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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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I Love Fox Renter Car. The Customer Service is awesome. Renting and Return. I will always rent from Fox now. I always have used Budget. I'm a Fox Girl now.
Was booking last minute for my birthday trip and all other rental companies all were way more money for some reason
I was picked up and returned to Auto Body repair shop in timely manner. The employees were professional and courteous. Car worked fine --was spotless when I picked up.
I reserved ahead thru EconomyBookings and got fast, friendly service on both ends of the rental. I will use this outlet again
The customer service is great, very accommodating, when they are busy, they acknowledge you and get to you asap
I made a booking for a car rental with Cancellation that I paid to avoid any penalty of cancellation and I had to cancel that and now they're playing games that they will return the money only in September
And then they're completely disappear and nobody answered the phone nobody answered back for emails probably bankruptcy so you lost your money so my advice to you guys don't make any orders because you're going to lose your money
The cancellation was two months before the date of pick up.
Before all dead coronavirus madness start.
Simply the best service around! Cory is the manager and and all around nice guy. He always goes out of his way to make sure that I am happy.
Great location, great cars and very nice people. I happen to have been there right when a blizzard hit but it was quick and easy
Nice staff. Very professional and kind. Car rims had tons of brake dust that I ended up cleaning just so the rims look nice
Only this EconomyBookings location but wanted to give this location an excellent review and highly recommend them. If you call and can't get through leave a message. They do get back to you. Remember with the greatness of customer service they due tend to get busy.
I have had multiple car bookings from this branch of EconomyBookings and have had exemplary experience and seen excpetional customer satisfaction every time I visit them.
From start to finish easy and smooth process, really nice friendly helpful staff. Will always use them.
Always surprised by the greeting and everyone going above and beyond for me. The branch manager Alex and the assistant manager Ikram both are a credit to their company.
So easy to hire a car of your choice at a reasonable price. Helpful staff. Brilliant staff. Have rented multiple van's from them
I left my house keys attached to the car keys and the guy had already tagged them and put them in the office by the time I went back to collect them 30 mins later.
Excellent service, friendly and helpful staff. I have a disability and they took me to the hotel near the airport on return of car - definitely not an anticipated service - saved two bus trips!
As an employee for EconomyBookings, I would only have positive feedback, but I can say this we do have some top level cars for hire at This Heathrow site
Superb service, great car, and very friendly staff. The best car rental place by far. Big location with impressive cars..
Nice staff, and the centre is 24h and well resourced with shuttle bus facilities, phone charging, etc
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.