From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was good over all, I will use them in the future. They have really good customer service.
Good. Had a helpful chat. Ordered wrong part and got help from chat with Sean.
Good fit it was scratched up but hey it's getting sanded and painted anyway. It fit great and was good quality. Very easy to weld to and manipulate.
Great brake parts for a great price! Needed them and deal was too good to pass up.
I ordered a front bumper cover for a 78 camaro and shipped to my body shop,who stated "parts look excellent". I had the parts on Sunday and arrived on Wed (3 days). Fantastic service.
I used the website to order a new T-shirt since I'd worn mine so many times it was getting faded. Ordering a new one, fortunately they were still available, was quite east.
Very easy to navigate the site and to order parts just for my car.
Sales person very knowledgeable of product and service required. Awesome customer service.
This was my first time ordering through Heckler's.
I can't say anything negative about my experience.
Your product has the best appearance (no wear or damage) than other sites.
Ordered wrong item, Immediatly called to change order. Was told its locked in and can not be changed. Do yourself a favor and order your parts from summit!
I had question's on 10/1/24 and I called and talked to Michael D. And he was Very Nice, Courteous and Helpful, he answered ALL my questions and helped to point me in a Great direction.
Fast shipping easy to place on look just like the original………….
Very user friendly site…easy to navigate and find parts and pricing. No issues.
Item was exactly as described. Super fast shipping. They always have everything needed for classic cars.
Received the wrong floor mats, issued a return and supplied the correct floor mats
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members