Overview
eDreams has a rating of 4 stars from 11,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
Nice one its fast and amazing service I have a wonderful experience
It took 7 attempts as each time "something went wrong" just before the payment - very frustrating
Thank you for your organization really Nice, fast and good follow up
Booking/paying all good. Detailed information on flight times.
Not very clear if we had check in and carry on luggage (believe we only have check in) and weight not specified.
Details on checking in and boarding passes not clear and presume that is due to the long time before we fly. However given that it is a family reunion with family coming from three continents it would have been good to have some reassurances.
Had to pay for seats-on a long haul-really! And could only book one of our six flights.
Not sure if checking in is through eDreams or the airline.
Nothing to say. Nothing to say nothing to say. Nothing to saynothing to say. Nothing to saynothing to say. Nothing to saynothing to say. Nothing to saynothing to say. Nothing to saynothing to say. Nothing to saynothing to say. Nothing to saynothing to say. Nothing to saynothing to say. Nothing to saynothing to say. Nothing to saynothing to say. Nothing to saynothing to say. Nothing to saynothing to say. Nothing to saynothing to say. Nothing to say
Dear Nauman,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
The process was quick and easy. I received my confirmation quickly. The prices were the best online. All my info was sent in a timely manner. I would recommend this site to all.
Booking a flight was like a hurdle race, getting over the items that one didn't need and several times getting a warning about speeding up or the offer would be withdrawn
Dear Nicholas,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
It was easy to do the booking.
And the price was good.
Now we just wait for Invoice.
My overall experience with eDreams has been quite positive. The booking process was straightforward, and I appreciated the wide range of options available for flights and accommodations. The customer service team was responsive and helpful when I had inquiries, ensuring my travel plans went smoothly. I would definitely recommend eDreams to anyone looking for a reliable travel booking platform.
I like using edreams for booking flights and accommodation fory trips. It is all in one page and easy to navigate, providing timely information 👍
It's my 1st time utilizing this E-Dreams for the purchase of my future flight trip. It was so easy, convenient and for joining the EDreams Prime on a trial bases Saved me an extra savings of $120.00 on my flight tickets. The trial is good for a month (which can be canceled with in a few days prior end of the 1st mo.), and my choice to either continue with great benefits for a year for a low Fee of $59.00 ir for $69.00 on the Prime Plus, which is great for those that love to travel frequently on Flights, Hotels, and Car discounts for all your convenience! Everyone should try this great membership. Enjoy all your future necessary bookings! Enjoy your business and/or leasure times with E Dreams.
This is the first time but I am happy for you service and for your assistance.while I made flying book the system is to ease to understand and well adapt to any one
The flights in Edreams are cheap and affordable. I like the method of booking which hardly took 10 min.
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Madrid, Madrid, Spain
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jeremy,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care