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EcklersReviews 1,423

4.2

From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.


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Ecklers Reviews Summary

The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.

This summary is generated by AI, based on text from customer reviews

service
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This company responds to reviews on average within 2 days

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15,978 reviews
Ohio
1 review
0 helpful votes
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Missing ignition shielding
September 6, 2024

Delivered as advertised, fit perfect and added some bling to the engine.

Date of experience: August 27, 2024
Alabama
1 review
0 helpful votes
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Great experience! Very satisfied. Correct item was on sale and arrived in 3 days. I've installed the headlight vacuum actuator and it works as expected

Date of experience: August 27, 2024
Illinois
1 review
0 helpful votes
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Good
September 5, 2024

Poor packing resulted in a damaged part, but Eckler's replaced it no issues. Just the hassle of having to send in pictures and take it to a Fed Ex store. Replacement part was good.

Date of experience: August 26, 2024
North Carolina
1 review
0 helpful votes
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Easy Order
September 5, 2024

Great experience and easy to navigate to order. I will definitely order again.

Date of experience: August 26, 2024
West Virginia
1 review
0 helpful votes
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Part does not fit my application.
September 5, 2024

PCV hose doesn't fit my full-size Mercury. The bends are 180 degrees off. I doubt it will fit any application. Simply not worth the effort to return.

Date of experience: August 26, 2024
New York
1 review
0 helpful votes
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Good to go
September 5, 2024

Found the part,ordered the part, received the part. Overall a great experience.

Date of experience: August 26, 2024
Illinois
1 review
0 helpful votes
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Corvette parts
September 4, 2024

Order received but missing one item. After contacting customer service, I was told it was out of stock. Would have been helpful to just put a note in the box regarding out of stock item.

Date of experience: August 25, 2024
South Carolina
1 review
0 helpful votes
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C3 happy
September 4, 2024

Easy to navigate and especially liked the frequent bought together, makes sure I don't forget about something.

Date of experience: August 25, 2024
Arizona
1 review
0 helpful votes
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Perfect part
September 4, 2024

Always a pleasure, the part I bought got perfectly, I forgot to make a video.

Date of experience: August 25, 2024
Illinois
1 review
0 helpful votes
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Great service
September 3, 2024

Received notice that was delivered the day after I ordered and called them and they straightened it out right away

Date of experience: August 24, 2024
South Africa
1 review
0 helpful votes
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Customer Len Dutilleux very satisfied.
September 3, 2024

The shipment was delivered on time and in line with the brief

Date of experience: August 24, 2024
Texas
1 review
0 helpful votes
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In Stock!
September 2, 2024

Good. Minimum wait time. In stock. Packaged securely. Online transaction all that was required.

Date of experience: August 23, 2024
Puerto Rico
1 review
0 helpful votes
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Thanks so much!
September 2, 2024

Really easy to order recommend you guys to others that are looking for quality parts and fast shipping!

Date of experience: August 23, 2024
Michigan
1 review
0 helpful votes
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Great fitment
September 2, 2024

I was very impressed how well they fit. Installation was quick and easy

Date of experience: August 23, 2024
South Carolina
2 reviews
0 helpful votes
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Freshen up the Vette
September 1, 2024
Updated review

I have had an ongoing restoration project with my 1968 C3 convertible, I am always finding new opportunities to improve the car, Ecklers has made it easy to find what I need when I need it.

Date of experience: August 22, 2024

2 of the 3 items I needed were in stock, the 3rd was...
September 1, 2024
Previous review

2 of the 3 items I needed were in stock, the 3rd was not. These two will keep me going for now, thanks

Date of experience: August 22, 2024
Utah
1 review
0 helpful votes
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Replacement Fenders
September 1, 2024

Replacement show quality fender arrived in perfect condition. It looks beautiful, if it fits as good as it looks then we have a Winner!

Date of experience: August 22, 2024
Tennessee
1 review
0 helpful votes
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Correct Item
September 1, 2024
Updated review

Item was what we needed. We did not get the hardware, but was given a credit for not getting the hardware.

Date of experience: August 22, 2024

Correct Item
May 13, 2024
Previous review

The item was correct however it did not come with the hardware needed. We had to purchase the hardware separately. We did get a refund for the missing hardware.

Date of experience: May 3, 2024
Pennsylvania
3 reviews
0 helpful votes
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Packed well!
September 1, 2024

Easy site to use. The parts have already been installed. Everything fit well and look great!

Date of experience: August 22, 2024
New Jersey
1 review
0 helpful votes
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Great products at a good price
August 31, 2024

Everything was quick and easy. The items I ordered seem to be high quality and fit perfect. Very friendly and helpful

Date of experience: August 21, 2024
Illinois
1 review
0 helpful votes
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Part was a day late
August 31, 2024

It showed up a day late. I need it on Saturday like it said when I ordered it.

Date of experience: August 21, 2024