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EconomyBookingsReviews 4,747

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
616
quality
683
This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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EconomyBookings
May 25, 2020

The Rental Car return process was very easy and I was on my way to the gate within 5 minutes. I was very pleased with my experience with EconomyBookings and recommend them to those needing a Rental Car.

Date of experience: May 24, 2020
Germany
1 review
0 helpful votes
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My experience with EconomyBookings, at the Indianapolis airport was excellent. I arrived from my flight, got my bag, and went directly to the EconomyBookings pick-up location. I was greeted by the attendant with a Good Morning, a Smile, and How can I help you? My reservation was ready so, I signed the paperwork and was taken the available Rental Cars where I chose the one I wanted

Date of experience: May 24, 2020
Minnesota
1 review
0 helpful votes
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SCAM BEWARE
May 24, 2020

Once you get to the rental company they add on insurance and fees that are not mentioned. When you try to call and cancel, it automatically hangs up. Refunds are pointless and this business steals your money!

Date of experience: May 24, 2020
Germany
1 review
0 helpful votes
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Excellent experience. They even took time to explain all the features of the car. Very easy to work with.

Date of experience: May 22, 2020
Ohio
1 review
0 helpful votes
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Good car, good price, great service and wonderful staff. I love using EconomyBookings for all my rental car needs.

Date of experience: May 22, 2020
Germany
1 review
0 helpful votes
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The nice...
May 23, 2020

Have used them 3 times now and I've gotten great service every time. Have not had any problems with service, cars or returning.

Date of experience: May 22, 2020
Denmark
1 review
0 helpful votes
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No issues with the car. The whole process was smooth as silk. I wish all car rental experiences were like this.

Date of experience: May 22, 2020
Germany
1 review
0 helpful votes
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Yesterday was no different. Even the manager made sure we were satisfied before we left. It was very kind of him to check on us. This location is about 25 minutes south of where I live

Date of experience: May 22, 2020
Ohio
1 review
0 helpful votes
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Thank you
May 22, 2020

This is the 'go-to' car rental company. We ALWAYS get 'red carpet' treatment. Rates are the best...

Date of experience: May 21, 2020
NL
1 review
0 helpful votes
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Open 24/7.
May 22, 2020

I called around everywhere trying to book a car for not quite being 25 years old yet. I got as far as an extra fee per day with other car rental places but they all required a major credit card which I cannot get yet

Date of experience: May 21, 2020
New York
1 review
0 helpful votes
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Was a great experience! Easily reserved online and when I picked up the rental it was an upgraded automobile and there was no additional charge! Wow! Courteous and helpful staff

Date of experience: May 21, 2020
Switzerland
1 review
0 helpful votes
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Thank you, Darius!
May 21, 2020

Darius was very helpful! The location was difficult to find, as it's in the airport and not labeled. However, once I arrived, Darius helped set me up and explained rental policy for state employees.

Date of experience: May 21, 2020
Latvia
1 review
1 helpful vote
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Car was ready & in good condition. A small issue with billing, but, Whitney demonstrated what excellent customer service should be like and quickly remedied. Would definitely rent here again.

Date of experience: May 21, 2020
Nevada
1 review
0 helpful votes
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Best service
May 21, 2020

This is the best dealership and service center ever. They always have got fresh coffee. Sometimes you get lucky and they have danishes cupcakes cookies with juice to drink offer free

Date of experience: May 20, 2020
France
1 review
0 helpful votes
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EconomyBookings
May 21, 2020

They were polite, funny, courteous to what me and my family needs. I will definitely be coming back here for when my kids need vehicles. Thank you so much again for getting us in that jeep wrangler

Date of experience: May 20, 2020
France
1 review
0 helpful votes
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Fast service
May 20, 2020

The service professionals at this location are excellent. That is why I always use them for my vehicle rental needs

Date of experience: May 20, 2020
Ohio
1 review
0 helpful votes
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Thank you my dear friends! I thought I could manage to fly in time to rent a car, but it didn't work out. I have now taken a compensation voucher

Date of experience: May 20, 2020
Ohio
1 review
0 helpful votes
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Very accommodating
May 20, 2020

The staff was courteous and even informed me of ways I can save money on a rental at the last minute

Date of experience: May 20, 2020
Germany
1 review
0 helpful votes
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Was very pleasant
May 20, 2020

Employees were curtious and got the process done quickly. I was also checked out quickly. Easy check in and check out

Date of experience: May 20, 2020
Ohio
1 review
0 helpful votes
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They even make sure I always have a ride home when I rent from them, you can't go wrong with this location and they work hard to make sure you are happy!

Date of experience: May 20, 2020

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+299