Overview
eEuroparts has a rating of 4.1 stars from 199 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eEuroparts most frequently mention and fast delivery. eEuroparts ranks 26th among Auto Parts sites.
Part didn't fit my vehicle. The process to return was to have my mechanic photograph the installation, show where it doesn't fit, etc., then include my vin number. I don't think that my mechanic appreciated being asked that. It's not worth my time and the chance of losing my mechanic to fulfill Eeuroparts requirements. It's money list and a lesson learned. I purchased the part off of Rickauto, and it fit perfectly.
No surprises with my orders from eEuroparts. I find they have a good selection of parts ( would hope that they would have more for late model SAABs tho) prices are reasonable. No surprises. I get exactly what i ordered, Delivery is prompt with good customer service.
Thanks for the amazing review! We’re so happy everything went smoothly from start to finish.
Great service, fast shipping and good price, if you are looking for original parts or equivalent this is the right place. Thank you for your help guys!
Thank you very much for the positive feedback!
Easy to order on the website and was sent out shortly after the order was placed but 2 weeks later I have not received my parts.
Bought a grille for my car and doesn't fit. Put in all the right specs and somehow part don't fit. I will try to return part and see what happens
Thanks for your patience and understanding. I see that we have already credited you for the return and suggested the correct product. Let us know if that helps.
Part was delivered in a timely fashion. This one actually fit the car unlike the one I was sold from Amazon. Fair price, fast delivery, easy install. Thank you.
It’s wonderful to read reviews like yours! Thank you for trusting us with your order
The parts i ordered were not the parts I received. It was the correct part but a brand that was half the price of what I ordered and paid for. Of course they wasn't a price adjustment. I told sorry and given a return number and label. I was told I could reorder and pay for the correct part and that after the parts made it back they would be refunded or I could return them and once there was movement in the package they would send replacements. I didn't reorder and nothing was shipped. It took a week after they received the parts to get a refund.
Our sincere apology for the issues that you experienced with this order. We agree that you should receive exactly the part that was ordered and credits must be issued in a timely manner. We will use your valuable insights to improve our service and hopefully we get another chance to show you that we can provide you with the parts you need at a great price with wonderful service too. Thanks again for your patience and understanding.
I ordered rear shocks for my 2009 VW CC, the process was seamless and I could not believe how fast my order arrived! What a great experience, Thanks eEuroparts!com!
Thanks for your review! We’re so happy you had a great experience!
Ordered some parts and some was shipped After 2 weeks still awaiting shipment for the remaining parts
I apologize my review was ment for fcp euro. Shipping was fast I haven't install part yet due to weather.but the part looks to be the correct part and once again it was my mistake on the rating.
We’re so grateful for your feedback. Thanks for the 5-star rating!
Great quality parts. Fast delivery. Part was easy to install. Recommend. Europarts was a great experience.
Thanks for taking the time to leave a review. It means a lot to us!
On 12/17 Paid for highest shipping to get it by 12/23. It didn't get to me until the 12/29. Tried to call customer service but got no answer. Don't waste your time with this company.
Sent the wrong part. Which obviously means that I won't fit. I have changed this part before. The are similar but are to long.
Customer service rep helped me place my order; as Zerex G48 was listed in e-europart's eBay store, but not on their own website. Rep corrected the problem and gave me a DYNAMITE price for 2 gallons. Great deal!
We love to hear about great experiences like yours. Please feel free to help us with any suggestions as we want every experience to be a 5 star occasion.
I made a couple of orders and for some tune-up stuff also.
Parts arrived much quicker than expected.
And exactly what I needed.
No complaints.
And will use again for another project.
Jeff in Virginia
Thanks for your patronage! We love to see customers ordering OE parts at great prices!
Needed help finding parts for a 1998 Jaguar XJ8. The staff are always helpful and I have never had a problem returning parts. Follow up is outstanding.
Your review means a lot to us. We’re delighted you’re pleased with your experience and the product!
EEuroparts is my go to as their prices are very competitive and shipping is very reasonable and fast even for "economy shipping".
Fantastic! We appreciate your trust and are happy to have helped!
When I cannot find parts I know I can always get them from eEuroparts. Prices are reasonable. I usually use standard delivery and parts arrive on time as expected.
Thank you so much! We're thrilled you had a seamless experience and loved the service
Everything was so easy and clearly presented in a way that you can choose the right parts
I have refered this co to other friends also because the it is the original parts and the price is very good
So glad to hear everything was perfect for you! Thank you for the 5 stars and kind words.
Hubbie found the part, we ordered it on 2-7 and got it on 2-10.3 days...wonderful.
It is now on and running :): ) :)
We appreciate your business and your trust in us. Thank you!
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- Gordonsville, TN, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry that we were not able to credit the return as it the item was not in new condition and didn't have the factory packaging. We did reach out with a very generous resolution but there was no response.