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EconomyBookings

How would you rate EconomyBookings?
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Ukraine
1 review
1 helpful vote
Follow Maks T.
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I am happy
May 24, 2019

Excellent service, use for many years. Very pleased with the opportunity to rent a car in any city. Also pleased with the prices that you have significantly lower than the competition

Date of experience: May 23, 2019
Texas
1 review
1 helpful vote
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Economy
Bookings charges over $150 on TOP of the vehicle charge! This is an outrage! $150 plus taxes for EconomyBooking for a $40 car rental? Scam. This is hidden while booking!

Date of experience: July 20, 2018
GB
1 review
0 helpful votes
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Found us the best deal for car rental in Geneva. The booking process was easy to follow through and all documents necessary for our trip were promptly e-mauled over to us.

Date of experience: July 4, 2019
France
1 review
0 helpful votes
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Wonderful platform
June 27, 2023

The application is easy to use. The prices are better than others. You must try. At least once.
Better when you are in a foreign country and search for trusted partners

Date of experience: June 26, 2023
RU
2 reviews
0 helpful votes
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Excellent
October 6, 2021

Got an upgrade which resulted in me getting the best car I've ever had on hire and this was much appreciated as it was a 2 week holiday.
This was a really good experience of how a car hire could be

Date of experience: October 6, 2021
Canada
1 review
5 helpful votes
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The worst company I have ever rented a car, on the picture show much bigger car, then in Tampa they charge us extra for shuttle from airport to rental location $ 44,00 also they added some more charges in the and we have paid much more for rental from FOX then my son who rented the car from ALAMO -picked up from airport, got bigger car and no hidden fee, do not rent from FOX

Date of experience: January 7, 2015
Germany
1 review
0 helpful votes
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Not recommended!
July 10, 2022

Arrived at the car rental on time. The car rental company refused to accept my credit-debit card so my girlfriend which was with me offered her credit card. Since the booking was on my name, the car rental (NÜ Car Rental) refused to take her card as well saying that they also aren't able to change the name on the booking. After a few phone calls with Economy Bookings they refused to change the name of the booking on their side as well, saying they wouldn't be able to make changes on the booking after the pick-up time. (But we arrived on time to pick up the car?!?!) The lady on the phone eventually hung up the phone 2 times in the middle of the conversation. The voicemail then offered us to write an email to the support team which would get back to us in 3-7 days (or so).
After almost 3 hours we gave up and had to go and book a car with an other car rental company.

Date of experience: July 10, 2022
Suppport T. EconomyBookings Rep
over a year old

Hello Vlas,
Thank you for your feedback. We are sorry to hear about your experience. As for your request, unfortunately, in this case the amount is not refundable, because you did not have a credit card in the main driver's name, and under the car rental supplier’s terms it is mandatory for picking up the car. Should you have any questions, please contact our Customer Support Team at support@bookinggroup.com.

Arizona
1 review
0 helpful votes
Follow Fakhir K.
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Refund awaits
November 21, 2023

Give me my $213 for the car you did not give me any service and I won't stop until my credit card is charged back. B******* ThursdayNov 16 we waiting

Date of experience: November 21, 2023
Suppport T. EconomyBookings Rep
over a year old

Dear Fakhir,

Thank you for bringing your concerns to our attention.

Rest assured that your case is already under investigation by our Customer Support team. They will review the details of your reservation and work towards a resolution promptly. We appreciate your understanding and patience as we strive to address this matter.

Best regards,
Economybookings.com

MD
1 review
0 helpful votes
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Reservation
October 7, 2019

I have to fly often for work, in connection with what a car is needed. I have been working with them for a long time, I book a car almost every arrival. Satisfied with everyone.

Date of experience: October 7, 2019
Germany
2 reviews
0 helpful votes
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I was worried after reading the reviews in here. My experience was excellent, it went very smoothly. Staff were friendly, service was fast eventhough there were other customers on site

Date of experience: December 22, 2019
France
1 review
0 helpful votes
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I checked in, and they showed me the SUV I'd be using and I was gone. The whole process took less than 5 minutes. Thanks for a highly professional experience.

Date of experience: June 9, 2020
Netherlands
1 review
0 helpful votes
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Thank you
August 29, 2020

Had a great experience with the staff at this location! I totaled my vehicle in an accident and needed a rental even before my insurance company could start the process

Date of experience: August 28, 2020
Canada
1 review
0 helpful votes
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Don't Use! It's a Scam!
January 29, 2024

These good reviews are all probably from fake accounts of EconomyBookings! Their free cancelation is a scam! After I canceled my booking 2 weeks before the reserved time, my money (around CAD 260) went into a "credit" account on their portal, and when I tried withdrawing it, they told me I had to pay a 60 euro "Resource Subscription Fee". Then I proceeded with the withdrawal, but nothing happened! No confirmation email/msg and MY MONEY HAS NEVER GOT BACK TO MY ORIGINAL CREDIT CARD! Stay away from this scammer! My Booking ID is B*******.

Date of experience: January 29, 2024
Suppport T. EconomyBookings Rep
over a year old

Dear Customer,

Thank you for your feedback, and we sincerely apologize for any frustration caused by our cancellation policy.

We understand the importance of flexibility, and we regret any inconvenience you've experienced. Our aim is to provide clear information to our customers, and we're sorry if there was any confusion regarding our cancellation options.

We appreciate your feedback, as it helps us improve our services. If there's anything specific you'd like us to address or if you have further details to share, please feel free to contact us.

Best regards,
EconomyBookings.com

Canada
1 review
0 helpful votes
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Excellent
June 20, 2018

Very easy booking site with good value. Tbis second time i used this booking site and were pleased. When compared to other booking sites it was quite difference in pricing.

Date of experience: June 20, 2018
Austria
2 reviews
0 helpful votes
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Amazing service
March 27, 2020

Amazing service and the 5 series estate I took out for 3 days was excellent. Staff were friendly and couldn't have asked for a better car for my cousins wedding

Date of experience: March 27, 2020
Ohio
1 review
3 helpful votes
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RUDE
February 15, 2018

This company customer service is VERY VERY RUDE and full of foreigners, I called twice to ask for a break down of the quote and was hung up on each time. They where so nasty on the phone and spoke to me like I was STUPID! DO NOT USE THIS COMPANY!

Date of experience: February 15, 2018
RU
1 review
0 helpful votes
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Quick receipt and registration. The class of the car met expectations. The return is very quick. The car is almost new. Cool cars, great staff, convenient service - all I can say!

Date of experience: August 1, 2019
Germany
1 review
5 helpful votes
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The sole purpose of this company is to rip off unsuspecting customers looking for affordable rental offers. The whole concept is to scam you into a seemingly affordable car rental, however once you arrive at your destination and try to get the car that you booked using EconomyBookings, the car rental service in charge denies any connection to this scamming site and offers a horrendously overpriced car with an insane insurance cost. Last summer we booked a VW Golf with full insurance coverage for a few days in Barcelona using EconomyBookings, however, having arrived in Barcelona the rental service GOLDCAR (which is probably also a part of the scam) denied the fact that we've made and fully payed our reservation. As you can imagine, we refused to pay the insane amount that GOLDCAR was now offering and had to get around the city by foot. Vacation destroyed thanks to this scamming criminal site. After the vacation I spent several hours calling EconomyBookings, all in all 10 calls over the course of 5 months. Every single time nothing but promises, never seen my money returned until this day. Huge disappointment. As I said, a total scam, people making money at the cost of other people's nerves and vacations. Avoid at all costs. Hope you go bankrupt soon and the criminals in charge get sent to jail for long!

Date of experience: April 6, 2018
Italy
1 review
1 helpful vote
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Absolutely not honest. I booked a car for 315 euros and they converted one day after, automatically, the price to 460 euros because they had not anymore my car, WHITHOUT SAY ME ANYTHING! If I would not notice this operation (and I done this after read on various forum about this company.), I would had a worst surprise at desk rent car. First and last time I use your service, I will report this site on many trip forum's

Date of experience: June 24, 2014
Germany
1 review
0 helpful votes
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I got a brand new Volvo V90 Cross Country for the price of one third of what the other rental companies were offering. All was perfect and I will try to book with you again next time.

Date of experience: July 21, 2018

Overview

EconomyBookings has a rating of 2.8 stars from 4,730 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EconomyBookings most frequently mention credit card, customer service and rental car. EconomyBookings ranks 5th among Car Rental sites.

service
813
value
777
shipping
470
returns
606
quality
670
This company does not typically respond to reviews
+301