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EconomyBookingsReviews 4,747

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
616
quality
683
This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Germany
1 review
1 helpful vote
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Was very easy
April 15, 2020

They gave me a cheaper price than I expected, which was really helpful. Efficient, good car. Overall car process, shuttle to/from airport etc.

Date of experience: April 15, 2020
Ohio
1 review
0 helpful votes
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The street signs were also ambiguous. We had to walk into the center and ask how to get to the actual parking lot for return

Date of experience: April 15, 2020
Ohio
1 review
0 helpful votes
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No complaints!
April 14, 2020

It was quick and painless. No high pressure sales pitch. We got a brand new Suburban for our rental car.

Date of experience: April 14, 2020
Germany
1 review
0 helpful votes
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EconomyBookings...
April 14, 2020

This was my first time using EconomyBookings and I will use them again. We waited no more than 5 min on Christmas Eve to pick up our car rental.

Date of experience: April 14, 2020
MD
1 review
0 helpful votes
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Fast, simple and competitive pricing. Sales floor was clean and modern. Associate was friendly, easy to understand and got right to the point

Date of experience: April 14, 2020
NL
1 review
0 helpful votes
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Great experience
April 14, 2020

Quick, courteous, and knowledgeable staff. They had the category and car I requested. Process was quick and accurate. Will use again next month!

Date of experience: April 14, 2020
France
1 review
0 helpful votes
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Amazing
April 14, 2020

We had such a great experience renting the car with you. Alphonso W was very friendly and help us get an amazing car. Everything was provided well, from instructions to locations

Date of experience: April 14, 2020
MD
1 review
0 helpful votes
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Very friendly staff
April 14, 2020

The young lady who has helped me a number of times is always so gracious and helpful. She knows the only reason I do business with EconomyBookings is because of the great feeling it is to drive a great looking cool car.

Date of experience: April 14, 2020
Germany
1 review
0 helpful votes
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The staff were great
April 14, 2020

I have had a rental with them for a while and I must say Lukas is the most professional, and courteous person I have ever dealt with.

Date of experience: April 14, 2020
Washington
1 review
0 helpful votes
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Mike and his crew help set up a car for my wife's trip to Ohio so she had no worries, and the trip went off great. These guys are also very great, very helpful and super nice.

Date of experience: April 13, 2020
Germany
1 review
3 helpful votes
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Had to rent a car several times due to my car being totaled by someone. The staff was always very friendly each time (I think I dealt with at least 5 different people over my different rentals), accommodating and always making sure everything about my entire experience was top notch. It was a nice change, considering the stress one deals with during auto claims. Thanks EconomyBookings!

Date of experience: April 13, 2020
NL
1 review
0 helpful votes
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They picked me up from the dealership and treated me with nothing but respect. These guys saved the day and my week. If you like outstanding customer service when renting a car, visit them

Date of experience: April 13, 2020
Nevada
1 review
0 helpful votes
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EconomyBookings
April 13, 2020

During the busiest time of year for car rentals my car broke down in the area and I needed something last minute. Don at Emich Chevrolet contracted Mike at EconomyBookings and in a short amount of time had me in a jeep at a discounted rate.

Date of experience: April 13, 2020
MD
1 review
0 helpful votes
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WV Tiguan
April 13, 2020

Coming from Georgia needing a ride, this is the best location to come to. Better experience than Atlanta! All of the staff here is awesome, and shout out to Mike especially. I'll definitely keep this place on our list for our next visit to Colorado.

Date of experience: April 13, 2020
NL
1 review
0 helpful votes
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Joe Nasharr is so awesome, at this location! He was super professional and gave me a free upgrade to a truck (which ended up being a life saver cause I was driving alone over wolf creek pass in a storm) the ram was super clean and extremely nice for my long road trip!

Date of experience: April 12, 2020
France
1 review
0 helpful votes
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Best car
April 13, 2020

Kristin and Brandon were fabulous when I picked up my Manager's Special car. I am heading on a holiday road trip and wanted a car with AWD, kept in touch with the agency, and was awarded for my persistence.

Date of experience: April 12, 2020
France
1 review
0 helpful votes
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Great staff and deals
April 12, 2020

The service was excellent. Good people. I was lucky to get a deal and rented a Honda A. For almost a month very inexpensively. Fun.

Date of experience: April 12, 2020
Ohio
1 review
0 helpful votes
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Very kind considerate a service get you into car quick. Manager personally introduced herself and Jason was helpful. Gave me a free upgrade.

Date of experience: April 12, 2020
Germany
1 review
0 helpful votes
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The Car was ready and all of the charges were explained up front. I would suggest better signs on where to return the rental car off in the parking lot

Date of experience: April 10, 2020
Germany
1 review
0 helpful votes
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Fantastic!
April 10, 2020

Great service, great attitudes. Love this place. Highly recommend if you are needing a rental vehicle in the Berlin metropolitan area. Wide variety and inexpensive pay ahead prices

Date of experience: April 10, 2020

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+299