eHarmonyReviews 1,177

If you don't believe my title just try it for yourself and you'll agree 100% so worst experience you'll ever have in your life. Don't waste your money go someplace else try Our Time. This review comes from an actual padt user by the way

Where is the 0? Seriously this is the worst site and as many other reviews say, it's a SCAM! I purchased a year membership and then canceled the auto renew in the app before it was set to renew. Nevertheless, I was charged for another year. My credit card recognized this as a scam purchase, and I disputed the charge for it, thinking that was the end. Nope, three months later, I get an email saying I'm expected to pay for these fees even though I canceled and even though I disputed my charge (and was not charged), and even though I didn't use the app since I canceled the auto renewal before the fake charge. I reported, complained, called, and said this was utter bull****. That didn't matter because I was sent a collection notice for the fake charge. DO NOT USE!

Well, you might as well look for a date at a Grave Yard. But seriously, I realized I should just ask out that cute girl w/out a ring on her finger at my favorite restaurant instead. Now "eHarmony" doesn't let you pay for a simple one month to try it out, NO... your assh has to pay for minimal of "6 months" or 2years (LOL) just to use their sick, sad grifting site.
---So yeah, it's expensive because you have to pay for many months of sh*t service all at once.
And when you do finally chat with someone who's real or an active member - they'll prob. Have massive baggage, live 500+ miles away, and come stock totally angry, which reminds you why someone divorced them in the first place...

Very deceptive business practices. You basically can't use the service without paying (unlike a lot of dating apps). And the payment plan is for the full year, so it cannot be cancelled early, even if you're not using the site. Also, there are almost no options to match, so it's not even worth the money. Use a free dating app instead.

Please! Don't waste your money on this crap site. Most of the profiles don't even have pictures, because they're not actual members. Their matches are terrible, and their prices are outrageous. When you try to cancel, they will not cancel you. They will let you cancel the auto renew, but they will continue to charge you for the full year! Even if you remove yourself from the site, they will keep charging you! This site is a total ripoff, and they are selling pure crap! Please! Don't be like me and get suckered by these scammers! I gave them one star, if I could I would give them negative a hundred stars!

EHarmony bills itself as some kind of different dating site, well it's just as BS as the rest of them

This site purports to be different in that its users are more serious and generally looking for real relationships. One would therefore expect a more mature and positive experience than is typical for less serious sites. After 5 months, I can say that the opposite has been true. I have been overwhelmingly ghosted, not responded to, and scammed. Despite nice photos (rated over 8 on photofeeler for attractiveness) and a complete, positive profile, I have been messaged only a handful of times. It is NOT worth the money and fosters negative feelings.

Be warned: Customer service responds like automated robots and the answer is always 'no.' Even after deleting my account after using this service for one month (with no free trial period) I decided the service was not meant for me. My matches we unpersonalized and were difficult to navigate as the whole website felt outdated. I wanted to pay for a subscription to avoid interacting with individuals who were not serious about dating but the way payment and cancelations are handled is a serious concern.

Despite my cancelation and account deletion after one month, I am still being billed the full $271.96 for my subscription. They don't care if your low on money. They don't care if you canceled your service. They don't care if you deleted your account. They only want your money and will use you as a nameless money bag. Not even worth 1 star!

I've dated many men through every dating site over the 9 years since my husband died. I hated to spend this money, the expensive charge eharmony demands. Finally, I gave in. I thought I'd been missing out and approaching meeting someone the wrong way. NOT. This was a waste of time and money that I didn't have to waste. Never met one man here. Other sites much friendlier and I met people I liked, even loved. Do not waste your effort. There are better places to look and find true romance.

I had technical issues not addressed in any of the lists of preselected issues & there is NO WAY to get help from a live customer support agent. I spent 2 weeks trying to figure out the problem with no luck, so I contacted my bank credit card's customer service and had eHarmony's access to my money blocked & disputed the initial payment for a refund bc eHarmony has no protocol for refunds. You are stuck paying eHarmony, even if u deactivate ur account with them. The lack of direct customer support means that it is impossible to address issues that are not on their lists of frequently encountered problems.
Also, most of the matches they paired with my profile were beyond the 100 mile radius that I specified on my profile.
Overall, my experience with eHarmony has been a well of frustration. I have no confidence in their program & resent the fact that dissatisfied customers are still obligated to pay for the entirety of their membership even after they close their eHarmony account. It's a rip off!
I think I will have better luck on a free dating app.

E harmony provides a false platform by enabling people with fake profiles send you messages before you get premium membership, however when you pay for premium membership with E harmony, then the messages from matches dry up. There are member who message you but are only out to get you thrown out.There are lots of fake people with questionable profiles. God help us.

This company stabs you in the back with fees - they send you to credit just for trying them out. Do not trust them.

If you do buy membership, pay upfront because they send to credit collection for absolutely no reason

They do not care about members or membership

Signed up for what I thought was 6 months, but they're telling me that I somehow signed up for 12 months? Tried to cancel but they said I'm stuck paying for the full year (over $480 dollars!) even though I'm trying to cancel after only ~2 months (most of which I haven't had access to the site because they locked my account) and they're threating me that if I don't pay they will send me to collections.
For the brief period I did have access- the matches were pathetic (didn't seem like anyone I'd want to date or be compatible with -i.e. I have multiple degrees and they're matching me with a bartender who only finished high school!?!). I'm very disappointed. Also - to increase your number of matches they try to match you with people 50-100 miles (or more) away! I'm convinced their algorithm is garbage and that Eharmony is a total scam.
I think if people really understood the business practices of eharmony they'd be bankrupt from lack of customers. Avoid. Avoid. Avoid.

Worst dating app. All of the matches are far away. No new matches come up. Same faces all the time unless you count the multitude of profiles with no photo. There is no one to talk to at eharmony for assistance.

They kept charging me for a period of 3 mnths for services I did not sign up for. A major bank in Florida REFUNDED all of the money and labelled it FRAud. I had to get a new debit car bcz of it...then they did a robo and got the new card number and charged it! Bank said it was FRAUD! Now it is with a collection company that wants to destroy my credit. FRICK THEM! Buyer be AWARE!

They just want hundreds of dollars for years to come, they don't care about your relationship life or helping you find your special someone.
Look at their plan:
I agree that I will be charged $99.39 today and 3 subsequent monthly payment(s) of $99.39 each for a total of $397.58 for a 24 month term, including estimated sales tax of $24.62 based on my current location; additional or different sales tax amounts may be assessed if I relocate to another jurisdiction; my subscription will automatically renew at $310.80 (plus applicable sales tax), charged in 4 payments of $77.70 (plus applicable sales tax), for a 12 month term and continue to renew on these same terms until I cancel; I authorize eharmony to charge my account now and upon each monthly payment and each renewal; and a cancellation will be effective on the next renewal date of my subscription.

A total rip off full of lies and deceit! Don't waste your money! I wish I would have never spent a cent.

I have just had a nasty, nasty, nasty experience with eHarmony. There is nothing harmonious about their rude, insensitive customer service.
First of all, I was not happy with the profiles. I have had a feeling that the two that responded were fake. These could be created by the eHarmony team itself. This is probably aimed to retain unwitting customers thinking that the website is working. You will soon realise that the person that responds to your profile/response in the early days will slowly reduce the frequency of their interaction with you.

Second. I cancelled my subscription within hours after buying a 6-month subscription. I was hoping that since cancelling within less than half a day would enable a full refund. But no, I was told I would be given only £30. That was a rip-off. Basically there was no 'cooling off' period.

Third. When I questioned why I was getting a small part of my huge subscription fee towards refund, I was told that the rubbish 'PERSONALITY PROFILE' eHarmony created for me was worth £130. That's utter NONSENSE. The 'personality profile' is generated by the computer. I didn't even bother reading it. When I looked at it, it contained too much information. I realised it's nothing more than the stupid 'astrological or star sign' profile websites develop.

Fourth. EHarmony should provide an option for subscribers if they wanted a 'personality profile'. I know my personality better than a stupid computer. They create some stupid report through the computer and assign a monetary value to it.

Fifth. When I felt that I was only going to get £30, I requested to reinstate my subscription. I was told that once the 'subsription' was cancelled, then I'd have to buy a new one. What 'daylight robbery'?

Sixth. There is ABSOLUTELY NO WAY for you to get in touch with the customer service. No phone number. No online chat. You have to raise a query through their website and wait. They will take 48 hours to respond. If you could talk to someone over the phone, then you can ask basic questions about 'cancelling' the subscription. Since you have to write, it is not practically possible to ask successive questions because of the time factor.

Seventh. Anyone reading this, think a MILLION TIMES before subscribing not just to eHarmony but to other dating sites. They are all the same. Completely DISHONEST. You have money-minting rogues sitting behind some website, creating fake profiles and utterly intent on stealing your money through 'legitimate' means.