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EconomyBookings Reviews Summary
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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They picked me up 15 minutes after i called and offered me a ride back home, after i returned the car. I've rented a car from this location five times in the last four month's.
Just left EconomyBookings Car Rental a few minutes ago. I can't say enough about this location. The staff was very helpful.
I've never been treated so wonderfully in ANY EconomyBookings like this one. They try to accommodate all your needs and concerns.
This location is always great Robbie, always takes care of me! Im also a the Service Manager and he takes care of all my guys when we need a car! I recommend him HIGHLY!
They went as far as to find a bouncy ball my son lost in the car, and was upset over, and get it back to me!
The staff is friendly, helpful and they always go above and beyond to make the experience a positive one.
The Staff in Tallahassee was great in helping me get my online reservation updated. I was able to drop off my rental (which was awesome) in a different city with no problems
I booked a van rental through them on March 6,2020 to visit my grandmother. Due to COVID-19 nursing homes were quarantined. I cancelled my reservation on 3/13/20 and was told I would receive a full refund with 45 days. It's been 59 days and still no refund. Now when you call either of the numbers the phone just hangs up on you. These are the two numbers listed: *******795 *******384 When you email the customer service queries email and explain details you get no response. It says you will get a response of acknowledgement within a few days and that doesn't happen either. I'll have to refute the charge now. Awful, such a shaddy company!
I'm always in and out in less than 5 minutes. Everything is done on a tablet so there's no need to carry a 5 page contract
They treat me very well and their prices are fair. Even if something goes wrong, they fix it. Good good good
Booked reservation through EconomyBookings app with no issues. Staff was nice and car ran great for a week.
When it comes to needing to get picked up to get a rental car. This has always been a valuable option to our family.
As usual EconomyBookings has always given me top notch service. Friendly people at the counter and clean vehicles. I'm a returning customer because of this service and more. Your used vehicle sales are also great my son bought his first car from you and it's been a great car.
Thank you EconomyBookings and thank you man for waiting so patiently for me. A raise should be in the picture
Had a car accident December first 6 am. My insurance set up the rental. When I arrived, nothing but professionalism and well above average customer satisfaction
Kyle was a great help. Explained everything and answered all of my questions. Thanks again Kyle :). ..
I rent almost weekly from EconomyBookings and this is by far the best location I work with. They are always professional have vehicles ready to go!
One of the best service experiences renting a car. The staff was super friendly and helped make sure I was all set for my trip.
I received a free upgrade and i was called the day before my reservation and was informed that i could pick up the car, the day before my reservation at no extra cost.
The guys Steve, John and the gentleman that takes me home and their friendly service is why I continue to choose
From the business
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members