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EconomyBookingsReviews 4,747

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
616
quality
683
This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Texas
5 reviews
42 helpful votes
Follow Hula G.
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Loved seeing all the price comparisons. I was able to find the best price for an SUV for a holiday week. I will be using you again!

Date of experience: July 8, 2019
Rhode Island
3 reviews
1 helpful vote
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The attendant, Kimberly, at the gate for Dollar Rental who checks out your vehicle is awesome. She would NOT let me rent a chosen car because she heard a noise of the serpentine belt and asked me to rent another car. She also wrote a note about the problem and placed it inside the front windshield so no one else would rent it. How great that the person working for Dollar Rental cares about the safety of a customer. BRAVO and thanks Kimberly! Rental at Tampa International Airport. Also it took 2 minutes to do the paperwork and less than 1 minute down in the garage choosing a vehicle. Great for Economy Bookings to give me Dollar Rental! 5 stars!

Date of experience: July 8, 2019
NL
1 review
1 helpful vote
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Car for rent
July 10, 2019

Great company! We rented a car for a reasonable price and for a convenient car for any period! My advice is!

Date of experience: July 8, 2019
Ukraine
1 review
1 helpful vote
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Saved my situation
July 10, 2019

Urgently needed a car, but mine as evil - broke down. Naturally, there was no time for repairs and I had to contact this company. She was recommended to me by a colleague, he constantly uses their services. Frankly, the service is not cheap. But when you urgently need a car - this is the best option. The car was full with a tank and clean, which I was quite pleased. (it was not necessary to spend time on refueling and washing) The car itself is in perfect technical condition, and this is the main plus. I express my gratitude and will recommend the company to my friends and colleagues.

Date of experience: July 8, 2019
Australia
1 review
0 helpful votes
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We booked to pick up at the airport but found the office right next to our hotel in Darwin. They changed our pick up and drop off location without any issues, which was great. No hidden fees and 250km/day as opposed to 100/day for most other companies. Helpful staff in the office. Good value for money.

Date of experience: July 7, 2019
Egypt
1 review
1 helpful vote
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Good site
July 9, 2019

Is a car company that produces many cars in all categories of high quality and features cars with a very strong air conditioning, which is one of the best types of air conditioning systems, in addition to its powerful cars.

Date of experience: July 7, 2019
GB
1 review
1 helpful vote
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Good value
July 7, 2019

Very pleased overall. A little difficult to find as down a lane and the signs are very small. Very friendly staff.

Date of experience: July 7, 2019
Florida
1 review
1 helpful vote
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Good experience
July 7, 2019

The only complaint would be is I had expected the Ford Focus and got the Fiesta and since I was alone it was fine but if I'd had my boys with me it wouldn't have been.

Date of experience: July 7, 2019
Idaho
2 reviews
3 helpful votes
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Do not I repeat DO NOT USE THIS COMPANY. They are wretched pathetic liars. I got sick about three weeks before the rental was due to be picked up. I called to cancel the rental, if you cancel there is a $35.00 euro charge that was OK with me. So I talked to a woman named "Asryn" if that is her real name, she said the booking number is the cancellation number that is a lie I tried to call them and I think they blocked my # they would not answer. The day the car was due to be picked up they called Dollar and canceled then sent me an e- mail and said I canceled and Kept the $207.27 that I had payed so I lost every bit of my money and never even got to look at a rental car. They are based out of Latvia, if you are smart heed this warning.

Date of experience: July 6, 2019
NL
1 review
3 helpful votes
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I'll start with the background. My car broke down, and it was necessary to urgently go to another city for a meeting. I had to call the company and look for options. Stopped on this company, they offered a BMW Z4 at a price much lower than the competition. Well decided to take it. I sent all the documents for some kind of verification, they said that everything is fine and you can come for the car. I came right behind the car, it was with a full tank, clean, everything was fine. During the rental I scratched the disc a bit, knowing my guilt upon arrival immediately reported the problem to the managers.
They took the amount specified in the contract, everything is fine, but then they found some kind of scratch (I personally did not put it on purpose) and searched for it from the photo. After 10 minutes they said that everything is fine, she was. Therefore, my first experience in car rental was excellent! I'll contact you again!

Date of experience: July 6, 2019
RU
1 review
0 helpful votes
Follow Andrey V.
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Good company
July 7, 2019

We liked the car rental services provided by EconomyBookings. The services were used in Barcelona, a large number of cars were provided, the most suitable option was chosen, an additional discount was provided.

Date of experience: July 6, 2019
France
1 review
0 helpful votes
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All liked it
July 7, 2019

You rent a car and were very pleased. Prices are great. As you will need more, we will contact you. I recommend you to everyone.

Date of experience: July 6, 2019
Illinois
1 review
0 helpful votes
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"Scammed"
July 5, 2019

I made a car reservation and was charged immediately. When I arrived at the airport, no reservation was found. I called and the representative was nasty and could not help me. I still have not received a refund.

Date of experience: July 5, 2019
Canada
1 review
0 helpful votes
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Unhelpful
July 5, 2019

I had made a partial payment on their website, when I picked up the car ACE rental informed they did not accept it and had let economy booming. Had to pay the full amount and was told to ask for a refund. Can't get anyone to help me with this

Date of experience: July 5, 2019
Germany
1 review
0 helpful votes
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Great company!
July 5, 2019

Used the services of this company on the advice of friends. And I was pleased. The contract for renting a car quickly. The car is in excellent condition. Prices are quite reasonable. Recommend!

Date of experience: July 5, 2019
VE
1 review
0 helpful votes
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Excellent service
July 5, 2019

Excellent quality of service, good customer service, Car rentals are not that high. The staff is very attentive and have good manners. The car is delivered in very good condition.

Date of experience: July 4, 2019
GB
1 review
0 helpful votes
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Found us the best deal for car rental in Geneva. The booking process was easy to follow through and all documents necessary for our trip were promptly e-mauled over to us.

Date of experience: July 4, 2019
RU
1 review
0 helpful votes
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Nice
July 5, 2019

Car rental is only one pleasure at a good price. Impressive is a very large selection of good, comfortable, beautiful and very popular cars at the present time.

Date of experience: July 3, 2019
Germany
1 review
0 helpful votes
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Good service
July 5, 2019

This service is excellent, that would rent a normal car, do not even need to worry. Attentive and adequate staff. Thank you!

Date of experience: July 3, 2019
RU
1 review
0 helpful votes
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Perfectly
July 5, 2019

Great company! Cool cars, good price. Very good characteristics and painting! I will advise friends and acquaintances. The best firm of the best!

Date of experience: July 3, 2019

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+299