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ElectronicsForce

Overview

ElectronicsForce has a rating of 3.9 stars from 676 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElectronicsForce most frequently mention customer service, new phone and business days. ElectronicsForce ranks 242nd among Mobile Phones sites.

service
120
value
117
shipping
117
returns
108
quality
115
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3,161 reviews
How would you rate ElectronicsForce?
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New Jersey
1 review
0 helpful votes
Follow John D.
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Pleasant experience
March 27, 2017

I bought a cell phone from Electronicsforce and wanted to know if it was shipped. I called their customer service number and spoke with M*****. He said that it should be shipped already but there is a 1-3 processing delay. I did not request any special shipping but nonetheless was told that my order should arrive in 6-10 buissness days. After about 4 hours I received a confirmation email saying that USPS has received my order. I called after 6 days to check on the tracking number and it was scheduled to arrive the next day. Very smooth purchasing experience. I will use them again for sure.

Date of experience: March 27, 2017
New York
1 review
2 helpful votes
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Like many, my boss sometimes puts me up to some interesting tasks usually not part of my everyday skill set. One of these tasks is the job of purchasing phones for the office. My boss wanted a specific model of blackberry, in order to comply with our enterprise software. Electronicsforce was one of few retailers that carried the model. I was afraid at first that it was an old listing or an out of business site. However, I was surpriesd, delighted even, to hear that they carried the phone abd also had enough quantity. Great working with them.

Date of experience: July 25, 2017
New York
1 review
0 helpful votes
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Honest and truthful
October 3, 2021

I have bought from this store twice, and loved the service provided. Moshe was affable, patient, knowledgeable and very kind to all of the customers. He was willing to talk to all customers about their needs, and made any speed bumps along the way very seamless. He truly cared about giving the customers most excellent customer service, and providing them with whatever they purchased and make it right. I Would highly highly recommend this store to anyone!

Date of experience: October 1, 2021
Washington
1 review
1 helpful vote
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Terrible Shipping
August 22, 2018

Terrible customer service and shipping. I would not recommend at all. I emailed them asking for status or order after phone didn't turn up after paying for 2 day shipping and credit card was charged first day. They sent me a link to tracking number, it said package acceptance pending. I asked for explanation, they said they would look into it and if it didn't arrive by Monday they would overnight another one. It's now Wednesday, they claim I typed the zip code wrong! Its the same as my billing address and they just sent out today, not even overnighted. Terrible!

Date of experience: August 22, 2018
New York
1 review
0 helpful votes
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I would like to say that throughout my experience with this website these guys hand out the best service around! I have found some people claiming that the reviews are fake and not real but I find that the people claiming the reviews against them don't have an actual reason of facts that make any sense, guessing they're trollers? Lol but anyhow I've ordered from these guys and so far no complaints the package came on time and well wrapped and I totally see myself buying more phones from them! Thank you guys!

Date of experience: July 10, 2019
New York
1 review
0 helpful votes
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After all my time searching for a LG wing, finally I found the place where I can get that gimmicky phone that my cousin wanted. Electronicsforce have been excellent from the very beginning.

Date of experience: May 3, 2023
Pennsylvania
1 review
1 helpful vote
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These guys, will go above and beyond to get a satisfied customer. I saw it with my own eyes how they show more interest in getting a job perfectly done than the money. I thought I was a picky customer but definitely they know how to handle with people like me. Ordered a phone through their website. Had to wait for a moment for the weekend to end so they could process and ship out my phone and gladly got it overnight just as I paid for. These guys really are the best! I'm so happy to rock my new galaxy a52 phone.

Date of experience: November 24, 2021
New York
1 review
0 helpful votes
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Gorgeous!
June 10, 2019

Gorgeous website and service overall! I bought a phone from them a month ago and ever since i see myself really coming back to them over and over again! The representative on the saales department was very nice and we had a good chat together and he really helped me choose the phone that i needed. The prices that they have are very cheap compared to other cellphone stores out there and the shipping price is better than most places around. Overall i definitely see myself buying another phone from them in the future im very happy that this website exists!

Date of experience: June 10, 2019
New York
1 review
0 helpful votes
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Terrific website!
November 6, 2019

Manager and representatives are very helpful with great customer service. They really helped me get my phone that I wanted on time and without hesitation they overnighted the phone right away because I'm a cop. So far I'm very grateful for them!

Date of experience: November 6, 2019
Hawaii
1 review
0 helpful votes
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Great website!
July 22, 2019

For such an amazing price for the phones they sell I feel like I've made a good deal with these guys by buying a phone from them and not anywhere else! These guys have a very big selection of phones to choose from and I gotta say that the price tags are hilarious! They are very cheap and I feel like I'm buying straight from the seller by just paying on the phone and not paying extra fees or anything in that sort to Shell out extra cash. So far the shipping is fast and as expected I paid over night and got it 2 days later and that is expected from a company that's not Amazon and it's very fast to say the least! Overall I see myself buying more from these guys!

Date of experience: July 22, 2019
Washington
2 reviews
15 helpful votes
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What shipping
May 15, 2020

I ordered this phone on April 15, and it's now May 15th. No phone. Called customer service and got excuses about the post office being slow. I have worked for the post office; they don't take a month. Had to purchase a phone from another source. Will need to use ElectronicsForce phone as expensive spare if it ever comes.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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As a returning customer, I am surprised of what they done to their website throughout the years. The last time I have purchased from them was roughly 5 years ago and I was happy with my purchase and overall customer service as well as shipping. Today I finally needed a new phone so I went ahead and logged on to their website that I haven't checked out in years and I am blown away from how much the company has improved. Both in customer service, shipping and prices check out was easy as I needed to just put in my PayPal for an express checkout. I got all the information in front of me in terms of shipping and order details. Right after I placed my order, the communication from the company was solid. Provided me with an email immediately after I placed my order and they were very fast to ship my order and it had arrived within five business days at my doorstep. I am a very happy customer as I got exactly what I expected and exactly what I wanted at such a great price that is hard to compete. What else can I say about them? I am very happy and I will be by again from them whenever the time comes for another phone.

Date of experience: March 23, 2024
New York
1 review
1 helpful vote
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Tmobile, not too long ago became the "uncarrier". Meaning they provide cell service without all the contracts and phone tie-ins. In other words I save money but now have to buy the actual phones on my own. I like to shop on electronicsforce because they have a lot of options to choose from including some of the latest devices, and many unlocked options. This just became my new go to site for phones.

Date of experience: March 28, 2017
Georgia
1 review
0 helpful votes
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Great Phone for Price
May 18, 2022

Ordered this phone and received it on time. Got the phone finally to turn on it took 30 mins to finally come on. So, can't be a new phone. Finally did and update which also took about 30 mins. The phone looked nice and new, but the speaker phone does not work, no one can hear me but I can hear them. The charger that came with the phone also did not work. Updated 5/18/22: Someone did reach out to me and I was able to get a live person finally and come to find out if was my husband phone that was messed up and my phone works great on speaker. The charger was defective but they resent me another charger piece and I am now very satisfied with my purchase.

Date of experience: May 18, 2022
New York
1 review
0 helpful votes
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Proud and excited
September 30, 2019

I just bought a phone from them and after reading the reviews on this website I couldnt be more excited to finally get my hands on my new phone from them. If I don't change my rating within the couple of weeks that means I'm still happy :)

Date of experience: September 30, 2019
Virginia
0 reviews
0 helpful votes
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So I came in their website looking to upgrade my phone but didn't really know what I wanted because all I've ever had were iPhones. Was helped by this super nice guy named Adam and actually switched to the Google pixel 6 because he was very informative with all the questions I had, when I called them. The website itself is very bright and clean and I'm just happy I have a phone company I can now rely on so I don't have to drive forever to get to a phone. Will definitely be returning here for all my phone needs. 10 outta 10 experience.

Date of experience: December 30, 2021
Virginia
1 review
0 helpful votes
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Wonderful!
November 16, 2021

I bought online from this store on 01/03/2021. Very good customer service when I called. Seve explained kindly how to transfer everything from my old phone to the new one. Very professional and helpful person. He answered all my questions. Thank you Steve. I highly recommend this online phone store.

Date of experience: November 16, 2021
New York
1 review
0 helpful votes
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Shipping delay
July 29, 2019

Phone was working fine when it arrived but it took longer then expected to arrive i had to wait home all day and then got notice that usps attempted to deliver my phone i am very upset with usps i was home, i received it 2 days later thank god it work as it should i dont know if i could last another day without a phone

Date of experience: July 29, 2019
New York
1 review
0 helpful votes
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The staff at this store, they are PHENOMENAL. I was called in today, and Isaac helped me transferred phone from old to new phone that I got from them in no time. He is very knowledgable, an expert customer service agent, and a credit to Electronicsforce. Lend this team to some of the other retailers. I am so grateful for the professionalism and support shown to me on my call. It was a great experience.

Date of experience: November 17, 2022
New Jersey
2 reviews
3 helpful votes
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Very good service
December 17, 2013

Very good service. Ordered from them on the third, and got my phone a week later. When i had a problem with it (My fault) they spent over 30 minutes on the phone talking me through it. As long as you call later in the day they pick up and have very good service (their offices are west coast) and they stick by their products

Date of experience: December 17, 2013