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EconomyBookingsReviews 4,746

2.5

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
829
value
792
shipping
474
returns
613
quality
681
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

Ohio
2 reviews
0 helpful votes
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Had to rent a car at the last minute, and utilized a 2 class upgrade coupon. We rented an Infinity Q SUV, which was a pleasure to drive and had a host of nice features. Pick-up and drop off were both smooth; hence, your five stars.

Date of experience: February 10, 2020
Ohio
2 reviews
0 helpful votes
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This is by far my favorite rental car location--they go out of their way for me and treat me as though I own the place. Can't say enough good things about them

Date of experience: February 10, 2020
Germany
2 reviews
0 helpful votes
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It gets busy, but so far I have no complaints about anything. Branch is smaller, not much parking. Thanks

Date of experience: February 10, 2020
Germany
2 reviews
0 helpful votes
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EconomyBookings is easily the best rental car company out there. Friendly, personal and no surprises. Samir, who helped me

Date of experience: February 10, 2020
Ohio
2 reviews
0 helpful votes
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EconomyBookings
February 10, 2020

I have been using it for more than four years and i still would like to pick up car from there even i moved. I have worked with several office managers at this location and every each of them did a great job!

Date of experience: February 10, 2020
Switzerland
2 reviews
1 helpful vote
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Thanks!
February 10, 2020

I have been renting cars from this location for the past 4 year's and I can definitely say that staff are alwaya kind and professional especially the assistant manager Brandon Coring is awesome! I appreciate the service at this location and I would continue to use it as my firat choice rental car company

Date of experience: February 10, 2020
NL
2 reviews
8 helpful votes
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Vehicle was clean and in good condition. Customer service - excellent. Competitive pricing. Always a good experience with EconomyBookings

Date of experience: February 10, 2020
Ohio
2 reviews
0 helpful votes
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Super great rental experience. Great car with great customer service. I travel a lot, and this team was great!

Date of experience: February 10, 2020
Ohio
2 reviews
0 helpful votes
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Clean car
February 10, 2020

Very helpful and professional, intelligent staff. Super easy to pick and drop off, they don't make you walk up a sketchy garage, they bring it to you. They answer the phone and have a positive attitude

Date of experience: February 10, 2020
Canada
2 reviews
0 helpful votes
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They work fast
February 10, 2020

I'm glad I picked this location for the rental I needed. Walked in and 10 mins later I was leaving with a car

Date of experience: February 10, 2020
Germany
2 reviews
0 helpful votes
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It was absolutely great
February 8, 2020

First time renting from EconomyBookings car renting! And it was absolutely great thanks to Michael and Todor definitely will be coming back! Highly recommend!

Date of experience: February 6, 2020
Bulgaria
2 reviews
0 helpful votes
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They did a great job!
February 8, 2020

They did not have the car I wanted (understandable due to holiday weekend). However they took care of me and gave me a great upgrade and met me halfway on the price difference

Date of experience: February 6, 2020
Switzerland
2 reviews
0 helpful votes
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Great!
February 8, 2020

Outstanding customer service. Clean and new car. Excellent service from staff, fully attentive and courteous

Date of experience: February 6, 2020
District of Columbia
2 reviews
0 helpful votes
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Excellent service
February 8, 2020

Michael was great! I booked a car online but wanted to make changes to the reservation which Michael assisted me with in-person

Date of experience: February 6, 2020
Norway
2 reviews
0 helpful votes
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Very good outfit & cars
February 8, 2020

Also the signs "to the Airport" could be improved, I know they have a great deal of work going on at the airport, but I needed a second pair of eyes watching for the signs... BUT. No issues with EconomyBookings. Very good outfit & cars

Date of experience: February 6, 2020
Florida
1 review
1 helpful vote
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I had a great experience and will definitely use this service again. I booked a rental car online for a pickup at the Dallas, TX airport and retuned in San Antonio. EconomyBookings was the best price and easy to use. The rental agent even said she was impressed with what I got and recommended I use this site for future bookings.

Date of experience: February 5, 2020
France
2 reviews
0 helpful votes
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EconomyBookings
February 4, 2020

Everyone has to take airport bus shuttle to rental hub. Its smooth. EconomyBookings was great! Better rate then other shops. They are not Hertz Alamo Dollar... they are better! Rates and upgrades!

Date of experience: February 3, 2020
Germany
2 reviews
0 helpful votes
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Reliable rental service
February 4, 2020

Cars are clean and I was able to snag a hot deal. Overall a great rental if you're staying in the area and not traveling out of the Midwest

Date of experience: February 3, 2020
Germany
2 reviews
0 helpful votes
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Quick friendly service
February 4, 2020

Always go above & beyond. The rental process was effortless. There was no line at the counter and the person who gave me the keys was super friendly

Date of experience: February 3, 2020
Austria
2 reviews
0 helpful votes
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This place ok
February 4, 2020

Got a rental with short notice staff are helpful and friendly. Waited an hour there and these guys had me out the door in 15 minutes.

Date of experience: February 3, 2020

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+300