EconomyBookings

Booked a car in Barcelona at 10pm. The listing made no mention of the after-hours 60 EUR charge from 10 pm onward and provided the wrong telephone contact info.
I Immediately used their site to search if there was any difference in price between opening hours and after-hours for another day, and found none at ALL!

They refused to apologise, acknowledge or compensate for the surprise charge. This is unacceptable anywhere and certainly illegal.

I have been scammed by www.economybookings.com as well, charged double the quoted price, unable after 3 months and counting to get my deposit back, a complete con, and my one regret is that I didn't read all the legitimate reviews on here first (i. E. every single one of you poor individuals like me that gave the one star). My one crumb of comfort is that the 5 star ratings on here are so obviously fraudulent it's actually quite amusing. Posts from standard English names within the UK but they write in broken English?!? www.economybookings.com can't even get a fake review right!

We rented a car through economybooking and the rental car company booked through this site was unable to find our booking. I reported this to economy booking through email and have yet to hear back from them. My booking was done two days in advanced, I could not risk not having a car. I cancelled my booking and was refunded nothing. Awful.

The car I rented from East Coast was practically brand new and incredibly fuel-efficient. The rental process itself was a breeze, and the best part? They even provided a shuttle to get us back to the airport afterwards. Top-notch service all around!

Nerve wrecking experience trying to hire a car for Norway. NEVER AGAIN
Ordered class of cars not available - price increase.
Questions per mail not answered, just unfriendly, unqualified reply, no further feedback.
Callcenter personnel friendly, but party limited competence.
Took 10+ calls with booking group and local car rental to get confirmed that the booking that was confirmed was not possible (due to questions/concerns asked per mail 4 weeks ahead but never got feedback).
At least refund of deposit went without problems in the end.

One star is already one too many! I booked a car on 1 March and cancelled the same day. I immediately received a confirmation email promising a full refund within 5-21 days. It is now 125 days and more than 12 emails later. Economy are now claiming no-repayment due to Covid-19. My claim and their agreement was before the WHO declared a pandemic on 11 March and unrelated. Shameful. I shall not give up however. I am instigating legal proceedings and intend to publish concerns on as many sites as possible. Intend to pursue them by all means possible... I suggest all the hundreds of others who have had similar bad treatment do the same.

I took out full coverage insurance with Economy bookings. The windshield of the hire car cracked during the hire period. After discussion with Economy bookings I paid for the repair at $434 directly and after returning the hire car I submitted the claim on line around 21st October 22. Now,it is 27th November and I have received no response or acknowledgement to my claim. It is impossible to speak / receive e-mail responses from anyone who deals with claims. Use this company at your peril!

Cancelled my car reservation in less than 24h. And get charged for 60$ Euro for credit card refund. There's not where that mentioned clearly that there's a 60$ when I process the booking. And it's shameful to use fine print tactics to fool customers! Avoid this company at all costs!

Booked a prepaid car from this company right before Christmas through Priceline. When I got to the Thrifty car rental counter I find that my card company flagged the charge as fraud and the cost is showing as "pending." I notify my card company and they remove the flag. I then call Economy Bookings and find their business closed with no one to help resolve the situation from their end (the "pending" and not processed charge for the prepaid rental). I then contact Priceline. Priceline tries to contact them as well but is also unsuccessful. Priceline then cancels the reservation so that I can rent from another company. Despite the cancelation and valid dispute, Economy Bookings charged my card for the week long rental and has refused to refund my money. Do not be a victim of paying for a good or service you did not receive as I have been. I am still fighting to have this charge removed from my account! They do not deserve your business!

They did not inform me about the type of cards that are accepted when booking a car; I have only discovered this after I received the rental voucher.
I called and had to cancel the rental since I did not have the type of card accepted (which the clerk omitted to inform me about when I booked the car); since the cancellation occurred because they misinformed me, I was supposed to be refunded full amount, but Economy Bookings not only did not, but every phone call i made in this respect was never answered.
Horrible service! Do not use!

I rented a car in Martinique. Car was fantastic. Airport pickup was very disorganized, not well communicated, and took a long time. Criticism is that, on return, I was informed there was a 60 Euro cleaning charge because there was some sand in the footwells. I accept this for excessive cleaning but it was not in this case. This had the effect of increasing the rental cost by 50%.

I made a reservation for a car rental in another country in 35 days, I chose to do my rental with Economy Bookings because they allowed full refund if cancellation is over 48 hours in advance. Unfortunately due to travel restrictions set forth by the military due to the COVID-19 virus we have to cancel our travel plans. The website has blocked all cancellations and the phone number hangs up when I try to call. Economy Bookings has effectively made cancellation impossible with no one we can contact. You can get a voucher for future travel, but I don't want to ever use this company again. Refusal to honor their cancellation policy is very dishonest.

Scam! Dont book with EconomyBookings,3.5months later they still owe me 1500€ from the full car insurance.I sent all the documents for the claim 3.5 months ago, they said in the receipt it would take 10 business days and after emailing them 20times with no reply, calling them 4 times they cant give me any information or phone number of the insurance department.