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ElectronicsForce

Overview

ElectronicsForce has a rating of 3.9 stars from 676 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElectronicsForce most frequently mention customer service, new phone and business days. ElectronicsForce ranks 242nd among Mobile Phones sites.

service
120
value
117
shipping
117
returns
108
quality
115
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3,161 reviews
How would you rate ElectronicsForce?
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New York
1 review
0 helpful votes
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Absolute Dynamite
February 11, 2021

Absolute Dynamite experience from start to finish! Wonderful company and really competitive prices. Would definitely be buying again from them.

Date of experience: February 9, 2021
New Jersey
1 review
0 helpful votes
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Currently the best
April 2, 2021

Currently the best website for buying cellphones in my opinion. Service is always friendly and shipping and prices are good.

Date of experience: April 2, 2021
New York
1 review
0 helpful votes
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Great merchant!
August 29, 2019

Best place to go and buy phones highly recommended! Shipping takes a while but at least they get the job done by giving you the phone you purchased.

Date of experience: August 29, 2019
Neil G.
0 reviews
0 helpful votes
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Communication and timeliness are lacking with this company. It took a week to find out my card had been refused due to an out-of-state fraud alert. I re-ordered. They did refund my expedited shipping fee. So, over two weeks to get a phone. The phone is fine, and the price was good.

Date of experience: July 11, 2020
Terry B.
0 reviews
0 helpful votes
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I ordered this phone and the battery began swelling after about 90 days. Electronics Force has had it over 30 days. They gave me a bogus shipping number that was to Texas. I live in Kansas. Well they got one over on me so shame on me but do NOT buy from this company. Not sure it is even a legit business as they are not good at returning emails.

Date of experience: May 6, 2019
Eric E.
4 reviews
0 helpful votes
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So far, through locating on the site, ordering and confirming my order it has been a very good experience and I'll stand by my 5 star assessments after successful delivery and receipt of my order.

After receipt I learned that as an overstock it's unstated that nothing but the phone is provided. It would be nice to know this up front.

Date of experience: July 27, 2017
DJohn B.
0 reviews
0 helpful votes
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My Amex card would not be accepted then my Visa card failed. I was then dropped off your website. After logging back on, nothing was in my cart.

My order did not arrive on time and it was necessary for me to make several calls to you to get any kind of status. I found the website to be unfriendly as status updates didn't inform me of any useful information. Overall, I'm very disappointed in your business including customer service until I spoke with George. He's the only person I spoke with that seemed to get anything done for me.

Date of experience: December 19, 2018
Mr O.
0 reviews
0 helpful votes
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I'd recommend this site to my family and friends. Their pricing is reasonable when compared to other sites selling similar products, shipping was fast and my product arrived undamaged. In my opinion, you can trust
(ElectronicsForce.com) so if your visiting their site and contemplating ordering something, all that I can say is, I personally would order again from this company.

Date of experience: March 15, 2020
New York
1 review
0 helpful votes
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Awesome!
May 8, 2020

Great company and representatives are very helpful. I will be buying again from them. I highly recommend electronicsforce

Date of experience: May 8, 2020
Claire S.
0 reviews
0 helpful votes
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So far, so good, look forward to receiving what I ordered and trusting there will be a happy ending. I selected this site because it was recommended by Lukas Nelson and I wished to give him any market place advantage.

Date of experience: May 6, 2020
Christine H.
0 reviews
0 helpful votes
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This is my second try for a phone
January 10, 2020

This is my second try for a phone. First try ended up being out of stock. Hopefully this order works through.

Later--- I am very pleased with my purchase from electronicsforce.com. It took awhile to get the merchandise, but it was worth the wait. The price was great! I love the phone! AnD it came with a screen protector! There was no tracking info so I was a little nervous. But everything worked out perfect. Thank you!

Date of experience: January 10, 2020
Mark H.
6 reviews
0 helpful votes
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Great communication from customer support (fast), good price, easy transaction. Customer service was great as the car charger that I purchased did not work and they are now sending me a replacement. Shipping time was OK. The phone appeared to be used or was a demo at one point - something I did not count on but it does work. Overall good transaction and outstanding customer support thus far.

Date of experience: April 6, 2019
Mark p.
0 reviews
0 helpful votes
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Seems ok
June 4, 2020

Seems ok. Just ordered so see how it goes. Shipping is high if you want it fast. Took 8 days before I received shipping confirmation. Phone is not working satisfactorily. Working with customer service now

Date of experience: June 4, 2020
Kat R.
0 reviews
0 helpful votes
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If it's too good to be true...
December 19, 2018

If it's too good to be true...The price seemed like a steal. The product that was listed was new. The one I received was not in original packaging, had scuff marks and scratches and was missing all extras that came with this phone new. I did get an immediate response and a refund for full price. Customer service was exceptional, but very disappointed in product that was advertised vs. shipped. Will always be looking for deals, but none that seem too good to be true.

Date of experience: December 19, 2018
Belinda B.
0 reviews
0 helpful votes
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I tried calling customer service AND sales before item was purchased never received a call back. I am gambling in buying the item- that it is a new, fully functional phone. What comes with the phone? What does "install" mean? I still don't know.

Once I received my order the phone did in fact come with a charger but no owners manual. I never received any follow up on my prior comments in this box.

Date of experience: December 29, 2018
Luke W.
2 reviews
0 helpful votes
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This was a very informative site
December 16, 2017

This was a very informative site. There was lots of information which made shopping for a new phone much easier. Customer service was very positive and timely...thanks to Steve! Electronics Force is definitely the place to shop! Btw...the new website looks great!

Date of experience: December 16, 2017
CARIL S.
0 reviews
0 helpful votes
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I received my order today and it was the wrong color. They offered to replace it and pay for shipping it back, but I decided to keep it. The customer service has been great. The products are amazing, and the shipping time is efficient. Have purchased 2 phones, from here, in the last month. Would definitely recommend this company!

Date of experience: May 15, 2017
Troy U.
0 reviews
0 helpful votes
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Ordering was straight forward and easy
March 26, 2018

Ordering was straight forward and easy.

Delivery was slow, later than promised.

Phone was as advertised/ new and working great. Overall I will shop here again provided I have time to wait for shipping.

Date of experience: March 26, 2018
New York
1 review
0 helpful votes
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Trustworthy
December 18, 2019

Trustworthy customer service I've ever gotten online. Representatives are nice and friendly, and product is as expected.

Date of experience: December 18, 2019
T P.
0 reviews
0 helpful votes
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Fast, user friendly website, with reasonable prices... only downfall to my shopping experience was my wait time after I purchased my item. I'd still feel comfort in using this site again, as well recommending this site to anyone.

Date of experience: May 1, 2019