On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very often I use car rental services. I like this service the most, very reliable and convenient. The car is good, the cabin clean. Conveniently, you can leave the car anywhere, and the staff will remove it. I recommend everyone to take the car here.
Very often I am in Riga, I visit relatives. And I constantly use car rental services. I like this service the most, very reliable and convenient. Car good, in the cabin cleanliness. Conveniently, the car can be left anywhere and the staff will take it away.
Great, convenient site for booking a car from anywhere in the world! There are good rates, cars in excellent condition. You saved our time and money. Rented a car, with the design did not have any problems. Thank you!
Excellent service, I was recommended some friendships and I thought it was great in addition to getting very good prices, I highly recommend them
I recently took a car for hire on the site, which I want to say I liked the service and oyaen pleasant employees of this service, and most importantly, I liked the car that I liked and was very comfortable. I rented a car is not expensive, and in this the orom plus of this service, as well as really cheaper and of higher quality than what I have not seen, just made everything very well.
I ordered a car on the site for hire, I liked the service and prices for rental in comparison with other services. The main thing that the car was in good condition and probably the most important thing for me was that I enjoyed driving in this car. Best service !!
We had not previously used EconomyBookings.com but we were impressed with the vehicles they offered and the prices. It was arranged that we would be calling an off-site number from the Lisbon airport and they would greet us with the car. When we called we got a recording (in Portuguese). After asking someone to translate we found they were no longer in business. We had not been notified by EconomyBookings nor did we have a way of getting hold of them. It took over an hour to find someone, anyone to help us track this down since they didn't have an airport on-site presence. Bless the kind soul that took her time to call people that in turn called others and were able to provide the name of the company that would provide the service. Once we were picked up and arrived at their site we found that we had to pay for A LOT of extras which seemed contradictory to the contract such as we had paid for an additional driver but were going to be charged again by the rental company. We took full insurance coverage and yet we were going to have to put down a!, 000 Euro deposit for any damages. This was supposedly refundable but after our experience we were leery. Upon our return I contacted Economy with no response. I emailed yet again and told them that I felt that the additional driver fee should be refunded BUT MOST IMPORTANTLY AT THE VERY LEAST I WANTED AN APOLOGY. Never heard a peep from them and will NEVER again book through them. In a foreign country and basically stranded because of their failure to notify us that the rental car agency they booked us with was no longer in business. Of course all of this was prepaid so why should they respond.
I recommend this company 100%. They are the best. I suggest you browse through the catalog and see how amazing this company is.
Next year I will be abroad and will use your services, I have heard a lot of good reviews from friends, they are constantly using your services!
As soon as I arrive abroad, I will rent my first car on this wonderful page of cars for rent, I was reading their conditions in the service and it seems great, I just found what I needed, thanks to you for your help, very good page.
Liked this company. Urgently needed a car and the company helped me quickly. I liked the quality of service. Advise!
I really liked this site. Here are very favorable prices. They treated me respectfully and very kindly. I advise everyone to visit this site.
STAY AWAY! What kind of joke are these $#*!s? They advertised a car for $20 a day and I got it for 4 days and they charged me $140. Wtff and then when i went to pick up my car they charged me another $98!
STAY AWAY FROM THESE DOUCHE.
Call them and even from the automated message it shows that their intention is to scam. $#*!tards.
Everything is clear explain about the business in general, I am satisfied. The company is very responsive helped me immediately! I advise you to try.
Respond immediately and without delay. You can check it yourself!
Economy Bookings took my deposit and did not bother to reply to my emails even though they did not have the car that i requested from Europcar.
Europcar now says there is a charge of Euro 95 when i did not accept another car.
My wife and I were resting in Riga this summer. For our short vacation, we wanted to visit as many places as possible. Walk would not have sung to do. I had to take the car from this company. And we did not regret it. The choice is simply huge. Prices are reasonable. The car was of excellent quality never broke. We managed to go round all the places that we wanted. And for that, thanks to this company. Now I will recommend you to all my relatives if they are in Riga.
Very good company, super attentive at the time of providing their services as well as the effective of their products, the truth that their cars are very good or to enjoy with our whole family, I recommend them to all
In the summer were in Riga. We wanted to visit many places. And for that I needed a car. We contacted to this agency to hire car. Prices were very reasonable. The cars, too, were all as new. Quickly filled out all the necessary documents and then during the next 5 days enjoyed traveling on this car. Were very pleased. I recommend to anyone who wants to hire a car.
Very pleased with this company! Quick booking, car rental. Also reasonable prices, individual approach to each client. I will continue to use your services. Thank you and wish you success!
I liked everything, good service and convenient site. Surprised prices, if not strange cars are cheap. Used twice and enjoyed it. I advise you to take advantage
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.