EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
This summary is generated by AI, based on text from customer reviews
I allways book with economybookings because when I collect I get no hassel because of the easy to use booking procedure I have everything that I want and need.
Also the price I pay cannot be beaten
****BE VERY VERY CAREFUL*** This company offered a very good and attractive rate, once I made the reservation they change the car model and size which I booked, because the vahicle was too small for my family group, they offered the original size of vehicle for a double of price, then I decided to cancel the booking and they charged me $34 as "cancellation fee". In no where they mentioned any cancellation fee, unless we read "terms" in the small letter contract. I rented many times vehicles whiout this kind of tricky ways.
***THEY ARE SCAMER***
Brilliant site for car hire. Been using it for many years and always gets me the best value for money hire cars around the World!
Highly recommended :)
Réservation facile... J'étais inquiet de la réservation en ligne, mais il était si facile que je chercherais à utiliser cette société la prochaine fois que nous voulons une voiture de location.
A good service was offered which was speedy and efficient whilst friendly & professional, No complaints, everything was dealt with appropriately and the staff remained friendly and professional.
Trouble free car hire, Straightforward booking and good prices. All the main car hire desks at Heathrow together and good links to car hire depot. Everything entirely simple!
Easy, well priced car hire.
I have used economybookings several times over the years, for car rental all over UK. I always get a great rate, having compared with the various companies and other car rental price comparison sites. I have never had any problems with car rental using economybookings and highly recommend them.
I was a little skeptical the first time I booked via economybookings.com, but soon all my misgivings were cleared away with awesome service. My e-mails were replied with near "chat-like" speed, and received my reservation vouchers within 2 days of online booking. Simply an awesome service... they more than exceeded my expectations!
Number one in current all over the world.
Nice site. Everything is very clear, good overview and Always assistance when you need some.
Very cheap pricing all over the globe.
If i ever need another car, this will be the first website to look for one.
Easy, reliable and cost effective service.
Have used economy bookings on many previous trips. I have never found anywhere cheaper and the customer service is excellent. The website is well informed choices to ensure that you get exactly what you need.
Awesome experience!
Economybookings.com has not yet let us down and we use them every time we travel. Great Value and no false promises! Definitely highly recommended.
Easy and stress free - from start to finish
This is the second vehicle I've had on lease from this company. They are superb, very professional.
I told them my requirements and they sourced the best deal for me.
Highly recommended to anyone.
You always answer direct on e-mail.
The cars are always perfect.
There is only one word for your service EXCELLENT.
Great help
Thanks for all the help along the way. Very informative and clear. Highly recommend this company to anyone who is interested in leasing a vehicle.
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.