EcklersReviews 1,418

Found what I needed and made it easy to place the order. Every went fine.

Part fit perfectly and works perfectly. A trouble free transaction. T/y

Item was not as pictured so disappointed, but seems to work okay. Could have purchased cheaper somewhere else if I had known.

Still waiting for a catalog. Almost a month still have to order more stuff.

Ordered scratch and dent. Was not advertised as not in stock. 2 weeks go by, don't know when or if it will be in stock,. All we can do is wait. Could not come to a good resolution to this issue.
Way to take care of a first time customer.

Waiting on the correct hardware to install brake calipers! I need the correct fittings as soon as possible!

I purchased the windshield trim and clips for a 56 chevy 210 wagon, also window channel felts. Items are of great quality. On line purchase was easy and fast with no issues. Thanks!

Ordered what I needed. Had model specific items. Items were delivered in a timely manner

Quick easy product funding even quicker ordering pleased with the entire process

Ordered parts,parts arrived quickly and timely. Parts are correct to original and good quality

This is the first time I've ordered since Eckler's took over from Mac. The experience was simple and easy.
But why is it I can order parts and they come in within a week but when I order a catalog I never seem to get it

Second time I have purchased parts from your store and very satisfied.

Simple, efficienct, and pleasant! The particular item is of historical significance with regard to restoration!

Ordered came faster than expected unfortunately one of the rims outer lip was bent. With a tire on it it balanced out great but you expect to get four rims perfect when your buying from Ecklers

Started the online chat and was prompted to ask about ongoing deals and promotions.

I first asked about an advertised t-shirt (kiss my ss) that did not include a photo of the actual shirt. The customer service personnel couldn't help either because he couldn't access a photo. That was odd. How do you advertise and sell a shirt that nobody can see.

I asked about the promotions. First I was told that it wouldn't apply to my order because my order had already shipped. That was a lie. I then sent him a screenshot showing that my order was processing. He then asked fo my order number. I thought he already had it, since he stated that it had already shipped. Then the customer service rep proceeds to tell me that since I was about $27 away from the minimum requirement for one of the promotions then I would not be eligible. You would think that he would at least attempt to find a lesser expensive item to add to my cart to get me to the limit for the deal. That way I would get the $50 off of 300 which intern would motivate me to spend even more money with the company. Neither of which did he attempt to do. He just stated company policy to me via the chat. After being lied to initially, and told that my order had shipped and then being quoted company policy about the minimum amount needed to get a coupon, it shows me that the customer service leaves much to be desired.

Quick, easy and good price on item and shipping. Better quality on part than another company's version.

You had the part I needed for my 1975 Corvette. It was a very smooth transaction. Thank you.