business logo of EconomyBookings

EconomyBookingsReviews 4,747

3.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EconomyBookings?
grey star
grey star
grey star
grey star
grey star

EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
616
quality
683
This company responds to reviews on average within 9 days

We monitor reviews for authenticity

RU
2 reviews
7 helpful votes
Follow Glen J.
Unfollow Glen J.
Share Review
Report Review

Car nice
June 17, 2019

Car was in excellent condition and with Sat Nav which made the drive much easier. I was pleased with the service and I consider it a very rewarding experience

Date of experience: June 17, 2019
RU
2 reviews
7 helpful votes
Follow Nil K.
Unfollow Nil K.
Share Review
Report Review

I'll be back
June 17, 2019

Cheapest price (25% less than closest competitor) and rental process was really easy. Thank you! I will definitely return to you!

Date of experience: June 17, 2019
VE
1 review
2 helpful votes
Follow Charles R.
Unfollow Charles R.
Share Review
Report Review

They complied with the service, they rented me the car with the model as I asked them with character of urgency, the service was excellent, what if I ask them is that they should improve a little more the attention to the client, they delay in taking the call. I recommend them.

Date of experience: June 16, 2019
Georgia
1 review
2 helpful votes
Follow Devra L.
Unfollow Devra L.
Share Review
Report Review

They get you in and out, and the price is nothing but affordable. The vehicle was clean, and in excellent condition. The staff goes above and beyond for you!

Date of experience: June 16, 2019
RU
1 review
1 helpful vote
Follow Andrey K.
Unfollow Andrey K.
Share Review
Report Review

I rode Nissan QASHQAI in Dublin. We took over EconomyBooking. Enjoy the car, that gave fast too. Good service ceased to be surprised, as for me it is already the norm. More than 3 years I take the car here and always everything as you want.

Date of experience: June 15, 2019
Ukraine
1 review
1 helpful vote
Follow Andrei K.
Unfollow Andrei K.
Share Review
Report Review

Company feedback
June 16, 2019

Компания класс. Посоветовал друг, теперь советую всем я! Сами пользуемся каждый раз! Советую всем пользоваться! Всем советую.

Date of experience: June 15, 2019
MD
1 review
1 helpful vote
Follow Artiom W.
Unfollow Artiom W.
Share Review
Report Review

Im travelling often, and the big of a problem is that i need to rent a car, cheap and fast, and economybookins helps me with that! I'm very satisfied and i will use this service more often.

Date of experience: June 15, 2019
New Zealand
1 review
1 helpful vote
Follow Stuart S.
Unfollow Stuart S.
Share Review
Report Review

Repeat business
June 16, 2019

Economy bookings is now my booking website of choice. Their rates are competitive and they use reliable hire firms

Date of experience: June 14, 2019
MD
1 review
0 helpful votes
Follow Iulia B.
Unfollow Iulia B.
Share Review
Report Review

Cei mai buni
June 13, 2019

Calatoresc foarte des, si mereu inchiriez de la dumneavoastra automobile si sunt mereu bine dispusa.Un numar mare de automobile de diverse marci si preturi accessibele.

Date of experience: June 13, 2019
VE
1 review
1 helpful vote
Follow Jose G.
Unfollow Jose G.
Share Review
Report Review

El alquiler de coche con esta compañía resulto bastante amena, en nuestras vacaciones en el extranjero resultaron una opción viable, recomiendo este servicio con personas amables y comprensivas recomendado y seguro los volveremos a contactar en futuros planes de vacaciones!

Date of experience: June 13, 2019
Mauritius
1 review
2 helpful votes
Follow Hesham S.
Unfollow Hesham S.
Share Review
Report Review

I just made a car booking and found out they have added more money for full coverage which I never requested. I immediately sent an email to notify them of my disagreement and they responded few days later saying that I should read terms and conditions and the money will not be refunded.

Date of experience: June 13, 2019
Germany
1 review
0 helpful votes
Follow Flora M.
Unfollow Flora M.
Share Review
Report Review

Ford Fiesta loué d'eux. Le prix était moyen, la voiture a entièrement payé son coût. En conduite est simple et plutôt maniable. La cabine a tout ce dont vous avez besoin: climatisation, audio, alarme, etc. Comme la voiture était assurée par CASCO, je ne m'inquiétais pas de l'accident, bien que j'aie essayé de ne pas tomber

Date of experience: June 12, 2019
Finland
1 review
0 helpful votes
Follow lybov k.
Unfollow lybov k.
Share Review
Report Review

Very useful site
June 12, 2019

Very useful site. We rescued us 2-3 times when on vacation abroad we had to rent a car. It's all pretty comfortable arranged. Self searching on the site is convenient and smart. Immediately shows options with prices, description. There is no lack of information. Registration is also not a big inconvenience. A couple of formalities and you can take the car. The best thing that work in many countries. It's comfortable. Were in the Czech Republic, Sweden, Finland and everywhere through them were rented

Date of experience: June 12, 2019
Nevada
1 review
0 helpful votes
Follow Nita M.
Unfollow Nita M.
Share Review
Report Review

Everything is ok. I can refer to my friend and family. Had a bit difficulty with doller itself but all the problems were solved quickly and efficiently. Will use again

Date of experience: June 12, 2019
Romania
1 review
0 helpful votes
Follow Djov S.
Unfollow Djov S.
Share Review
Report Review

EconomyBookings
June 12, 2019

La compañía tiene una gran selección de autos, despacho rápido, alquiler de autos en cualquier parte del mundo, realmente me gustó.

Date of experience: June 12, 2019
California
1 review
0 helpful votes
Follow Miriam S.
Unfollow Miriam S.
Share Review
Report Review

Awesome rate, reliable car, and wonderful customer service ask for Jamal, he's the best! I rented my car for a month and totally got my money's worth.

Date of experience: June 12, 2019
Hong Kong
1 review
0 helpful votes
Follow VIKTOR B.
Unfollow VIKTOR B.
Share Review
Report Review

Service for VIP!
June 12, 2019

EconomyBookings great company! Here, car rental is cheap, a large selection of car brands, convenient order form, friendly managers and much more. My friends and I like everything.

Date of experience: June 11, 2019
RU
1 review
0 helpful votes
Follow Stiv B.
Unfollow Stiv B.
Share Review
Report Review

We had a very positive experience at the Atlanta GA airport expecially during the return. My husband needs a wheelchair when traveling and I just didn't know how we would manage with our luggage and the wheelchair once we dropped off the car. You have to get on a train with everything you have to get to the airport terminal. Thrifty was so accomodating-we stayed in our rental and a really nice Thrifty employee drove us to the terminal. I told him he had no idea how much that consideration relieved our stress. We would definitely rent from Economybookings again!

Date of experience: June 11, 2019
Colorado
1 review
3 helpful votes
Follow Ron S.
Unfollow Ron S.
Share Review
Report Review

BEWARE: I was looking at their website thinking of a rental car. I could not get the correct pick up time or place needed so I never completed the transaction and I booked the rental directly with the rental car company. Then my bank card gets charged $40.39. I tried to contact Economy Bookings and could not get a working phone number except an 800 number that was not answered after 20 minutes? Then I get an email from Economy Bookimgs saying that my rental was all set and that I needed to print some voucher. The rental car company said htey do not book through 3rd parties and would not accept anyone's voucher. The rental from the car company was $262.88 and the cost from Economy Bookings was $328.68!. I finally got through to someone from Economy Bookings who said he was in Latvia, he was not allowed to give me his supervisor's name or number. After a pointed conversation i finally got the guy to send me an email cancelling the reservation I did not make (Had to tell him I was contacting the State Department).

Date of experience: June 11, 2019
Georgia
1 review
0 helpful votes
Follow Lika G.
Unfollow Lika G.
Share Review
Report Review

About company
June 12, 2019

The company is great. Sister give the contacts of company. The personnel work very quickly and efficiently... The personnel is professional and they understand what is reputation. I recommend everyone

Date of experience: June 11, 2019

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+299