Overview
eDreams has a rating of 4 stars from 11,074 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
It's my first time i use it and i really appreciate how it is 👍👍
It was easy and clear, i use it again i received the information needed quick
Booking was fast and easy. Awesome keep it guys. The whole booking process is easy
Fast response and details for the booking process and easy to know all the choses.
ok.its very good.there is no more words to describe good experience, very good.that is all.
Easy and fast, very good and comfortable to use, I recommend it to my friends
Very good…was easy to follow and got lots of options.
Good prices and choices.
Good customer service, your travelling system is very good and i really like your services
It was perfect and good experience thanks a lot to edreams for a good service
So far so good. It is very simple and easy to use and can recommend to my friends
Good so far so good
Thanks for the service they are okay upto now, we will see in the future
V good and. V elegant. Service. I like it.its a good platform for booking hotel and air travel
Easy to use but to be review on how tp use coupon I had received on my email
I have not yet received the final approval as you wrote that I would receive:
"We'll send your confirmation within 24 hours"
Please send me a final confirmation
It was easy to get a good overview of the various flight options.
What was not so clear was the costs of the flights with Easy Jet. The confirmed a lower price than what I payed and it was not obious out of their confrimation whether or not the additional luggage was booked or not.
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Tamar,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care