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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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They gave me a cheaper price than I expected, which was really helpful. Efficient, good car. Overall car process, shuttle to/from airport etc.
The street signs were also ambiguous. We had to walk into the center and ask how to get to the actual parking lot for return
It was quick and painless. No high pressure sales pitch. We got a brand new Suburban for our rental car.
This was my first time using EconomyBookings and I will use them again. We waited no more than 5 min on Christmas Eve to pick up our car rental.
Fast, simple and competitive pricing. Sales floor was clean and modern. Associate was friendly, easy to understand and got right to the point
Quick, courteous, and knowledgeable staff. They had the category and car I requested. Process was quick and accurate. Will use again next month!
We had such a great experience renting the car with you. Alphonso W was very friendly and help us get an amazing car. Everything was provided well, from instructions to locations
The young lady who has helped me a number of times is always so gracious and helpful. She knows the only reason I do business with EconomyBookings is because of the great feeling it is to drive a great looking cool car.
I have had a rental with them for a while and I must say Lukas is the most professional, and courteous person I have ever dealt with.
Mike and his crew help set up a car for my wife's trip to Ohio so she had no worries, and the trip went off great. These guys are also very great, very helpful and super nice.
Had to rent a car several times due to my car being totaled by someone. The staff was always very friendly each time (I think I dealt with at least 5 different people over my different rentals), accommodating and always making sure everything about my entire experience was top notch. It was a nice change, considering the stress one deals with during auto claims. Thanks EconomyBookings!
They picked me up from the dealership and treated me with nothing but respect. These guys saved the day and my week. If you like outstanding customer service when renting a car, visit them
During the busiest time of year for car rentals my car broke down in the area and I needed something last minute. Don at Emich Chevrolet contracted Mike at EconomyBookings and in a short amount of time had me in a jeep at a discounted rate.
Coming from Georgia needing a ride, this is the best location to come to. Better experience than Atlanta! All of the staff here is awesome, and shout out to Mike especially. I'll definitely keep this place on our list for our next visit to Colorado.
Joe Nasharr is so awesome, at this location! He was super professional and gave me a free upgrade to a truck (which ended up being a life saver cause I was driving alone over wolf creek pass in a storm) the ram was super clean and extremely nice for my long road trip!
Kristin and Brandon were fabulous when I picked up my Manager's Special car. I am heading on a holiday road trip and wanted a car with AWD, kept in touch with the agency, and was awarded for my persistence.
The service was excellent. Good people. I was lucky to get a deal and rented a Honda A. For almost a month very inexpensively. Fun.
Very kind considerate a service get you into car quick. Manager personally introduced herself and Jason was helpful. Gave me a free upgrade.
The Car was ready and all of the charges were explained up front. I would suggest better signs on where to return the rental car off in the parking lot
Great service, great attitudes. Love this place. Highly recommend if you are needing a rental vehicle in the Berlin metropolitan area. Wide variety and inexpensive pay ahead prices
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.