From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very fast shipping, this was my first order and I will be back
I ordered online a brake booster for my El Camino. It said it fit browsing through the second page. It said it cannot confirm fitment I called your customer service and they said it did not fit so I requested a refund. I asked him if he could look up similar models that may fit, the guy side and hung up on me if he doesn't like to work there why is he there?
I'll be ordering other components once my car is painted and upholstered.
The part came fast and they are just how they are suppose to be. Very impressed with the fast delivery though. Keep it up.
They carry anything you need to keep your corvette in great shape.
Item as described no problems! Had what I needed. Part matched the original. Good price and communication.
Easy and great price for what I needed. Quick delivery. Thank you.
Product was as promoted and i have not installed it yet but looks to be correct.
Fast service on in stock items. Was notified that part 2 of my order will be shipped between 7/16 and 7/20. Nice to see the status on your "orders: info. Will order more products for my 1966 Galaxie 500 Convertible.
Fastest easiest online transaction in yrs. And that covers lots of companies. Rice was very reasonable. The moldings are absolutely beautiful.
I would like to return the double portion of my order I only need enough parts to do 2 front wheels and I received enough to do 4
Awesome I will be ordering again I appreciate the fast response I ordered online and received email rite back
Hassle free order, had the parts that I needed in stock and was delivered in a timely manner.
58-60 thunderbird expansion tank. The tank looks like they spent less that 5 minute on the paint. Fish eyes and dirt in the paint. Partially painted. Poor job. Hopefully it doesn't leak. Customer Service gave me a credit.
Was not expecting my order to arrive so fast. Was able to get them installed and back on the road.
Easy online shopping. You had the parts I needed. Shipping cost was reasonable.
Great open box item. I was searching everywhere for this steering column. Most places wanted from $1,300-$1,500.
Ordered three items and they arrived quickly but on three different days.
I do not wish to do reviews. This is very annoying to me. Everything is good.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members