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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Fast And Friendly! EconomyBookings is inside Airport property using a quick shuttle service to and from terminal. I've used this location several times...
My most recent experience with EconomyBookings was a great one. When they did not have the mini van we had reserved available, they quickly upgraded us (at no additional charge) to a full size SUV that accommodated our group of 7 ladies very comfortably
Fast service, did not try to upsell me, fave me what I reserved, and quick check in and quick check out.
Excellent system for check-in and check-out. Excellent customer services. Will do business with them
Hispanic lady behind the desk was 100% helpfull. Made the rental suoer easy. EconomyBookings SO FAR IS THE BEST AND ONLY OPTION FOR RENTALS ANYWHERE IN THE US.
Drop off was just as easy and the shuttle bus was available right away. From car to terminal took under 5 mins.
Your associates are very hospitable. Especially the guys that greeted me when I returned your car that day.
Both drivers were very entertaining and friendly, also gave great information and direction on were to proceed after exiting the shuttle.
Skip the counter is the only way to go, when booking selected "Standard SUV" which later showed up as "Ford Edge or Similar" wasn't super excited about and edge being considered a SUV but when we arrive we had a Highlander available..
Worst possible refund policy. Made my request back in mid Feb, way before the this COVID-19 issue, still waiting for my refund to be made to my CC. May take another 30-60days! Unacceptable to say the least!
Was very surprised in how much better the rental process was from other companies. This was my first rental and I plan on using EconomyBookings from here on out.
Easiest rental experience ever. Jason at the EconomyBookings counter was very nice and gave me a choice of three vehicles
Great prices, great staff, easy check in and return, clean, new vehicles... overall fantastic experience!
Good price, no pile of paper contracts to haul around, good car choices, this is now my car rental agency of choice.
Always friendly staff get you moving quickly in great cars at a great price! Antonio's provided great service!
Alphonso at the Dallas airport was an amazing individual... Treated me with the utmost respect and care. Helped me get in my car so fast and on my way.
Great rental experience! Clean car with low miles and very friendly & helpful staff. The price was excellent as well!
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.