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EcklersReviews 1,394

4.2

From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.


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Ecklers Reviews Summary

The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.

This summary is generated by AI, based on text from customer reviews

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15,926 reviews
Texas
1 review
0 helpful votes
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Fast shipping and good packing.
August 8, 2024
Updated review

I ordered a power window motor that was an unboxed item at a better price. When it arrived, it was packed and box very well and looked brand new so I got a brand new item at a good reduction in price.

Date of experience: July 29, 2024

This item is pretty expensive, but where am I going...
June 28, 2024
Previous review

This item is pretty expensive, but where am I going to get them? Thanks

Date of experience: June 18, 2024
Massachusetts
1 review
0 helpful votes
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Service
August 8, 2024

Great service,the prices were great and the customer service was awesome, I would definitely recommend you thanks again

Date of experience: July 29, 2024
Texas
2 reviews
0 helpful votes
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Great deal
August 8, 2024

Quick and easy fast shipping just what i was looking for great deal

Date of experience: July 29, 2024
Virginia
3 reviews
0 helpful votes
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Pipe was not welded correctly
August 8, 2024

Pipe was not welded correctly. I had to have it welded.
Ends were bent during shipping. They literally just put tape on the ends. No padding.

Date of experience: July 29, 2024
New York
1 review
0 helpful votes
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Satisfied Customer
August 8, 2024

Great parts, Great Service and reasonable prices. Very Satisfied.

Date of experience: July 29, 2024
Virginia
2 reviews
0 helpful votes
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Customer happy
August 8, 2024

So far so good customer is pleased. Only place I could I could find the part.

Date of experience: July 29, 2024
Michigan
1 review
0 helpful votes
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Shipping expense
August 8, 2024
Updated review

Good price on item shipping way too much, would purchase more products but shipping is too much.

Date of experience: July 29, 2024

Shipping is outrageous!
January 11, 2024
Previous review

Shipping is outrageous!

Date of experience: January 4, 2024
Alabama
1 review
0 helpful votes
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VERY DISAPPOINTED!
August 8, 2024

We placed a order for a "Steeroids Power Steering Rack and Pinion Conversion Kit" for a 69 Camaro that has been restored. The package arrived with the end open, was never even taped. The inside parts were hanging out and bolts through the other end as well. Fed Ex stayed with us and helped check the contents to make sure it was all there. This box was in no shape or form heavy enough to hold the contents. When we got the rest of the box open, the contents looked like they came from a junk yard and need alot of paint work before putting on this car! Of course it was a inconvenience to send back because we did not have a box it would fit in. We called Eckler's and they offered a credit on our account which was $200 and something or settle for a cheaper price to place on the card the order was placed on. Seems alittle crappy to me considering how much we spent! Very diappointed in this company and may think twice about ordering again with them. There will be alot of work involved in getting the part ready to install in this Camaro and they didn't seem to care. Just made sure they told us to make sure we were happy with our choice of credit like we had a choice for something better!

Date of experience: July 29, 2024
Kentucky
1 review
0 helpful votes
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Awesome job
August 7, 2024

Excellent customer service and extremely knowledgeable on products

Date of experience: July 28, 2024
Louisiana
1 review
0 helpful votes
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Bumper heaven
August 7, 2024

Just what I needed! Now everything closes quietly! Easy ordering process. Quick shipping.

Date of experience: July 28, 2024
Michigan
1 review
0 helpful votes
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The box the 700 dollar car cover came in had little to no weight with the car cover in it. I hope it's a good cover.

Date of experience: July 28, 2024
Florida
2 reviews
0 helpful votes
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Vats bypass
August 7, 2024

Great shipping came much earlier than expected price was great website was easy to navigate

Date of experience: July 28, 2024
Louisiana
1 review
0 helpful votes
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1993 Corvette Brake Hoses
August 7, 2024

Did a side by side comparison and they matched very well.

Date of experience: July 28, 2024
Oklahoma
1 review
0 helpful votes
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Very fast service.
August 6, 2024

Very good parts and delivery was fast. Would really recommend.

Date of experience: July 27, 2024
Minnesota
1 review
0 helpful votes
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Service too fast.
August 6, 2024

Ordered a manual only to discover there was one stored in the vehicle. Called to cancel the order, approximately 4 hours later, and was informed the order had already gone to shipping and could no longer be cancelled.
This was my fault, so this is not a complaint but it seems odd that I could possibly return it once I received it but could not cancel it while it was still in your hands.?
I'll definitely be more careful should I order again.

Date of experience: July 27, 2024
Wisconsin
1 review
0 helpful votes
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1980 Corvette
August 6, 2024

I had a great and informative experience with my agent Rob! One phone call was all I needed to get the answer's and parts I was looking for. I look forward to doing business with Eckler's again for all my needs!

Date of experience: July 27, 2024
Maryland
1 review
0 helpful votes
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I don't have a camaro
August 6, 2024

I filled out the info for my car, I have a 69 Fairlane and you keep sending me deals on camaro parts. DUH!

Date of experience: July 27, 2024
Ohio
1 review
0 helpful votes
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A very pleased customer
August 6, 2024

Good deal, very sharp. I will purchase stuff in the future. Very pleased.

Date of experience: July 27, 2024
Kansas
1 review
0 helpful votes
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Smooth transaction and delivery
August 4, 2024

The ordering was super easy and the parts came quickly. We will order from them again.

Date of experience: July 25, 2024
Minnesota
1 review
0 helpful votes
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I think the shipping is way to high, the item can only weigh about an ounce, put it in an envelope stick $1.00 on it for postage and it should be good. $6.95:is crazy. What percentage is the tax, that seems high also

Date of experience: July 25, 2024