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EconomyBookings Reviews Summary
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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I informed them of the type of vehicle that I would need. When I arrived to pick up my car, it was a perfect fit
Wonderful and appreciated. I had important family medical matters to take care of with my mother. I was accommodated with the most care
Great experience! I come here often for personal and business reasons and the staff always treats me very well. They are very efficient and will get you in and out soon
Wonderful service. Was grateful they didn't charge me despite being late returning the vehicle. Thank
Nikki at the front desk is everything! Accommodated me instantly with a reasonable rate and was so friendly!
Benvenuti! Ho ricevuto un buono di compensazione presso questa azienda. Non sono riuscito ad arrivare ad un certo orario, tutti i voli aerei sono stati cancellati.
Great Service. Customer Service was great... Joe was excellent... Thank you EconomyBookings=)))))))))
It was a very positive experience. Great service and the gentleman at the counter is an asset to your company.
Fast and easy check-in. Even faster checkout when we had a plane to catch. I made a reservation for a Dodge Challenger..
I was very satisfied with my rental. Tyler here extremely professional, helpful and friendly. I will definitely use them again.
I said I wanted a compact car but they didn't have any upgraded me to an intermediate. Very good customer service!
Anthony was very helpful with my rental. He was friendly, polite, professional, and considerate of my time
Steven and Mickey were awesome and ao easy to work with they worked fast and professionally. Very friendly and great customer services.
Same day rentals can be a hassle. But Julia and the staff were amazing with our last minute requests
Needed a pickup and got a brand new dodge ram. Was awesome. Service always the best. Have been renting here for years and dont even consider anywhere else
I have always gotten great customer service from EconomyBookings. They pick me up and offer to drive me home when I drop off my rental. Doesn't get any better than that.
Took care of a minor issue and addressed making the customer happy and feel comfortable with renting for distance travel. I will DEFINITELY be renting any future cars or SUV from them
I get to bypass the front desk and go directly to the checkout desk. Thank you taking care of me on my trips
From the business
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members