For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Delivered as advertised, fit perfect and added some bling to the engine.
Great experience! Very satisfied. Correct item was on sale and arrived in 3 days. I've installed the headlight vacuum actuator and it works as expected
Poor packing resulted in a damaged part, but Eckler's replaced it no issues. Just the hassle of having to send in pictures and take it to a Fed Ex store. Replacement part was good.
Great experience and easy to navigate to order. I will definitely order again.
PCV hose doesn't fit my full-size Mercury. The bends are 180 degrees off. I doubt it will fit any application. Simply not worth the effort to return.
Found the part,ordered the part, received the part. Overall a great experience.
Order received but missing one item. After contacting customer service, I was told it was out of stock. Would have been helpful to just put a note in the box regarding out of stock item.
Easy to navigate and especially liked the frequent bought together, makes sure I don't forget about something.
Always a pleasure, the part I bought got perfectly, I forgot to make a video.
Received notice that was delivered the day after I ordered and called them and they straightened it out right away
The shipment was delivered on time and in line with the brief
Really easy to order recommend you guys to others that are looking for quality parts and fast shipping!
I was very impressed how well they fit. Installation was quick and easy
I have had an ongoing restoration project with my 1968 C3 convertible, I am always finding new opportunities to improve the car, Ecklers has made it easy to find what I need when I need it.
2 of the 3 items I needed were in stock, the 3rd was not. These two will keep me going for now, thanks
Replacement show quality fender arrived in perfect condition. It looks beautiful, if it fits as good as it looks then we have a Winner!
Item was what we needed. We did not get the hardware, but was given a credit for not getting the hardware.
The item was correct however it did not come with the hardware needed. We had to purchase the hardware separately. We did get a refund for the missing hardware.
Easy site to use. The parts have already been installed. Everything fit well and look great!
Everything was quick and easy. The items I ordered seem to be high quality and fit perfect. Very friendly and helpful
It showed up a day late. I need it on Saturday like it said when I ordered it.