Do not I repeat DO NOT USE THIS COMPANY. They are wretched pathetic liars. I got sick about three weeks before the rental was due to be picked up. I called to cancel the rental, if you cancel there is a $35.00 euro charge that was OK with me. So I talked to a woman named "Asryn" if that is her real name, she said the booking number is the cancellation number that is a lie I tried to call them and I think they blocked my # they would not answer. The day the car was due to be picked up they called Dollar and canceled then sent me an e- mail and said I canceled and Kept the $207.27 that I had payed so I lost every bit of my money and never even got to look at a rental car. They are based out of Latvia, if you are smart heed this warning.