From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Had no problems and order came on time. Would order from them again
Easy parts lookup and order. Quick shipping. Parts fit perfectly, simple installation, back on the road.
Delivery was on time. Sales are always a motivator to buy that extra item.
Great prices and easy to place order! Haven't installed yet but the quality is great.
Every thing was great and fast 😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😆😀😀😀😀😀😀😀😀😀😀😀😀
Fast shipping and nice online, have in stock the part wanted another people not have the part in stock, thank again.
One of the headlights was broken, Will contact your service to get a replacement.
Corvette cover. Fits perfectly and does a great job protecting the vehicle.
Fast and easy. Only reason I gave it a "4" was I had to do it myself...LOL.
My shopping experience was easy and my order was delivered on time.
After a long wait on hold, your competitor didn't have what I needed. Prompt, personal service from Ecklers and I have what I was looking for
Quick chat with rep helping me to get the right part. Much appreciated!
Fine to order you shipped 2 packages only received 1.
The delivery was quicker than thought. It was a comforting surprise to see the order
The part I ordered fit perfectly an was exactly as advertised, and at a very good price. The staff I spoketo were very helpful in making sure it would fit.
I quickly received the exact parts that I expected. The on-line catalog quickly narrowed down the choices to the exact parts I needed.
Have bought parts from ecklers for years,the only thing that has changed is the availability of some parts.Selection is not what it was but you see it with all the suppliers,wish that could change.
Ecklers is fine, shipping was fast, product is flawed. Side drivers vent window does not fit correctly at top of frame. Has 1/2 inch gap between vent frame and door frame at top.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members