From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
An awesome company to shop with! Great
Products and wonderful customer service.
I ordered parts on or about September 23rd and had them in hand on September 30th, it doesn't get much better than that!
The product came in damaged due to the way it was package the product did not have any backing.
Good service. Delivered on time. Will use your company again
Rock Auto is great! Have been using them for years and very happy.
Hoses were of good quality, same exact shape, no issues installing them.
Ecklers is a horrible company. I purchased a Power Brake Booster for $240 for the restoration of a 1975 Oldsmobile Cutlass Supreme only to find out later that the Brake Booster does not work. Ecklers sent me a bad Brake Booster. I called their customer service and told him my order number and he said it was not a valid order number even though I have a email receipt, and that the ownership at ecklers has changed in the last year. Obviously Ecklers is a fly by night company that sells bad products and then changes ownership to avoid returns. Daniel C. Grimes order #*******
Great! Fast Delivery! Great product. Had to modify slightly due to AC and larger radiator on my "55 Belair Hot Rod. Was an easy cut to fit and bolt in.
Looks great!
I ordered some seat brackets and side window chrome for my 72 chevelle. To my surprise, it showed up in 3 days! It was all packed very well. Better than a few of those other places I have ordered from! Very satisfied!
The day I ordered parts, I started getting emails asking how the service was before i received my parts, this was annoying
I received an email on 3/13/24 that my order had shipped, but when I called the transport company to get a status update I was told that my order wasn't ready when their driver went by to pick it up. I called Ecklers and was told my order would be going out today (3/18/24). Hopefully, it will go out today and I'll be satisfied once received.
1 order confirmation. 6 spam emails before shippng.
"You are receiving this newsletter because
You opted in to receive emails from Ecklers.com"
What part of not checking that box on checkout is lost on you?
Fast and efficient. Loved the option are being able to track my package and know exactly when it's arriving.
So far, everything that I have bought has been top notch. The phone service is also top notch.
Website easy to navigate and products are quality. Need more details on fitment
Gsfththdfdfhndhndhndghndghnghngdhndghgdhmghmgdjmgdjmgdhmgdhmghdmdmhgdm
Easy to navigate and order, quick shipping, great products.
Ordered on line. Received part in two days. Correct part in the bag.
The wipers are nice only problem I had was in the description it listed the price as each, so I got 2 one for each side. The guy at the auto store down the road from me said he didn't have them in stock but could order them for 20 each and Eckler's has them for a little over 15 each. Well, when they came in the mail there was 2 packages of 2 pair of wiper blades.so it looks like they come in pairs. Very well packaged and fast shipping.
Driver made a mistake and realize it and corrected it. Told FedEx about the mistake but was fixed before they could research it
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members