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eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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The textbook is unbound, ripped, and the pages are loose leaf. This was not implied on the rental purchase website. Price is good but book quality is poor. Had to put it in a binder.
Great chemistry 1 book. Fast shipping and fair rental price. Would recommend
The title page came slightly ripped and also the delivery was slightly delayed as well.
I found a great price on a used textbook. ORdered and delivered within the promised timmeframe.
Website does not update and is confusing if the usps or ecampus website is correct.
I only have the class for a month so it was really nice I didn't have to spend so much money on a book and get an online version to do my homework early while I waited for the physical copy. Thank you
Purchased book from eCAMPUS and was notified the order was cancelled because credit card information was not complete. Sent reply to eCAMPUS regarding the order and ask for further clarification on information needed to complete order and never heard back.
Great book, looked brand new. Love the book, it was easy to read
Excellent service so far and delivery. Totally satisfied.
A good quality book, cheap, easy, and delivered quickly! Recommend!
This website had all of the books I needed and their website was very easy to navigate. I loved all of the options available to receive the books and it was a fairly quick delivery.
I was easily able to get the textbook I needed for my class beginning a week from when I placed the order. I received the textbook the same week, in enough time to be ready for day one.
My experience is excellent because I received my books in time.
I am very happy with the price of the textbook and fast shipping.
Easy to find the books I needed, ordered and delivered by first week of school
Used book old pages folded and i am renting this book package for book was bad and beat up
My experience was smooth quick and good. I absolutely positively loved it
I really liked the various options for rental lengths, and I felt like the prices were good. The book is in excellent condition.
Overall the book and price were great but I did pay an extra $40 for one day delivery and it didn't come until a week later
Rentals have yet to be delivered +2 weeks late while marketplace books arrived on time
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the awesome review! -eCampus