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EconomyBookingsReviews 4,747

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
616
quality
683
This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Delaware
1 review
0 helpful votes
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David Asryan
June 3, 2019

This is site is perfect.
This is the best site in the world I like it very much
I like this site and this site is very comfortable and beautiful!

Date of experience: June 2, 2019
Colorado
1 review
0 helpful votes
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Overall a good deal! The car was ready, service was fast, no hassle pick up and drop off. The online reservation was easy and competitive pricing accurate.

Date of experience: June 2, 2019
RU
1 review
0 helpful votes
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Perfect
June 3, 2019

Arrived at Airport and was met by nice chap who arranged the car and ease of paperwork Has been helpful when I accidentally left some of my own documents in the car at drop off time Thanks for great service

Date of experience: June 2, 2019
RU
1 review
0 helpful votes
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The rates were the best when compared with other rental car sites. The insurance offer is a good option for those who enjoy that comfort compared with accepting the high insurance surcharges when at the rental counters. But if you don't take insurance you must remain prepared to stand your ground when they give you 100 reasons to opt for the overpriced local insurance. In summary if you want insurance take up the offer. If you don't make sure you credit card has sufficient limit to cover the excess (refunded at end as long as your car has no additional damage at end of rental). The thing not to do is to not take out insurance and then get convinced to take it out there - worst value option

Date of experience: June 2, 2019
RU
1 review
0 helpful votes
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Quick
June 3, 2019

Quick; BUT this third party site did charge $200 hold from the same company that would only hold 15% of rental if using visa credit card on file and also with your meme we number. I'd chosen to go with them any how because their daily rate was superb cause of my emergency. I'll return soon

Date of experience: June 2, 2019
RU
1 review
0 helpful votes
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The gentleman who waited on me at the Orlando Airport when I picked up the car was very friendly and helpful. He is a great representative for your company!

Date of experience: June 1, 2019
RU
1 review
0 helpful votes
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Rent car
June 3, 2019

This is second time I rent car with Sixt company... It's very good company... thanks for the good quality

Date of experience: June 1, 2019
RU
1 review
0 helpful votes
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Good service. Poor quality car. Local insurance surcharges a rip off. Why not sell cars with minimal insurance because what you pay for you pay twice with local surcharges. In the end I could've walked in off the street to local supplier and got better deal

Date of experience: June 1, 2019
RU
1 review
0 helpful votes
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Surely book
June 3, 2019

I was thinking twice before to go to dollar car rental because of negative feedbacks that they previously have; but I did took the risk and booked with them... and all I can say is I am glad I did; staff are helpful and price was reasonable. Will surely book again next time I come to LA

Date of experience: June 1, 2019
RU
1 review
0 helpful votes
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The upgrade came in handy when I needed to drive in the unexpected snowfall in Colorado Springs. Return of the car was very easy!

Date of experience: June 1, 2019
RU
1 review
0 helpful votes
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Great value! Drop off was quick and easy. We were satisfied with everything, and this service turned out to be a useful experience

Date of experience: June 1, 2019
RU
1 review
0 helpful votes
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Great service
June 2, 2019

The front desk staff he was very helpful and friendly. Great conversation while still performing the highest customer service and speed to get me my rental. Very understanding of my needs and wants. Great employee. Would use again just because of his customer service and quality of service. Great job thank you

Date of experience: May 31, 2019
RU
1 review
0 helpful votes
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Nice
May 31, 2019

I recommend EconomyBookings to everybody, because I used their services in various life situations. I found quickly through this auto service. Very polite staff. I recommend everyone to use the services of this company!

Date of experience: May 31, 2019
Morocco
1 review
0 helpful votes
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Nice booking site
May 31, 2019

I found every book that i want thank you for this great website. I will share it with my friend to try it too

Date of experience: May 31, 2019
RU
1 review
0 helpful votes
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Servicio confiable
May 31, 2019

Estoy escribiendo con respecto al servicio, he reservado un coche! Él ya me estaba esperando mientras volaba al aeropuerto, ¡todo está bien! Técnicamente, el coche es fabuloso

Date of experience: May 31, 2019
RU
1 review
0 helpful votes
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Very happy
May 31, 2019

I was very happy with everything except the first car that was given to me had no plug for my phone... I had to drive for 2 hours to visit my daughter and my phone was low on charge; the gentleman in the parking structure helped me get a car with a charger. But overall I was happy

Date of experience: May 31, 2019
RU
1 review
1 helpful vote
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I use the services of this company is not the first time. Prices for services I am completely satisfied. Cars are very high quality and clean, there has never been a breakdown.

Date of experience: May 31, 2019
Utah
1 review
0 helpful votes
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When returning no problems, the deposit was returned in full. For your money is a normal option, if there is a need - you can take something more expensive and on the machine

Date of experience: May 30, 2019
Ukraine
2 reviews
0 helpful votes
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Amazing company
May 31, 2019

I needed to use this company. It helped me in one hard moment. I think it's one of the best companies. Cars are very cheap. I recommend to try it to you!

Date of experience: May 30, 2019
RU
1 review
0 helpful votes
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Nice service
May 31, 2019

Everything went well until I returned the car. The man who took the car back was not friendly and didn't communicate at all with me. He wrote down there was a scratch on the passengers door. He never mentioned or showed me the scatch. I was waiting for my plane and looked at the receipt and noticed he put down a scratch. I called the number on the receipt when I took the car. The lady was ready nice but after over twenty five minutes she stayed I would have to call back tomorrow. Dollar's representative should communicate if they see something wrong on a return car. I have asked for a picture of the scratch. I plan on going back to Florida within the next few weeks

Date of experience: May 30, 2019

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+299