From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Pleasant very good I hate doing these you're welcome
Had the part I needed. Easy lookup and verification, and easy checkout
To find out what booster i needed.Told exactly what I had and what I needed. Person told me what part was needed. I ordered it, as soon as he sent confirmation with picture, called back and told him I asked him for a two cylinder to replace a stock single one.he said it was too late it was already in shipping department. Couldn't be canceled, had to send it back when it came. Only had been a few minutes since I got the confirmation. Now have to wait for it and go through the process of sending it back.
Waited 3 months for emergency cables for my chevelle got brake lines for a camaro sent them back 3 weeks ago haven't got my refund I even called their supplier he said they had the cables in stock I called ecklers 5x they kept extending the eta then got the wrong parts very unprofessional horrible customer service and they lied to me repeatedly their supplier confirmed it I ordered from them had it in 4 days 25% cheaper never buy from liars don't trust them they are a rip off still haven't received my refund they are trashy people
I needed some parts for my 1979 corvette. I went online and ordered them. Very simple for an old guy. Thanks for being there!
Great site, easy to use, items were shipped separately which was confusing, but customer service was great.
Very cool
Josh fixed me up, gave me a lot of information on what I was looking for and what I could use
The part I ordered fits my vehicle perfectly, as you said it would. I'm very happy with my purchase.
Good service, great products, took some time to receive the product but overall good packaging quality
Quick delivery and great quality parts make me smile 😁
I have had spend a lot of time to process this return so far and have not completed the process been able to return the items yet.
Very easy to order and prices were extremely competitive. I had a delay with my order being verified and the customer service team was great. Shipping was extremely fast and I received my order in less than 5 days.
Very professional person very helpful new there job
Good site. Easy to navigate.Shipping was quick. Overall a good experience.
No problems ordered easy and was delivered on time as per stated
Great deal been waiting to buy my steering column for some time
Received the part relatively quickly, with email notifications ahead of time. Plus a follow up email to make sure I received the part.
Great product, shipped in a timely manner in perfect condition. Thank you.
I Received my order as scheduled on time. When I have ordered product, the product is delivered within the time they estimated the delivery. It allows me to watch for the package on a timely bases.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members