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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Contact on the phone was very valuable it was a difficult time to arrive after midnight and by having someone to speak to I was reassured that I could be certain that there would be someone there to support us
The car was great but the customer service was impeccable. I was lucky enough to be helped by Jamal who made everything seamless. He's knowledgeable kind and very helpful. I can truly say that Jamal understands the value of customer service and created a wonderful guest experience for me. I will be referring my friends & family to this rental location and Jamal personally. I hope he gets a significant raise and a promotion soon. His team is blessed to have him!
Best servise. Sitejabber like me because the servise help me. Easy to use, legit job postings. Great to grow your collection
Always available a large selection of different cars. Affordable prices and quality service. Thank you!
Good value for money. Upgrade car (with extra cover paid for at counter). We booked a car and he was waiting for us
Hello to all! I flew to Los Angeles from Ukraine for a conference. Ford Fiesta for no great cost. Reservations were easy and available on site. I liked the car rental service. Auto clean, serviceable.
The service is a mavilla, very punctual the car very comfortable and with a good smell, the very kind staff took care of me of a good, that without thinking I would ask for one again.
Great car lovely to drive. Good value for money the limit on the mileage was not a problem. Secure indoor space provided to leave my bike for the weekend whilst I had the car
Great cars are not the brand new models that you constantly worry about damaging in anyway but perfectly suitable for the area
Excellent service. Quick pickup from Glasgow airport and drop off. Staff helpful and courteous. The staff helped me a lot, I am grateful to them for that.
The price was very reasonable and it was what it said it would be with no hidden fees. The price was much lower than other car rentals. Great booking site that I would definitely use again and refer to others
Trouble free experience. Car got excellent mileage. All features of car worked perfectly. And I really liked the car
I was very pleased with my interactions with all the folks at ACE. The service was exceptional and I will be returning to Economybookings
The ease of checking in was so easy and hassle-free! I booked online and have used this company more than once I always get good and fast customer service
I was a bit nervous because it's my first time renting a car. However everything went smoothly from the airport pickup to the time it took to return the car
The experience was smooth; the representative called and guided to pick the vehicle and same was the drop off. Everything was clearly communicated; the car was clean and good condition
I am a person who loves to travel, my last trip was to Barcelona-Spain, magnificent site, before i travelI checked this wonderful page where I was able to compare many offers adapted to my, simple, intuitive, clean, offers a lot of results for every search, many models, good descriptions of each one, with this page I find one near the airport that saves me time and money, I will use it on my next trip
This service is perfect. Their price is nothing but affordable. Working are quickly and efficiently. The staff goes above and beyond for you!
I had to swap a car out because of a flat tire. The second model was a year older and this is reflected in the "Overall Condition of the Car" category as an average of the two vehicles
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.