From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Rey was great on handling this order. He researched and found the hoses I needed. Great on the phone and just a great guy to talk to.
Easy to order, but the shipping was nearly the cost of the hood. On the other hand, delivery was right to my door, and the shipping company was easy to work with, and let me inspect the hood before signing off.
Ordered hood hinges for a '68 impala. Nice fit, nice operational functionality. Part shipped next day after ordered and was received a few days later.
Best service came on time. They have the right product for my car.
Very great! 👍🏽 I will definitely be ordering more! You guys rock!
Ordered a pair of deluxe bumper guards for my 1967 Camaro. Ordered them online. Quality was very nice, and the shipping was fast.
Easy shopping, quality product, protective packaging and fast shipping.
I received one of the two items that I ordered. The other was on back order and I canceled the item.
They had my part in stock and shipped it as soon as the order was confirmed.
Thanks for being a consistent supplier of parts for our older cars.
I received the Hood scoop & tried it on my Torino's hood where the original one was. I found that the bolt on the driver's side front is about 3/8ths to 1/2 inch off from the bolt hole in the hood. The bolt on the passenger side is ok. The scoop I'm replacing is a Ford factory scoop with Ford Assy C90-B1GC664-B 40-2432 7 & Ford Panel C90B*******-B 40-2433 on the right Underneath side & Ford Assy C9ZB16C6648 40-2430 & Ford Panel C9ZB*******-B 40_2431 on the left underneath side. The reason I'm replacing uit is because it is cracked. The one I got from you is no good to me.
Super helpful. Extremely knowledgeable technician.
Just opened the box containing the hood hinges I had ordered. I'm very disappointed with the way they were packed. They were just put in a box, the pair of them without anything to keep them from banging against each other.
I'm not very happy and I won't be using this supplier again.
I had given up on Eckler's and frankly I was pleasantly surprised. On time and as represented. Overall a good experience.
Website remembered my search history and suggested an item on sale that I needed. This is a great alternative to other suppliers offering at twice the price. I'll be cutting the part to use as a patch panel, retaining as much of the original as practically possible.
They look beautiful thank you so much! It will be a couple months before they installed
Order was shipped out within hours and the price was much lower than the other parts houses for the same brand and part
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members