business logo of eCampus.com

eCampus.comReviews 3,762

4.2

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


ecampus.com
Lexington, Kentucky
Sponsored message from eCampus.com
Use Coupon Code SITEJABBER for 3% Off Your Order!
Claim Deal
How would you rate eCampus.com?
grey star
grey star
grey star
grey star
grey star

eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,086
shipping
2,086
quality
2,087
This company responds to reviews on average within 13 days

Instant Feedback

17,050 reviews
New York
1 review
0 helpful votes
Follow Ayden C.
Unfollow Ayden C.
Send Message
Share Review
Report Review

Lots of options
September 29, 2024

Amazing prices, fast shipping, tons of variety, easy to navigate

Date of experience: September 19, 2024
Georgia
1 review
0 helpful votes
Follow Stella F.
Unfollow Stella F.
Send Message
Share Review
Report Review

It was good service
September 29, 2024

I received the textbook on time, it was well-packed, and the price is fair.

Date of experience: September 19, 2024
Tennessee
1 review
0 helpful votes
Follow Logan R.
Unfollow Logan R.
Send Message
Share Review
Report Review

My purchase was worth it.
September 28, 2024

The book I ordered for my Physical Science course was delivered to me in great condition. Despite the book being previously used, it is in seemingly perfect condition and it doesn't even look like it's been used before.

Date of experience: September 18, 2024
California
1 review
0 helpful votes
Follow A L.
Unfollow A L.
Send Message
Share Review
Report Review

Helpful, not easy to carry around
September 28, 2024

It was a swift and easy process, and the purchase was relatively quick.

Date of experience: September 18, 2024
Erin C. — eCampus.com Rep
11 months ago

Thank you for shopping at eCampus!

Texas
1 review
0 helpful votes
Follow Nalani O.
Unfollow Nalani O.
Send Message
Share Review
Report Review

Will end up returning because of the delay in shipping. I had paid for it to arrive within 4 days and it took over a week to it to even be shipped from their distribution center. I ended up finding another place to purchase the lab manual and was able to receive it in time for my course.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 18, 2024
Colorado
1 review
0 helpful votes
Follow Blake N.
Unfollow Blake N.
Send Message
Share Review
Report Review

Good reference book
September 28, 2024

Good reference book for statics at any level, it is very good for young engineers

Date of experience: September 18, 2024
New York
1 review
0 helpful votes
Follow Richard F.
Unfollow Richard F.
Send Message
Share Review
Report Review

Thank you
September 28, 2024

Quick and easy to shop. Books are brand new. Like that I can return them when school ends.

Date of experience: September 18, 2024
New York
1 review
0 helpful votes
Follow Meena K.
Unfollow Meena K.
Send Message
Share Review
Report Review

Nothing
September 28, 2024

Book is overpriced. It is too expensive for a student.not satisfied

Date of experience: September 18, 2024
Florida
1 review
0 helpful votes
Follow Sophia G.
Unfollow Sophia G.
Send Message
Share Review
Report Review

It came in on a reasonable time.
September 28, 2024

Came in and came in good condition, now I'm able to use the textbook for my upcoming assignments in psychology.

Date of experience: September 18, 2024
Georgia
1 review
0 helpful votes
Follow Myra J.
Unfollow Myra J.
Send Message
Share Review
Report Review

Stats
September 28, 2024

The book was easy to find and order, the price was amazing ($2 and some change for the book), and it was at my door in about a week.

Date of experience: September 18, 2024
California
1 review
0 helpful votes
Follow monica o.
Unfollow monica o.
Send Message
Share Review
Report Review

Negligence
September 28, 2024

I rented a book for backup but the course I took was only 6 weeks and I did not get to even open it. It was on top of my drawer the whole time. They emailed me saying they are going to charge me a replacement fee because I had damaged the book. I sent them an email letting them know that I did not use it and whatever condition they received it was the same condition it was sent to me. They just sent me the same email saying that it was damaged and that I will be charged. Seems like they are just trying to take advantage of their policy and make more money off me. Use another website! At this point for being cheap I am ending up paying more.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 18, 2024
Texas
1 review
0 helpful votes
Follow Sarah I.
Unfollow Sarah I.
Send Message
Share Review
Report Review

Arrived in a timely matter
September 28, 2024

All of my books arrived earlier than predicted. I ordered these books because I prefer to have the actual textbook, rather than the digital copy.

Date of experience: September 18, 2024
New York
1 review
0 helpful votes
Follow Joshua R.
Unfollow Joshua R.
Send Message
Share Review
Report Review

G
September 28, 2024

Guihdfijfiodhfhfshjhsjkfhjkshjshfjshjfhsjfhjkhsjkhjkshjshjkshjjhskjfhkjs

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 18, 2024
Kentucky
2 reviews
0 helpful votes
Follow SEAN M.
Unfollow SEAN M.
Send Message
Share Review
Report Review

E-campus doesn't know where your book is.
September 28, 2024
Updated review

E-campus books shipped my book days later than promised, shipped it via 3-4 day ground, rather than next day air, for which I paid $39.99, and customer support could not tell me where my package was at any time. In the end, I had to call UPS, have them locate my package, arrange for them to hold the package at a local warehouse, then drive to the warehouse to pick up the package.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 18, 2024

Easy to use site
September 11, 2024
Previous review

Easy to use site. Fast shipping options.

Date of experience: September 1, 2024
New York
1 review
0 helpful votes
Follow Patty P.
Unfollow Patty P.
Send Message
Share Review
Report Review

Arrived on time
September 28, 2024

It was a hustle free transaction, correct item arrived at the expected date

Date of experience: September 18, 2024
California
1 review
0 helpful votes
Follow Michelle N.
Unfollow Michelle N.
Send Message
Share Review
Report Review

Epic
September 27, 2024

My experience with eCampus wasn't bad. I was afraid of it being a scam but it wasn't. I even searched it on Reddit. Got my book at a great price though, I'm happy.

Date of experience: September 17, 2024
Florida
1 review
0 helpful votes
Follow Jonathan W.
Unfollow Jonathan W.
Send Message
Share Review
Report Review

Never received my book
September 27, 2024

I never received my book and their customer service said they didn't have it in stock and would have to order it from the publisher even though it said the estimated delivery would be 5-7 business days.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 17, 2024
California
1 review
0 helpful votes
Follow jeremiah a.
Unfollow jeremiah a.
Send Message
Share Review
Report Review

Great
September 27, 2024

Ordered it came on time paid good price will do again in the future

Date of experience: September 17, 2024
New York
1 review
0 helpful votes
Follow Liv A.
Unfollow Liv A.
Send Message
Share Review
Report Review

Cheap, quick delivery
September 27, 2024

I paid for a little quicker delivery but it still came in a timely fashion. The textbook is in perfect condition. Thanks!

Date of experience: September 17, 2024
New York
1 review
0 helpful votes
Follow Matteo C.
Unfollow Matteo C.
Send Message
Share Review
Report Review

Order
September 27, 2024

I liked how you guys sent me emails knowing about my delivery and every step till the final destination it keeps my confidence up when it comes to paying and the overall prices for college textbooks are great cheap and affordable

Date of experience: September 17, 2024