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EcklersReviews 1,418

4.2

From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.


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Ecklers Reviews Summary

The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.

This summary is generated by AI, based on text from customer reviews

service
153
This company responds to reviews on average within 2 days

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15,967 reviews
Arizona
1 review
0 helpful votes
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Ship from
May 7, 2024

Rep told me it was shipping from LA California. Just to find out it's coming from Florida. Now I have to wait an extra 7 days of car being down

Date of experience: April 24, 2024
Georgia
1 review
0 helpful votes
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This has made has put me on the fence with ekler's. I have talked to customer service on this. You buy this in a pack of 4.3 is sent,...someone had to package these for shipment. Makes you wonder?!

Date of experience: April 24, 2024
California
1 review
0 helpful votes
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Mis matched
May 7, 2024

Would have been higher if the bolts and nuts of the seat belts were the same thread. Off to the hardware store.

Date of experience: April 24, 2024
North Dakota
1 review
0 helpful votes
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Excellent Replacement Gauge
May 7, 2024

This gauge arrived promptly and worked perfectly when installed. It looks just the the original it replaced.

Date of experience: April 24, 2024
Puerto Rico
1 review
0 helpful votes
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Price is to high. But is worth fast shipping good quality products

Date of experience: April 23, 2024

Great and very easy
December 4, 2023
Previous review

Great and very easy

Date of experience: December 4, 2023
Oklahoma
1 review
0 helpful votes
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My experience ordering over the phone with Mike was excellent. He took care of me, got the order processed and shipped quickly. Even got it out the door to me cheaper then I thought.

Date of experience: April 23, 2024
Ohio
1 review
0 helpful votes
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I like that. It's quality. Parts always fits right and great customer service

Date of experience: April 23, 2024
Illinois
1 review
0 helpful votes
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Good parts and fast shipping I had to call and speak to customer service and they were helpful

Date of experience: April 23, 2024
California
1 review
0 helpful votes
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Rear brake line kit for a '65 Mustang single exhaust purchased. Had to bend the brake lines a bit to make them fit. Haven't added the brake fluid yet so I don't know if its going to leak but I got my fingers crossed that it works and the fittings seat well.

Date of experience: April 23, 2024
Maine
1 review
0 helpful votes
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Best customer service
May 7, 2024

When part of my order was missing, Ecklers sent the rest of the Order amazingly fast. Service fast and friendly!

Date of experience: April 23, 2024
Tennessee
1 review
0 helpful votes
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Windshield washer pump
May 7, 2024

Great company to deal with. Good pricing. Part arrived fast and appears to be well built and to original design. Very good instructions.

Date of experience: April 23, 2024
Florida
1 review
0 helpful votes
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Great service and prices
May 7, 2024

Parts were priced right and availability was great. Parts arrived quick and well packaged.

Date of experience: April 22, 2024
Florida
2 reviews
0 helpful votes
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Had the part we needed
May 7, 2024

Quality part much better looking/working than other on-line options

Date of experience: April 22, 2024
Michigan
1 review
0 helpful votes
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Valve cover
May 7, 2024

The valve cover purchase was Excellent experience!

Date of experience: April 22, 2024
Georgia
1 review
0 helpful votes
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Great service, great product
May 2, 2024

Good experience as always for the past several years

Date of experience: April 22, 2024
Texas
1 review
0 helpful votes
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Parts
May 1, 2024

Yet to be determined. Waiting on parts and quality.

Date of experience: April 21, 2024
California
1 review
0 helpful votes
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πŸ‘πŸ»
May 1, 2024

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Date of experience: April 21, 2024
Michigan
1 review
0 helpful votes
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Ordered weatherstrip seals for '62 thunderbird, came in on time; right as it was done being painted.

Date of experience: April 18, 2024
Washington
1 review
0 helpful votes
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Easy site
April 27, 2024

Easy to use site, fast shipping.
Over excessive spam email after creating an account.

Date of experience: April 17, 2024
Mexico
1 review
0 helpful votes
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Competitive prices
April 27, 2024

I have been looking for some parts that only here has and with good price.

Date of experience: April 17, 2024