Buyer beware, this company advertises new products and delivers used ones, also operate the "cell2get.com" website. I called electronicsforce.com before ordering and they told me that the product that I was interested in was new. It was ordered on 27 September and shipped on 5 October. On 22 October a second item was shipped because the original never arrived (it is now 10 November and still is in transit according to USPS.com). The item that was delivered was used, there were scratch marks everywhere and was obviously repackaged. I called and they offered a refund or replacement; I did not feel that I could trust this company and requested a refund. They stated that they would pay for return shipping, this is also stated on their website. They did refund the purchase price but did not pay for return shipping as promised. I decided not to complain because I'd rather not deal with this dishonest company.