucky enough to get mine shipped quickly within the following day. Arrived sooner than expected, thank you so much!

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Thumbnail of user adrianb534
1 review
0 helpful votes
February 24th, 2024

Electronicsforce has been the choice for me for a while to purchase my devices from. They are very reliable and reputable in terms of what they sell and ship. Would continue to support them and buy more.

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Thumbnail of user sharonk1513
1 review
2 helpful votes
November 25th, 2022

I ordered a phone on Tuesday 11/22/22 and paid extra for 2 day shipping. I received the tracking information and it showed I won't receive until Monday 11/28/22. When I called to check they said 2 business days. Seriously! Postal services works Friday & Saturday. What the heck. Not happy about the long wait. 2 day service should be 2 day Postal service. I get it that Thursday was a holiday. But, 2 days is 2 days...

Tip for consumers:
Verify shipping.

Products used:
Cell phone

Service
Value
Shipping
Thumbnail of user rachelh442
1 review
4 helpful votes
November 3rd, 2020

Do not waste your time buying from here. Perhaps some people have okay experiences with them, or even wonderful, but not me. My experience didn't go well, here's what happened. I thought we were paying for a new phone- both times it was obviously a used phone that they sent us. The first phone wasn't working right, the sprint store techs couldn't get it to connect to the network and so we were back to the old phone again. It had gone nearly a month or more till I got in touch with them about the first phone and needing to return it- it was super slow shipping with a time period of several weeks till the phone got here and then Till the trip was made to the sprint store and then having them try to hook the phone up... they were gracious and allowed me to return the first phone for an exchange-I'll give them that!. I had bought a warranty so I had them send me a second phone under the warranty and when we got it it was clearly locked and had a password on it- of which they were no help in removing. I tried to contact them about this, emailed them atleast 4 times and finally called them and was directed to their webpage to fill out a return request form. Never heard back from them whether I was approved or not to send it back. Finally called again and was informed that they denied my request to send the phone back. Okay, so now what? I obviously am no closer to having a good phone from them and it feels like they're refusing to work with me. I had asked the tech that helped me what I'm supposed to do and he promised to send me a link for how to unlock it. I never got a link. Maybe he just got busy and forgot‍ But whatever the case, I have no use for a phone that's locked and is unusable!. Save yourself some time and just buy off eBay or somewhere that has more stringent standards. I'm not impressed with their customer service and products, I'd advise to just look elsewhere for your electronic needs. Sounds like I'm not the only one who's had bad experiences... take our advice, unless you want to risk running into a bunch of hassle like us.

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Thumbnail of user davidl2493
david l.
1 review
12 helpful votes
April 14th, 2020
Verified purchase

easy to use site, great price. One problem was that I bought what was listed as an unlocked phone, yet when I received it, there was AT&T already completely set up on it and a couple dozen apps w unknown permissions. I was able to set up my tmobile sim card but still have AT&T settings I cant remove.

Thumbnail of user naomih49
Naomi H.
2 reviews
0 helpful votes
March 26th, 2019
Verified purchase

I was told I would get a new, unused Pixel 2 in blue - I received a used, or poorly refurbished Pixel 2 in black. I returned it for a full refund which I received. I was supposed to be reimbursed for the cost of my return shipping also - but I haven't gotten it despite assurances from the seller.

Thumbnail of user nathanr543
1 review
1 helpful vote
July 26th, 2023

Great selection; fair prices; fast ordering and checkout (in-store and online). Also, the product and customer service give the very best advice anywhere. They vert nice and helpful and their recommendations are consistently tailored to one's exact needs and budget. My very favorite place to get cell phones and accessories, I have been a customer of cell2get for around 12 years, with only great experiences. Stellar service before, during and after the sale. Fast shipping good store

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Thumbnail of user merrycahyani08
1 review
0 helpful votes
February 8th, 2024

My first purchase from them and I'm overall, I'm very pleased with their service and this purchase is definitely not my last! Got the phone as advertised, shipping was on time, and communications about my order was solid!

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Thumbnail of user johannan5
Johanna N.
1 review
0 helpful votes
October 21st, 2019
Verified purchase

Products need to specify condition and what accessories will ship with item (like ebay).
Cannot say if I will refer or buy again until after I receive order.

Thumbnail of user dustinr232
1 review
0 helpful votes
February 15th, 2024

Everything I had bought from them, I always got exactly the product that I wanted without any issues. These guys know exactly what they are doing and I trust them every time I do business with them.

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Thumbnail of user morrisoni
Morrison I.
1 review
0 helpful votes
April 30th, 2020
Verified purchase

First time, so I will see how it goes. I did not see anything in the specifications regarding the condition of the phone so I am assuming it is brand new.

Thumbnail of user balindam1
Balinda M.
1 review
0 helpful votes
April 18th, 2019
Verified purchase

Descriptions should state whether device is new, used, refurbished, or what so that someone knows for sure what they're paying for.

Thumbnail of user jackd972
1 review
0 helpful votes
September 2nd, 2022

I came to their website to buy a new phone, the guys helped me with all my questions on how to do it quickly and clearly, they were also polite and professional. Thank you

Service
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Thumbnail of user paull472
Paul L.
1 review
0 helpful votes
February 26th, 2019
Verified purchase

There was something wrong this morning at 9:30 am with your credit-card acceptance. I tried three different cards which I know are good, and they were all rejected.
Just now I tried again with one of the same cards. and it went through. Please look into this.

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From the business

Unlocked Cell Phones, GSM, CDMA and More | ElectronicsForce.com: - BOOST MOBILE Asus SPRINT T-MOBILE Nextel / Boost Verizon Straight Talk Huawei MetroPCS Cricket CellularOne Google G phone ALLTEL Cellular AT&T / CINGULAR US Cellular Alcatel HTC / MDA...

Company Representative

Thumbnail of user wilsonr25
wilson r.

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