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EconomyBookingsReviews 4,747

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
616
quality
683
This company responds to reviews on average within 9 days

We monitor reviews for authenticity

RU
2 reviews
10 helpful votes
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Contact on the phone was very valuable it was a difficult time to arrive after midnight and by having someone to speak to I was reassured that I could be certain that there would be someone there to support us

Date of experience: June 20, 2019
RU
2 reviews
0 helpful votes
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Great SERVICE
June 22, 2019

The car was great but the customer service was impeccable. I was lucky enough to be helped by Jamal who made everything seamless. He's knowledgeable kind and very helpful. I can truly say that Jamal understands the value of customer service and created a wonderful guest experience for me. I will be referring my friends & family to this rental location and Jamal personally. I hope he gets a significant raise and a promotion soon. His team is blessed to have him!

Date of experience: June 20, 2019
Uzbekistan
1 review
0 helpful votes
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The best servise
June 22, 2019

Best servise. Sitejabber like me because the servise help me. Easy to use, legit job postings. Great to grow your collection

Date of experience: June 20, 2019
RU
1 review
0 helpful votes
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Great service!
June 21, 2019

Always available a large selection of different cars. Affordable prices and quality service. Thank you!

Date of experience: June 19, 2019
RU
2 reviews
10 helpful votes
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Good value
June 21, 2019

Good value for money. Upgrade car (with extra cover paid for at counter). We booked a car and he was waiting for us

Date of experience: June 19, 2019
Ukraine
1 review
0 helpful votes
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I put 5 stars
June 21, 2019

Hello to all! I flew to Los Angeles from Ukraine for a conference. Ford Fiesta for no great cost. Reservations were easy and available on site. I liked the car rental service. Auto clean, serviceable.

Date of experience: June 19, 2019
VE
1 review
0 helpful votes
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A good car
June 21, 2019

The service is a mavilla, very punctual the car very comfortable and with a good smell, the very kind staff took care of me of a good, that without thinking I would ask for one again.

Date of experience: June 18, 2019
RU
1 review
9 helpful votes
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Lovely to drive
June 18, 2019

Great car lovely to drive. Good value for money the limit on the mileage was not a problem. Secure indoor space provided to leave my bike for the weekend whilst I had the car

Date of experience: June 18, 2019
GB
1 review
8 helpful votes
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J carroll
June 18, 2019

Excellent service, the car was perfect for what I needed and was the cheapest I came across! Will definitely use them again in the future!

Date of experience: June 18, 2019
RU
2 reviews
14 helpful votes
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Great cars
June 18, 2019

Great cars are not the brand new models that you constantly worry about damaging in anyway but perfectly suitable for the area

Date of experience: June 18, 2019
RU
2 reviews
16 helpful votes
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They helped me
June 18, 2019

Excellent service. Quick pickup from Glasgow airport and drop off. Staff helpful and courteous. The staff helped me a lot, I am grateful to them for that.

Date of experience: June 18, 2019
RU
2 reviews
15 helpful votes
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GOOD VERY GOOD
June 18, 2019

The price was very reasonable and it was what it said it would be with no hidden fees. The price was much lower than other car rentals. Great booking site that I would definitely use again and refer to others

Date of experience: June 18, 2019
RU
2 reviews
9 helpful votes
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Trouble free experience. Car got excellent mileage. All features of car worked perfectly. And I really liked the car

Date of experience: June 18, 2019
RU
2 reviews
11 helpful votes
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I was very pleased with my interactions with all the folks at ACE. The service was exceptional and I will be returning to Economybookings

Date of experience: June 18, 2019
RU
2 reviews
9 helpful votes
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The ease of checking in was so easy and hassle-free! I booked online and have used this company more than once I always get good and fast customer service

Date of experience: June 18, 2019
RU
2 reviews
6 helpful votes
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I was a bit nervous because it's my first time renting a car. However everything went smoothly from the airport pickup to the time it took to return the car

Date of experience: June 17, 2019
RU
2 reviews
9 helpful votes
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Best employees
June 18, 2019

The experience was smooth; the representative called and guided to pick the vehicle and same was the drop off. Everything was clearly communicated; the car was clean and good condition

Date of experience: June 17, 2019
VE
1 review
2 helpful votes
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I am a person who loves to travel, my last trip was to Barcelona-Spain, magnificent site, before i travelI checked this wonderful page where I was able to compare many offers adapted to my, simple, intuitive, clean, offers a lot of results for every search, many models, good descriptions of each one, with this page I find one near the airport that saves me time and money, I will use it on my next trip

Date of experience: June 17, 2019
Washington
1 review
4 helpful votes
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It's so good
June 17, 2019

This service is perfect. Their price is nothing but affordable. Working are quickly and efficiently. The staff goes above and beyond for you!

Date of experience: June 17, 2019
RU
2 reviews
7 helpful votes
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Treated great
June 17, 2019

I had to swap a car out because of a flat tire. The second model was a year older and this is reflected in the "Overall Condition of the Car" category as an average of the two vehicles

Date of experience: June 17, 2019

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+299