business logo of EconomyBookings

EconomyBookingsReviews 4,746

2.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EconomyBookings?
grey star
grey star
grey star
grey star
grey star

EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
829
value
792
shipping
474
returns
613
quality
681
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

Canada
2 reviews
0 helpful votes
Follow William V.
Unfollow William V.
Share Review
Report Review

The service is swift
February 4, 2020

Convenient location, swift service, friendly atmosphere, courteous, good car, good price. Super profesional and always willing to help

Date of experience: February 3, 2020
Germany
2 reviews
0 helpful votes
Follow jose t.
Unfollow jose t.
Share Review
Report Review

Good experience!
February 4, 2020

The car is new and clean, and we have a nice journey with the car! The staffs of enterprise is very kind

Date of experience: February 3, 2020
Canada
2 reviews
0 helpful votes
Follow George M.
Unfollow George M.
Share Review
Report Review

Friendly service
February 4, 2020

Never had an issue with their cars, but allow extra time for pick-up as it can be a very busy location, especially on Fri and Sat. Could use more staff during busy periods

Date of experience: February 3, 2020
Ohio
2 reviews
0 helpful votes
Follow Megan R.
Unfollow Megan R.
Share Review
Report Review

No problems
February 4, 2020

They always have a car ready at the time you reserve (unlike a lot of locations) and they usually cut you a break if you go over the 24 hour mark by an hour or two

Date of experience: February 3, 2020
Canada
2 reviews
0 helpful votes
Follow Marat S.
Unfollow Marat S.
Share Review
Report Review

Experience
February 4, 2020

The car was great, the service was really terrific. Everyone was very friendly. An overall solidly good car rental experience

Date of experience: February 3, 2020
Germany
2 reviews
0 helpful votes
Follow Alex L.
Unfollow Alex L.
Share Review
Report Review

EconomyBookings
February 3, 2020

Great cars, great location and excellent customer service. I only rent from EconomyBookings!

Date of experience: February 2, 2020
Ohio
2 reviews
0 helpful votes
Follow Samuel F.
Unfollow Samuel F.
Share Review
Report Review

Rented the car
February 3, 2020

Rented for the first time real good deal for a van and also staff at the airport are super friendly. Real quick service and everything went very well

Date of experience: February 2, 2020
NL
2 reviews
0 helpful votes
Follow Andy P.
Unfollow Andy P.
Share Review
Report Review

Good specials!
February 3, 2020

Excellent customer service. Great cars. Easy & quick check-in and check-out process. Good specials! Would highly recommend!

Date of experience: February 2, 2020
Norway
2 reviews
0 helpful votes
Follow Benny U.
Unfollow Benny U.
Share Review
Report Review

Thank you
February 3, 2020

Thank you for making my experience quick & easy. Friendly staff too! Fab! Totally good and proven service

Date of experience: February 2, 2020
France
2 reviews
0 helpful votes
Follow Tyler T.
Unfollow Tyler T.
Share Review
Report Review

Good SUV
February 3, 2020

The staff is really very helpful and polite! I will always recommend this service, many thanks for the rental!

Date of experience: February 2, 2020
Austria
2 reviews
0 helpful votes
Follow Veronica S.
Unfollow Veronica S.
Share Review
Report Review

Good. :)
February 3, 2020

They have great customer service and very helpful. The cars we always get run good. :) good. :) good. :)

Date of experience: February 2, 2020
Qatar
1 review
0 helpful votes
Follow Raghav C.
Unfollow Raghav C.
Share Review
Report Review

Good
January 31, 2020

I like to rent a car from economy booking and they just help us make easy to rent a car and its user friendly.

Date of experience: January 31, 2020
Mauritius
1 review
0 helpful votes
Follow Alec B.
Unfollow Alec B.
Share Review
Report Review

Good service
January 31, 2020

Representatives were in touch with me beforehand for the pick up of my car. Locating them and the car took some time, but I was happy with the car I received. It was an upgrade at no extra cost.

Date of experience: January 30, 2020
Switzerland
2 reviews
0 helpful votes
Follow Gabriel V.
Unfollow Gabriel V.
Share Review
Report Review

EconomyBookings
January 29, 2020

I called looking for availability and even though they didn't have what I needed Steve was extremely helpful and respectful. This company has very good employees and customer care

Date of experience: January 28, 2020
Germany
2 reviews
0 helpful votes
Follow Laura C.
Unfollow Laura C.
Share Review
Report Review

Great service
January 29, 2020

I've rented vehicles EconomyBookings location for years! Management has changed however the service is always FANTASTIC!

Date of experience: January 28, 2020
Nevada
2 reviews
0 helpful votes
Follow Robert A.
Unfollow Robert A.
Share Review
Report Review

Car good
January 29, 2020

We had a 40 minute wait until a car was available. This was OK as we were not in a hurry. Car, a Chrysler 300 was very good

Date of experience: January 28, 2020
Ohio
2 reviews
0 helpful votes
Follow Howard T.
Unfollow Howard T.
Share Review
Report Review

Thanks again!
January 29, 2020

Thanks for making my rental so easy and fast. I always enjoy being able to drive around Milan in the great looking Suv's that you keep on site!
Howard Tmio

Date of experience: January 28, 2020
Washington
2 reviews
0 helpful votes
Follow Kelly G.
Unfollow Kelly G.
Share Review
Report Review

Uncomplicated, fast, even in the event of damage! Perfect. I would definitely rent with them again. Thanks for making my trip home a little easier!

Date of experience: January 28, 2020
Switzerland
2 reviews
0 helpful votes
Follow Ismail D.
Unfollow Ismail D.
Share Review
Report Review

Excellent service. Will always refer it. Samir was really helpful and nice to us. The staff were very nice. Will come back

Date of experience: January 28, 2020
Lithuania
2 reviews
0 helpful votes
Follow Santiago H.
Unfollow Santiago H.
Share Review
Report Review

Inexpensive rental price, I searched for this service for a long time and found it! Thank you kind and honest comrades! I will always and always recommend

Date of experience: January 28, 2020

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+300