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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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The Rental Car return process was very easy and I was on my way to the gate within 5 minutes. I was very pleased with my experience with EconomyBookings and recommend them to those needing a Rental Car.
My experience with EconomyBookings, at the Indianapolis airport was excellent. I arrived from my flight, got my bag, and went directly to the EconomyBookings pick-up location. I was greeted by the attendant with a Good Morning, a Smile, and How can I help you? My reservation was ready so, I signed the paperwork and was taken the available Rental Cars where I chose the one I wanted
Once you get to the rental company they add on insurance and fees that are not mentioned. When you try to call and cancel, it automatically hangs up. Refunds are pointless and this business steals your money!
Excellent experience. They even took time to explain all the features of the car. Very easy to work with.
Good car, good price, great service and wonderful staff. I love using EconomyBookings for all my rental car needs.
Have used them 3 times now and I've gotten great service every time. Have not had any problems with service, cars or returning.
Yesterday was no different. Even the manager made sure we were satisfied before we left. It was very kind of him to check on us. This location is about 25 minutes south of where I live
This is the 'go-to' car rental company. We ALWAYS get 'red carpet' treatment. Rates are the best...
I called around everywhere trying to book a car for not quite being 25 years old yet. I got as far as an extra fee per day with other car rental places but they all required a major credit card which I cannot get yet
Was a great experience! Easily reserved online and when I picked up the rental it was an upgraded automobile and there was no additional charge! Wow! Courteous and helpful staff
Darius was very helpful! The location was difficult to find, as it's in the airport and not labeled. However, once I arrived, Darius helped set me up and explained rental policy for state employees.
Car was ready & in good condition. A small issue with billing, but, Whitney demonstrated what excellent customer service should be like and quickly remedied. Would definitely rent here again.
This is the best dealership and service center ever. They always have got fresh coffee. Sometimes you get lucky and they have danishes cupcakes cookies with juice to drink offer free
They were polite, funny, courteous to what me and my family needs. I will definitely be coming back here for when my kids need vehicles. Thank you so much again for getting us in that jeep wrangler
The service professionals at this location are excellent. That is why I always use them for my vehicle rental needs
Thank you my dear friends! I thought I could manage to fly in time to rent a car, but it didn't work out. I have now taken a compensation voucher
The staff was courteous and even informed me of ways I can save money on a rental at the last minute
Employees were curtious and got the process done quickly. I was also checked out quickly. Easy check in and check out
They even make sure I always have a ride home when I rent from them, you can't go wrong with this location and they work hard to make sure you are happy!
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.