From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I have been looking for these for a while before finding them on here. Like most parts for my 65 Falcon, parts that aren't a cross reference from a mustang are not made anymore.
I found the Ecklers website very user friendly. I quickly found the items I was searching for and order them all in a matter of of a few minutes.
Good price fast shipping no hassle makes all the difference lots of parts still to purchase talk soon
Exactly as described. The fit and finish is exactly the same as the original. Excellent quality, great service! Would highly recommend Eckler's for all your Vette needs.
The two men I talked with help me and gave me answers and was upfront on what I was looking for. No presser sales. Still have not got part to see if it will work.
A++++++++++ great customer service very knowledgeable people super fast shipping
Parts came in as expected extremely good packing good price on the parts I needed
I ordered it during the day and it shipped the same night. Was easy to find what I needed and I also ordered a catalog. Overall a good experience
I was pleased to find another source for my 66 Mustang coupe. Although shipping is free on orders NY size at Cjpony and Kentucky Mustang.
Ordered the bumper cover for my vette and it came in within 48 hours. It would have been here within 24 hours but the delivery was delayed by the carrier. I test fitted it and appears to fit correctly. Waiting for bolts now. I am very happy with the service and the part. Looks like it will be a perfect fit and ready for paint. Thank you for fast shipping and good quality. I will use Ecklers again. Great service
Greg is a great representative of your company. He did a excellent job of helping with my order to get my 55 belair going. It was almost like he was in my garage handing me to complete the job. Thanks. Scott mcclune
Easy and quick - process was easy to follow and parts availability is good with numerous types and even hard to get parts
The expert ar Ecklers, was very knowledgeable and we received our antenna for 99 pontiac firebird quickly and packed carefully. Five stars,! Best to go to when you need a part! Very friendly,!
Recommend highly!
Ordered a tool and a few clearance t shirts, received in a timely manner,well packaged
All good,no complaints.
Very helpful and knowledgable staff. Ordering was very easy over the phone. They answer questions and concern. They made suggestions as well.
I purchase a HVAC part for my 1966 Thunderbird and expected it would be price competitive at $169. Not very competitive when other classic car parts suppliers sell it at $129 for the same identical part! It has been 2days since I purchased this part and I have been bombarded with emails for reviews and sales on other parts. This morning I have 5 new emails from Ecklers and not one of them is an update on when I can expect my order. Needless to say very DISAPPOINTED.
Great experience. Mike helped me get the correct part, price was great and shipping was fast. I will for sure use Ecklers for future purchases.
Unhappy due to item not being correct or matching description. Looking for quarter window do seal as described and got something else.
Placed the order on Feb 16,2025. Excitedly received the shipment Feb 28. The kit arrived with 3 of 3 boxes (labeled). The unboxing revealed the matching rear seat skins not being included. A call to Ecklers led to pictures of what was included being forwarded to Tech support and an investigation being opened. They finally responded by Tuesday ( it was Friday when I received the shipment. A brief text saying they would reach out to the distributor and notify me of a new shipment date. Friday Mar 7, a 4th box arrived. Definitely not 3of 3. No update from Ecklers, but I did send an email notification of the remainder of my order arriving. Sat the 8th i installed my seat cover skins on the seat frames.They look great certainly. Ecklers support could have been better for sure. I have also been a repeat customer after this has happened. Certainly not a deal breaker. Best advice...don't expect a fast delivery, don't expect great support communication. If it happens be surprised. I expected better.
Hello Duane,
Thank you for sharing your experience, I'm glad that the skins where in fact just delayed and delivered and you where able to install everything. I apologize that you did have to reach out to us at all and wait for the delayed box to arrive. If you need anything else please do not hesitate to reach out to us.
Thank you,
Allison
Have always liked Ecklers for the good selection and the pictures are very helpful for correct fitment.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Bill,
I apologize for the marketing emails, I was unable to locate your order due to the lack of information provided but I did want to let you know we do have a price match policy and will price match our competitors if you want to reach out to customer service they would be happy to assist you with this!
Thank you,
Allison