From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I went to other web site they didn't have what I was looking for
Switches should be listed together and not half a page apart but the switches were properly wired and work well. They are nore plastic and not metal like the oem. Next to the original switches they look pretty good and very similar. Switch feel is different and a very short throw. I will likely get another front and rear set and replace the last two originals. Price was more than the quality of the part but I needed them so I bucked up.
Switches should be listed together and not half a page apart
I spoke directly with a sales rep who was very well informed. Good experience.
Way better than Original parts group. Waited 6 months for garbage parts from them. The window felts I purchased are heavy duty and do seem authentic.
Great product and price ill keep ecklers for my parts on my 81 el camino.
They had good pricing on what I was looking for at the moment. Will be my
Go to when I really dive into this truck.
I ordered the part and it arrived quickly. Installed it. Very happy with the part and fast service
Price was awesome! Shipped fast and well packaged! Product exceeded expectations. I will definitely buy from Ecklers again.
Apparently, I must have ordered the wrong part number. When I called the lady that I spoke to spoke with had a very heavy Indian accent, which I could not understand what she was saying. Eventually I gave up and ended the call.
The brake hose arrived in a couple of days. The mirrors just arrived today. The delivery time for the mirrors was quite long!
I am very impressed with the customer service I experienced when I had an issue. They resolved it quickly. Also, my item arrived superfast, was packed well, and the product was exactly as I had hoped!
Very unhappy that you have a link withretailmenot with discount codes other people clearly used, yet i was told by a representative that you are not on retailmenot - eluding to the idea that someone not from your company randomly created several discounts that - when clicked on- link directly to your site, prompted me to create a log in, (and still do notresult in free shipping or a discount-) - so yoursite gets my info, i get nothing,and whoever set this up in retailmenot is not affiliated with you?
Found the parts I wanted at reasonable price, delivered on time
Great experience with product availability search and prompt delivery.
Will continue buying
You had the product I wanted, a Turbo 350 shift indicator insert, shipping cost was reasonable, and I could use PayPal. The part arrived within time schedule stated.
Thanks
Good prices, fast shipping, had what I needed. Great company.
Thank you very much. That was a fast delivery.l found the shipment in the mail box on 6 January.
The Google search that brought me here showed free shipping. As my order went through, a shipping charge showed up
Everything was easy to find and check out went smoothly. Fast shipping.
Price on hard to find item well below what I had seen.
Great product, easy to install, fast shipping, great customer service...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members