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eCampus.comReviews 3,757

4.2

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


ecampus.com
Lexington, Kentucky
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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,086
shipping
2,086
quality
2,087
This company responds to reviews on average within 13 days

Instant Feedback

17,046 reviews
Pennsylvania
1 review
0 helpful votes
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Love ecampus!
January 30, 2025

Love using ecampus for renting and purchasing school books. The process is super easy and everything we have needed has always been available.

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Book review
January 30, 2025

I love this website. The bookstore I got was a rental and used and it looks brand new. I'm very happy with my order, and the price is awesome compared to my school store.

Date of experience: January 20, 2025
Illinois
1 review
0 helpful votes
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EBook
January 30, 2025

It was a very simple process. Obtaining the eBook was easy and convenient.

Date of experience: January 20, 2025
Pennsylvania
1 review
0 helpful votes
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Slow shipping
January 30, 2025

My tracking number wasn't telling me when my shipment went arrive. I reached out to chat online to see about a delivery date since I needed it by a certain time and they told me 7 to 10 days and then it came sooner. I feel like nobody really knew anything about the shipping

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2025
Georgia
1 review
0 helpful votes
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Good
January 30, 2025

It was good. Pretty straightforward and easy. Would recommend.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2025
Florida
1 review
0 helpful votes
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Convenient
January 30, 2025

Easy process, it was very convenient. I still have 5 textbooks I purchased that I'm having trouble selling. They're still sitting in my house. If I can rent a book, I will always rent first for convenience.

Date of experience: January 20, 2025
Texas
1 review
0 helpful votes
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Not my favorite textbook rental site
January 30, 2025

I only chose to order from here as they offered this text with a rental, in the future I would've probably opted rent earlier as this company had extremely slow delivery compared to every other site i ordered from!

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2025
Georgia
1 review
0 helpful votes
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Poor
January 30, 2025

Mobile site is hard to navigate from main page. Order review does not give edition or a viewable clear image visible from mobile

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Great experience
January 30, 2025
Updated review

Easy shopping experience - always has the books that I need with a lot of savings

Date of experience: February 6, 2025

Great ordering experience!
August 24, 2024
Previous review

Great ordering experience!

Date of experience: August 14, 2024
Texas
1 review
0 helpful votes
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Great
January 29, 2025
Updated review

Great & Easy! Great inventory - helpful with a return. Thankful for ability to rent

Date of experience: February 6, 2025

Great easy to use website
August 1, 2024
Previous review

Great easy to use website

Date of experience: July 22, 2024
California
1 review
0 helpful votes
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Very easy!
January 29, 2025

Went smooth and now just waiting on my book! Thanks! Everything was easy!

Date of experience: February 5, 2025
Texas
1 review
0 helpful votes
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Best site
January 28, 2025

The page was easy to navigate. Inexpensive books. Fast delivery. I will use it next semester

Date of experience: February 1, 2025
Indiana
1 review
0 helpful votes
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Swindled by shipping
January 28, 2025

I thought I ordered the textbook in plenty of time to get ahead for the semester. Turns out, you take advantage of those that don't pay for expedited shipping. Extremely frustrating and disappointed, and I will not use this service again, even if your prices are better.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 18, 2025
Georgia
1 review
0 helpful votes
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NICE!
January 28, 2025

I had an ordering experience. I will use your service again in the future.

Date of experience: February 1, 2025
Oregon
1 review
1 helpful vote
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I ordered 1/7 and my purchase still hasn't shipped. I would expect more prompt service. The shipper was notified 1/13 with tracking/shipping info but seller still hasn't dropped book for shipping. Waste of time and money.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 18, 2025
Oklahoma
2 reviews
0 helpful votes
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Fairly efficient and without negative incident. I am satisfied.

Date of experience: January 20, 2025

Fairly efficient
January 17, 2025
Previous review

Fairly efficient

Date of experience: January 5, 2025
Michigan
1 review
0 helpful votes
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Received order
January 28, 2025

Received order. I didn't want to leave a review. The system wouldn't allow me to confirm receipt without leaving a review.

Date of experience: February 4, 2025
Texas
1 review
0 helpful votes
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Better experience
January 27, 2025

Quick easy and reasonable pricing. Better than buying from the university

Date of experience: February 1, 2025
New Jersey
1 review
0 helpful votes
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Amazing website
January 27, 2025

Great website for school textbooks! They offer lower prices compared to the college bookstores. It is a great way to save money on quality textbooks. The packages arrive quickly as well.

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
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Very happy with my textbook but for school but it took 2 weeks from the date I ordered it.

Date of experience: February 8, 2025