From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Hannah was very knowledgeable, and a great help with gettin my order completed. The best customer service. Thank ya very much!
Very good experience easy and fast shipping. I talked with Mike B B he was very knowledgeable and helped me choose the right part I needed for my T-Bird
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Easy to use! Quick ship and all the exact parts that was ordered and delivered in a timely manor.
A day earlier than expected. I'm thinking it was a joint effort between Ecklers and the USPS. So, very pleased with the service. Even happier that the relay I purchased fixed the problem. YAY!
Started receiving questionnaires about product. Couldn't review product until I received it. It is what I wanted
Items arrived well packaged and ahead of schedule. I will order from them again.
The website is easy to navigate. Liked the option for open box discounts.
The delivery was faster than I expected. It was very well packaged and no damage whatsoever. Delivery driver placed it in a safe and concealed spot. Exceptional service.
These guys went above and beyond to help me and shipping was fast
My experience with Ecklers was just right. No complaints at all. I received the exact product i ordered. Thanks much!
Awesome site for my restoration project. I will be buying most of my parts from Ecklers.
Since I purchased one item from Eckler I have been flooded with emails from you. If this continues I will block all emails from you and never purchase anything else from you!
I ordered from internet and was impressed with quality when I received it
The parts ordered came in two deliveries. The second a few days after the first. When the second delivery arrived a portion of the product was poking out of the box. I won't know if there is an issue until my mechanic open the boxes next week. If there is an issue, I trust your return policy will make this a seamless issue.
As usual, always excellent prices and customer service.
I'm happy with my purchase of a water pump. However the front cover was slightly bent around the edges. Nothing too drastic and overall the part looks good. The product However doesn't look like the picture shown on the website.
Very Nice Parts as always. Eckler's website is an easy experience to look up parts, and has always had in stock what i have needed. Fast shipping arrived in great condition. Thank you very much Eckler's.
Very Satisfied. Nice system, fast shipping. Simple to assemble with slip together pipes. Hardware also was awesome.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members