EcklersReviews 2,133

Watch their prices catalog is cheaper than when you call to order I was overcharged and didn't realize it till after I hung up now taking forever to get my refund money back also gave them part numbers and they ordered the wrong stuff took 2 seconds to take the money out of my account for the stuff I purchased but 7 to 10 days to put the money back on to my account that they need to refund also some things has not shipped yet

Found what I wanted. Quick, Easy. And received it in just a few days. Thank you!

It was great. Fast. Great quality thanks for the part

I ordered parts 3 different times and 2 out of the 3 they f!#%ed it up. This time I order a 5 piece hood kit for my 65 TBird they only sent 3 pieces. I called and sent pictures and they came back with. You need to pay $15 dollars for FedEx to come pick it up and return or go to FedEx and drop it off yourself for free. Once I have done that, then I only then would they send the new kit. I call to ask why they could not just send the 2 missing pieces missing and not have to go thru all the bs of sending it back and forth. The lady said it's the Policy and it is what it is. A real robot... asked to speak to a supervisor and what you know none available. It make no sense! Next stop is Yelp and then Google. Thanks but not thanks!

Don't get suckered into aftermarket products being the same. They are NOT. This is the only gas pedal for impala that stays on. Thank you Ecklers

I have bought parts from you guys for some years, But it had been a while. So I reset my password on 8/21 and starting ordering for my New Nomad project. The very first thing I encountered was a poor website. Could not shop just for a nomad when I would search by part number it kept adding the word row with a symbol to the search bar. But I finally got my 1955 Nomad door weatherstrip. When I received them on Saturday. What came to me was weather strip for a mid 60ties car. No packing list. Got on the phone right a way and after I was coached on all the pics I had to take of the box and item inside He told me that as soon as fed ex let you know they had the package you would send out the right item within 24 hours. Printed off a label, repacked the box and drove to a fed ex store. That same Saturday.

In the mean time I received my seat belts still no packing slip but apparently correct I haven't tried installing them yet. On my last order I received yesterday it only had 4 of the items I ordered in the box (out of 6 items ordered) Again no packing slip or invoice or anything. Just the number 13 hand written on the box (same as the return) So I called this morning I was told those items are dropped shipped but haven't shipped yet. How was I supposed to know that? You certainly don't let anyone know that on your web-site.

Having shipped the wrong weatherstrip back last Saturday I was expecting them back by Wednesday at least. She told me today that "Oh. Those had to be drop shipped too and they haven't shipped yet." No invoices were sent out when ordered or shipped

Wow- What a horrible way to do business. Wrong items shipped, promised shipping times ignored, no communication. I asked for refunds of everything that hasn't shipped. I will find a different supplier for the last 10G that I have to spend getting this car to the show.

PS, Even though they have not yet shipped the items i canceled it will still that a week to issue a refund. There are many other options out there.

Bob Wilhelmi
*******416

On time shipping, correct parts and good quality, I will order again as I restore my 72 Chevelle

I found the part I need, had to use google search to find it.

I looked it up,decided that it was the one for my 1972 c 10 with a/c, and ordered it.

"1958-1960 Ford Thunderbird Water Pump" failed upon first start up in a spectacularly bad way, taking out a brand new custom aluminum radiator with it. The pressed on flange that the fan bolts onto came off instantly and has nothing really keeping it onto the shaft. Customer support offered 55 dollars in store credit or 27 dollars refunded. Beyond insulting considering their overpriced water pump caused hundreds of dollars of damage. Refused to overnight a new pump, or even send one out until they had received the defective one to "inspect".

If you absolutely need this part - factor in having to weld the flange to the shaft before use.

This shop will not be using Eckler's again, however.

Very efficient sale. Nice product as always. I'd buy again. Thank you.

Make the description more detailed so that the wrong item is not ordered.

Easy to find parts. Parts shipped and Arrived fast. The parts are not fitting properly. Can't roll the windows up and the doors are hard to close