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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Loved seeing all the price comparisons. I was able to find the best price for an SUV for a holiday week. I will be using you again!
The attendant, Kimberly, at the gate for Dollar Rental who checks out your vehicle is awesome. She would NOT let me rent a chosen car because she heard a noise of the serpentine belt and asked me to rent another car. She also wrote a note about the problem and placed it inside the front windshield so no one else would rent it. How great that the person working for Dollar Rental cares about the safety of a customer. BRAVO and thanks Kimberly! Rental at Tampa International Airport. Also it took 2 minutes to do the paperwork and less than 1 minute down in the garage choosing a vehicle. Great for Economy Bookings to give me Dollar Rental! 5 stars!
Great company! We rented a car for a reasonable price and for a convenient car for any period! My advice is!
Urgently needed a car, but mine as evil - broke down. Naturally, there was no time for repairs and I had to contact this company. She was recommended to me by a colleague, he constantly uses their services. Frankly, the service is not cheap. But when you urgently need a car - this is the best option. The car was full with a tank and clean, which I was quite pleased. (it was not necessary to spend time on refueling and washing) The car itself is in perfect technical condition, and this is the main plus. I express my gratitude and will recommend the company to my friends and colleagues.
We booked to pick up at the airport but found the office right next to our hotel in Darwin. They changed our pick up and drop off location without any issues, which was great. No hidden fees and 250km/day as opposed to 100/day for most other companies. Helpful staff in the office. Good value for money.
Is a car company that produces many cars in all categories of high quality and features cars with a very strong air conditioning, which is one of the best types of air conditioning systems, in addition to its powerful cars.
Very pleased overall. A little difficult to find as down a lane and the signs are very small. Very friendly staff.
The only complaint would be is I had expected the Ford Focus and got the Fiesta and since I was alone it was fine but if I'd had my boys with me it wouldn't have been.
Do not I repeat DO NOT USE THIS COMPANY. They are wretched pathetic liars. I got sick about three weeks before the rental was due to be picked up. I called to cancel the rental, if you cancel there is a $35.00 euro charge that was OK with me. So I talked to a woman named "Asryn" if that is her real name, she said the booking number is the cancellation number that is a lie I tried to call them and I think they blocked my # they would not answer. The day the car was due to be picked up they called Dollar and canceled then sent me an e- mail and said I canceled and Kept the $207.27 that I had payed so I lost every bit of my money and never even got to look at a rental car. They are based out of Latvia, if you are smart heed this warning.
I'll start with the background. My car broke down, and it was necessary to urgently go to another city for a meeting. I had to call the company and look for options. Stopped on this company, they offered a BMW Z4 at a price much lower than the competition. Well decided to take it. I sent all the documents for some kind of verification, they said that everything is fine and you can come for the car. I came right behind the car, it was with a full tank, clean, everything was fine. During the rental I scratched the disc a bit, knowing my guilt upon arrival immediately reported the problem to the managers.
They took the amount specified in the contract, everything is fine, but then they found some kind of scratch (I personally did not put it on purpose) and searched for it from the photo. After 10 minutes they said that everything is fine, she was. Therefore, my first experience in car rental was excellent! I'll contact you again!
We liked the car rental services provided by EconomyBookings. The services were used in Barcelona, a large number of cars were provided, the most suitable option was chosen, an additional discount was provided.
You rent a car and were very pleased. Prices are great. As you will need more, we will contact you. I recommend you to everyone.
I made a car reservation and was charged immediately. When I arrived at the airport, no reservation was found. I called and the representative was nasty and could not help me. I still have not received a refund.
I had made a partial payment on their website, when I picked up the car ACE rental informed they did not accept it and had let economy booming. Had to pay the full amount and was told to ask for a refund. Can't get anyone to help me with this
Used the services of this company on the advice of friends. And I was pleased. The contract for renting a car quickly. The car is in excellent condition. Prices are quite reasonable. Recommend!
Excellent quality of service, good customer service, Car rentals are not that high. The staff is very attentive and have good manners. The car is delivered in very good condition.
Found us the best deal for car rental in Geneva. The booking process was easy to follow through and all documents necessary for our trip were promptly e-mauled over to us.
This service is excellent, that would rent a normal car, do not even need to worry. Attentive and adequate staff. Thank you!
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.