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EconomyBookingsReviews 4,743

2.7
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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
825
value
789
shipping
473
returns
611
quality
677
This company responds to reviews on average within 42 days
Michigan
1 review
1 helpful vote
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Made a reservation, they listed several car companies and when they confirmed I had a reservation they did not even list the name of a car company to pick up the car at... that made me suspicious. Tried to call... the phone number they list is unreachable. Tried to click on the cancel. They say you can cancel but upon clicking on cancel nothing happened. This company is a big fraud. The company listed the price in Dollars but charged rate in Euros...

Date of experience: June 12, 2014
New York
1 review
1 helpful vote
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Thieves
June 4, 2014

Thieves. Not only do they not respond but they are liars, luckily my credit card took big steps and blocked the FIVE payments they were trying to withdraw. They ARE BASED IN LATVIA, The credit card company said they are suspicious and trying to build up and small reputation so as to trick others, but the main thing is they have YOUR credit card details in LATVIA. DO NOT USE. They quoted me $523 then tried to take another $2455 in "extras". Srptick to the main companies in safe countries.

Date of experience: June 4, 2014
India
1 review
0 helpful votes
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Great service, pick up car return car with same fuel no surcharges. Excellent...

Date of experience: May 30, 2014
Germany
1 review
0 helpful votes
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Uitstekende service. Hebben gevonden de dienst gebruiksvriendelijk, en toen was er een fout van mijn kant ze aan mijn e-mail antwoordde telefonisch geruststellend me dat alles ok was en ze beantwoordde alle vragen die ik had in een zeer vriendelijke en satisfactoy manier. Gebruik gemaakt van deze dienst in het verleden en zal ze zeker gebruiken in de toekomst.

Date of experience: May 29, 2014
France
1 review
0 helpful votes
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J'étais un peu nerveux, parce que j'avais toujours traité seulement avec les marques nationales bien connues. Toutefois, l'écart de prix était telle que nous avons décidé de prendre le risque et faire un essai. Il s'est avéré être l'une des meilleures expériences de location que j'ai eu.

Date of experience: May 28, 2014
France
1 review
1 helpful vote
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Très bon service, réservé pour les trois dernières années et sans faille
Je recommande vivement Economybookings pour ceux qui réservent une location de voiture

Date of experience: May 28, 2014
South Africa
1 review
2 helpful votes
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BIGGEST FRAUDSTERS!. My car had gone in for repairs and I could not get a courtesy car from my insurance so I decided to rent a car for the 6 days that my car would be in for repairs. Literally minutes after transacting with economybookings.com, I got a call from my insurance to say they would offer me a rental for the time in which I did not have a car. I tried to cancel the transaction and to my horror I was being charged a ridiculous cancellation fee. Should there not be some rule that cancellations made on the same day as the reservation or within 48hrs should not be charged? I do wish I would have read the reviews before giving my credit card details away. My wish is to save someone else, DO NOT USE ECONOMYBOOKINGS.COM. There is nothing economical about them

Date of experience: May 27, 2014
GB
1 review
0 helpful votes
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Reasonable service, No problems. Service decent and easy pick up and drop back.

Date of experience: May 27, 2014
GB
1 review
0 helpful votes
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Perfect, Very good service, very good cars and very good prices. To recommend.

Date of experience: May 27, 2014
Arizona
1 review
0 helpful votes
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Very impressed!
May 27, 2014

Very impressed! I'm a regular customer and have rented cars from various locations in Europe. I'm always happy with the service so always come back.

Date of experience: May 27, 2014
Ireland
1 review
0 helpful votes
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Very professional and easy to talk to, Give this company a try they are really quick and helpful...

Date of experience: May 26, 2014
Arizona
1 review
0 helpful votes
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Excellent service, Excelent service from all members of staff, and website easy to use. Vehicles are very clean and tidy.

Date of experience: May 26, 2014
NL
1 review
2 helpful votes
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Very disappointing...
When I picked up the car at Seville Airport, I was confronted with another €40 for out of office hours payment and another €40 for return location (Malaga) being different then pick up.
Both these details (pickup time and return location) had been filled in at their site to get a qoute, but only after having made the payment in the confirmation details, somewhere between the lines they start to speak about these extra cost.

Date of experience: May 26, 2014
California
1 review
0 helpful votes
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Quick, easy and always a good car. It is easy to rent a car. You can book online, you know immediately if the car of your choice is available. The price is right, no surprises, no extra's if you don't want or need them. No fuss at delivery nor at the returning of the car. Just good.

Date of experience: May 26, 2014
Portugal
1 review
1 helpful vote
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Bom serviço e conselhos para não hesitou em voltar! Recebi bons conselhos e dicas no momento da reserva, que eu não tinha tido no momento da reserva de aluguer de automóveis, no passado, de outras empresas. A pessoa com quem falei foi muito bom e eu não hesite em contactar novamente quando houver a necessidade de um carro de aluguer. Muito feliz com o serviço até agora - espero que tudo vai correr bem, no outro extremo, quando eu pegar o carro.

Date of experience: May 26, 2014
India
1 review
0 helpful votes
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Book Online for Fast Reliable car hire
Setup an online account to enable a quick and hassle free car pickup at your arrival airport or destination.

Date of experience: May 25, 2014
Arizona
1 review
0 helpful votes
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Reliable and Good Communicators

Have been using them for years, good reliable service and excellent for calling back, also competitive

Date of experience: May 23, 2014
Arizona
1 review
0 helpful votes
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First Class service and very easy to book

This was the easiest car hire company that we have booked a car through the service first class 10 out of 10

Date of experience: May 23, 2014
Arizona
1 review
1 helpful vote
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Great company, great car, great holiday!

Great experience, lovely car. Will definitely use this company again for future visits!

Date of experience: May 22, 2014
India
1 review
0 helpful votes
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Back again for another car...

I've used this service before to hire a car, some of the best rates and very clear about what is included and what's not, which is not always the case on some sites. Very easy, quick and trouble free booking.

Date of experience: May 22, 2014

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+300